The New Yorker

Very very tiny.
We were stuck yet another night in the city due to my birthday snow storm (1.23.2016)
Matt booked yet again a same day reservation through 3^rd party. (extremely cheap)
so for the room it was really worth it because if i paid any more i’dve been upset.
good: really close to Penn, especially since we had to run to get Matt to work monday morning … i think thats it.
bad: the bed was horribly uncomfy, so small for a queen, tiny room could barely navigate without hitting something (bathroom door, bed post corner, tv dresser) the TV was flickering like it had static connection issues the whole time. it was just one night so i didnt care too much, Matt an i like to talk to each other so it was ok for one night. seemed clean but the way the bed was set up i kept feeling like i need to make sure no bugs are in it… (there wasnt any! Thank God)
also we couldn’t check out via TV… ugh! means a line to check out so much for runnin to catch that penn train.
the funny: so our room was facing times square, not our entire room just our bathroom, so on your midnight bathroom run, you may get blinded by times square daylight lol i found it amusing
staff was nice… miguel i think, he checked us in and was there when we checked out, was very polite.
small room for small stay

I travel to New York on business once or twice a year and when I am there my typical hotel chains are sometimes not options due to price. I was happy to see that the Wyndham was now running the New Yorker as I have had some nice vacations at Wyndham resorts outside the US. I was able to book a rate I was happy with on line. One of the best things about the New Yorker that grabbed me right away was the location. It is just a block or two from Penn Station, across from Madison Square Garden and was not a very far walk to the Javits Center where I had a show to attend. The service I received at the New Yorker was very good and I had pleasant interactions with all the staff. There was a decent diner (Tic Toc) on prem, plus a McDonalds and Starbucks across the street for morning coffee and tons of food options close by (I recommend Casa Nonna for classy Italian and have written a Unilocal review). I read some of the reviews about New Yorker’s small rooms and am not surprised. This is NYC … and you see that a lot. I was able to get an upgrade to a suite (not revealing my secret upgrade method!) and I was super happy. I would have been happy in a smaller room though for the price, location and service at the New Yorker. I would stay here again.

The good the bad the ugly. First the good. The location is less than two blocks from Penn Station. That’s great if you are traveling by train and have a bunch of stuff to carry. The Tick Tock Diner is OK but the wait staff with few exceptions is less than friendly. Also there are very few healthy options on the menu, but what do you expect from a diner whose motto is «eat heavy»??? Beds very comfortable for someone who likes a soft bed (me).
On to the bad: well, really not THAT bad, the room was small as was to be expected but the thing that annoyed me the most was there was no way to access the desk chair. There it was, inviting you to sit in its mockingly teasing way… all nicely tucked into the desk. But. When you pulled out the chair it was wedged between the bed and window, and you would need to be a contortionist to utilize the chair. Almost funny!
Now, sadly, the ugly. We made an advance purchase and my traveling companions were tired so I went to check in, armed with our confirmation page and the card we used to purchase. I was «greeted» by a crabby middle aged desk clerk who said «you can’t be the one to check in. We need HER to check in, and rooms are not ready till 3.» So I fetched the appropriate check-​in-​able party and luckily we were then greeted by the wonderful Reachel! She had overheard the entire previous conversation with the aforementioned grabby lady to her right, and not only did she find us a room that was ready now, but it had a great view of the Empire State Building. Bonus! So some good came from the bad in the form of this friendly lady. Even though the room was small, the view made up for it.
I must say that keeping on staff as nasty as the first clerk we encountered can’t be good for business. She needs some serious retraining. She lacks patience and is extraordinarily rude to everyone she deals with – I witnessed this personally throughout the stay. I am not mentioning her name because I don’t believe in calling people out, but judging from other reviews, fellow Unilocalers have had similar problems with her. Reachel on the other hand went out of her way to make this up to us, and it was then I made a decision to commend her here. Hope management reads these and gives her the credit she deserves as an ambassador for the hotel.

