Unleashed by Petco

AMAZING staff! Very helpful, POLITE and friendly. Great prices and super clean. The staff really take time with customers to explain everything if you have any questions. They also have amazing dog training classes and vaccination programs for reasonable prices unlike other places. I would recommend everyone to go there! A+++

The customer service is A+++! Jason actually took the time to help clarify an issue with my online points that I’ve been trying to resolve since I enrolled. My pug is also a huge fan & they never fail to give him special treats every single time we visit!

This is a really nice Unleashed. It’s actually bigger than others I have been to in the city and has a much bigger selection. The staff was really nice and the place was very organized.
Also — what I really liked is that, like larger Petcos, they have a bin by the entry for you to donate gently used items for shelter animals. The day I went, it was pretty full. So it’s nice to see that folks are taking advantage of the bin to help other animals.
And please — to everyone who says that these locations are small — they are *supposed* to be small. The idea is that it will feel more like a «neighborhood» pet shop, mom-​and-​pop, whatever you want to call it. It’s still a large corporation, but that is the intent for the Unleashed stores, to feel a bit more warm and fuzzy.

This is a great place to shop! Pretty spacious with great selection. I have a cat so I’m just talking about the cat section. I was never disappointed to not find something I was looking for. Staff are knowledgeable and helpful. I live close by so I can just walk from the train station on my way home.
–1 star for being a little pricey. But, if you wanted a good quality, readily-​available, you gotta pay the price. Or get it on Amazon in 4 – 5 days! :)

Amazing staff. They are always so nice and helpful. Great store always so clean. So much better the the downtown store. I will always shop here.

It’s a nice store but pretty over priced though. The staff is very nice that’s why they got the three stars. I will just have to order my treats and food off online and hope that I don’t forget to order more ;)

This is my closest go to, as it’s down the street from school. I usually come in here 3 days a week to pick things up for my boss, er, cat. They don’t have a huge selection of items, but it’s more like a boutiqey pet food store (when in reality it’s a huge corporation), so it caters to dogs and the owners that love them.
They do have a large selection of dog items and if you go around to the back you will find things for cats. You can even purchase clay cat litter by the pound if you so desire.
Like most places they price match and if it’s not on the shelf, just ask. An associate will be more than happy to look and see if they have it in the back. It’s open when I need it to be and does the job. It stocks my cat’s food, which is good because he only eats like, one thing… of course the most expensive food… but anyway, a good place to go to if you’re in the neighborhood.

This is a great unleashed location. They have everything that pet owners are looking for: food, toys, beds, leashes and harnesses. They also do cool events like tastings and have play groups. The reason I took off one star is because I do find that sometimes their prices are a bit higher than other stores or online retailers (like amazon). Overall, a solid place to get your pet supplies.

I’ve got quite the picky cat. He tends to tire of one brand of food after a couple months so I switch them up. His most recent brand of choice are the new «Duos» by Wellness. Of course, this is also a brand that most pet stores (including the Petsmart by me in New Jersey) have yet to begin stocking. After going to two other smaller shops in the area and not finding what I needed, I was happy to walk into this attractive store and see an entire Wellness display including the Duos I had been hunting for!
Like other «Unleashed» branches, there are light, wood patterned panels everywhere. There’s a very friendly and welcoming appearance to the place. A couple aisles are a tad narrow but that’s to be expected in Manhattan.
One huge sign of encouragement as I shopped: a couple of the employees inside were on a first name basis with some of the customers (and their pets). When it came time to check out they were super friendly and efficient. I liked this branch and would definitely go back if I’m in the area.

Great pet shop that carries all of the food, treats, toys, bedding that one could need for their pet.
The unleashed stores tend to have more «natural» foods, and interesting toys and clothing.
The staff are always friendly and helpful.

There is not Fish merchandise nor food!!!
Very dissapointed that have a Petco name. Total waste of time to travel to.

The only place in the city I can find plastic lattice balls for cats. PHEW! I truly thought my cat was going to murder me in my sleep. I love this store as it’s the closest thing to a real life-​size Petco you can get, without being overwhelmed by the enormity of the real Petco. Slightly disappointed, however, because they don’t sell Friskies. (please don’t judge if I feed my cat the McDonald’s-equivalent on a daily basis.). Prices are fair, quality is great. They often have adoption events at their location (where leashed pets are allowed) which I think is a great way to help those furry friends looking for their FURever home. If you live in the area, make this place your local pet shop!

The staff are always friendly and helpful, and they stock a wonderful variety of toys and treats that our dog loves.

This store is small with a good selection of quality products. The staff are very friendly and go out of their way to be helpful, and almost every time I’m there I see pets in the store who are clearly neighborhood regulars.
Beautiful shelter cats are brought into the store, I believe on Saturdays, and are available for adoption.
They deliver!
It is a Petco store, but it is a discreet shop, not a «big box» Petco with flashy signage. The terrific staff make this Unleashed a very popular addition to the neighborhood.

They do NOT have bettas anymore…

Very helpful, friendly staff. Great selection of products at reasonable prices.

Not the best pet store I’ve ever been in, but it does the job. Obviously smaller than other Petcos, and the thing that throws me off about this one is the atmosphere: it feels cramped and dark instead of cozy, and the employees usually look like they’re contemplating hanging themselves on the nearby leashes. I know where everything is that I need though (what they stock anyway) so I can be in and out pretty quickly. so when I’m in the area, it’s good for a grab-​and-​go of the staples.

I’m diggin these smaller Unleashed by petco stores.
Sure they may be killing the small mom and pops, but I like the events they have every now and then in the store. You can have puppy playtime here if you have a young pup that doesn’t have all of his vaccinations yet. Check their calendar for the current schedule, it changes quite frequently.
They’re a bit more expensive than their online prices, but that’s just Manhattan for ya.
I like how the doors of the store are double doors compared to their UWS location. It’s just safer in case your dog decides to bolt out the door. We’ve actually let our little guy just chase another dog around the store for a while. He was still leashed technically, but we dropped the leash to let him roam free.

I really like this store. I just got a puppy and I’ve been to other pet shops around the neighborhood, but this one has a good selection of treats, the staff is friendly and helpful. I feel like they really care about providing a good service.

Was walking in the area and saw some gigantic balloons in front of this store and decided to investigate. There were some people handing out coupons. It was their grand opening weekend. Inside they had some dogs from a LA rescue center up for adoption. They were so cute, small chihuahua mix dogs dressed in colorful coats. I was tempted but already have a 60lb. rescued dog.
The store has the usual food, snacks, bedding, animal paraphernalia, all nicely organized and displayed. They were giving out food samples and tennis balls. Lots of people in the store with their dogs, some getting their picture taken. This location does not have grooming.