Hello Unilocal !!!
I’ve been behind on my reviews because my laptop has gone on to laptop heaven almost, but here I am with my first one for 2016. Let’s take it back to my NY trip.
After trusting the reviews I saw on Unilocal for the New Yorker Hotel, I decided to take a chance on them. Getting hotels in NY is hit or miss because no matter the area or the price, you might end up with a horrible hotel and horrible experience. Well none of that is what happened at the New Yorker for me and my love.
We arrived very early. Check in is not until 3pm (checkout is of course noon) and we were there at about noon. The hotel lobby is packed with people either checking in or out, or waiting on something (luggage, other people, information). It’s quite huge and has a second floor that looks down to the first. The hotel itself is lodged in with other random NY Buildings, so if you expect to find it because it stands out, try again. It sits in and camoflauges itself. Back to the lobby. There was a restuarant and a bar on opposite ends and they had patrons, but it seemed the crowd was in the lobby. There are lots of places to sit and there are also charging stations. The only issue is whether or not the seats and stations have been taken up already. We were told that we could attempt to checkin early. We tried but to no avail, but we were given a checkin slip, which allowed us to store our luggage and leave the hotel. This was a plus for me. No one wants to walk around NY pulling and holding luggage. It was simple and easy and right by the check out desk.
There is someone who stands and stops you to see if you have a key when trying to enter the elevator area. There is also a desk for flight information, a separate desk for Attractions information and a downstairs escalator that went to the bathrooms. Once we finally checked in, we were put on the 35^th floor for a semi view room. Our view was the east river, lots of buildings and a small part of Times Square. Just enough for us to see the lights at night and how they differed from the rest of the city.
The room was SMALL. No, I dont think you get it. THe room was the size of a big utility closet, no exxageration. Think if a contractor made an office utility closet into a hotel room and added a bathroom. That was our room. But who cared??? We weren’t there to play hotel guests !!!
The hotel was quiet once you got to your room. We didn’t hear much noise at all from the streets, probably because we were too high and we weren’t on the busy side of things. The view at night was so beautiful. I mean, I still kick myself for not getting up to take the pics I should have taken, but I wore myself out in NY that day.
The hotel is right across the street from Madison Square Garden and about a five minute cab run, ten min subway ride or a 15 minute walk to Times Square. It is VERY convenient. The elevators are spacious, as are the hallways. There are also lots of elevators and of course there are designated elevators for the higher floors (that skip over stopping on the lower levels). I would absolutely stay here again. I got my room from
and the price was not too bad (it’s new york so it was a not too bad NY price).
I can’t wait to go back to NY and if I decide that I want the hotel experience again, I will definitely stop looking right at the New Yorker. I mean, why wouldn’t you stay at the New YOrker, in New York * wink *

Stayed here for a few nights of the Phish run at MSG with a group of peeps and was very happy with it. They allowed us an early check in and a late check out by 2 ½ extra hours. THAT’S WHAT’S UP!!! Love that. I couldn’t get out of a hotel before 2 pm after a Phish run if I tried my hardest ever. So, thank you hotel peeps!!!
The location is excellent if you want to be around MSG or that area. I’m not super familiar with NYC at all, so I can’t really comment on the area around it in terms of dining, clubs, bars, etc. However, being just steps away from MSG was a huge plus and we ended up finding a great mexican restaurant just a few blocks away. There is also a crappy little diner/​restaurant right next to the hotel that is open 24 hours. Not a fan but the 24 hour thing is great when we can’t find anything else nearby.
The room itself was perfect for what we needed. It wasn’t huge but it wasn’t the smallest thing either. We all fit comfortably (a lot of us) and it worked out great. We were also up all nights of course being partiers and listening to tunes. We didn’t get one complaint ever or any calls up to our room. That is a HUGE success in a situation like this.
Really pleased we stayed here and would recommend for anyone to look into it while attending MSG events or in the area. Extremely affordable and great price too considering the time of year we were there, being centered around Phish, and being NYC. Yay! Woohoo! Yeah buddies!

I stayed at the New Yorker for five nights a few years back, and it will always remain in my memory as the place where I first met my wife. It was pretty easy to find since it’s a short walk from Penn Station. Upon arriving, I was impressed with the large, ornate lobby. It took less than five minutes to check in and I had a «room with a view» on the 34^th floor. The room was a decent size for one person and had nice neutral décor, but if I had to bring someone else, it would be very cramped. Closet space was small and the size of the bathroom was adequate. The queen size bed was comfy, but took up nearly ¾ of the entire room. I guess for New York sized hotels, this is standard… but it is not a friendly space for someone six feet tall and above. Other than that, I got a great view of the Hudson River!
The staff was quite friendly. Housekeeping were good and always friendly when I passed them in the halls. The security at the hotel is very good. There is always someone at the front of the elevators checking that you have a room key and are a guest at the hotel.
The New Yorker is perfectly located for Midtown and sights like the Empire State Building, Times Square, Broadway and Madison Square Garden.

My wife and I, both New Yorkers from SI, booked a room at the New Yorker. We were celebrating our one year wedding anniversary. We found that the New Yorker sounded and looked amazing on the website– the rooms ON THE WEBSITE as advertised looked clean, modern and spacious. ON THE WEBSITE there were incredible views of the Empire State Building, heart of the city. So we booked it for $ 433 for one nights stay 12÷5÷15 to 12÷6÷15. We got to the hotel on 12÷5÷15 the lobby resembled the picture on their website and that’s about it. The gentleman that helped us «Driss» was very nice. We got on the elevator to go to room 2825 which was said to have a view to the Empire State Building up until that point I was excited. When the elevator doors opened to the 28^th floor, we were a bit disgusted at the musty disgusting smell and dingy lighting. We opened the door to our room to find — a room the size of a walk in closet. The room was about two full sized beds. As soon as we closed the door, I became very claustrophobic and nauseas the room began to spin. I just didn’t feel well and then the disappointment set in, $ 433 for a walk in closet and dirty bathrooms (Which I have pictures) I go to open the curtains and to top it all off!!! There is scaffolding/​construction obstructing the view of the buildings!!! I called the lobby and spoke to Ronald the manager of the hotel he explained to me that it was our anniversary and that My wife was feeling sick bc the room was tiny we practically bumped into each other. Also, to tell me how no one told us of construction and obstruction of our view. He said he couldn’t do anything to help us. He was very unprofessional and rude. At that point (25 mins into our stay) we got all of our stuff and checked out of the hotel, we got to the lobby and Driss tried to get us a diff room 2807 but it was the same tiny room as the last. This is the worst hotel in the city and we have stayed in quite a few hotels in NYC. I wouldn’t ever stay in this hotel even if it was free. They need to update the false advertising on the website «spacious», «modern» and they should be more considerate of people’s healths.

We have stayed at The New Yorker Hotel once a year for years now. We stay in the towers and the staff has always been polite and helpful. Especially Madelyn in reservations, a sweet voice and very patient. You cant beat the location in mid-​town Manhattan. Very accessible to taxies, subway, and walking. They have good security ²⁴⁄₇. Tick Tock Dinner has good veggie burgers for vegetarians.
We liked the old staff at the front desk. They were warm and friendly. I am sure that the new front desk staff will improve with time. The thing that people like to feel is that everyone cares about them and The New Yorker Hotel meets that criteria.

The New Yorker was everything we had hoped for, except it was extremely busy. It makes sense because the hotel is located in Time Square with the subway station — 34^th and Penn just around the corner.
When we first arrived at the hotel after our red-​eye flight around 8:00 am, we noticed a lot of people were standing around the lobby. There was a lot of hustle and bustle happening. As we approached the front desk, we checked in, but they let us know we would not have a room until after 2:00 pm. My boyfriend and I were a bit freaked out by this statement because we did not want to carry our luggage around the city.
The Front Desk staff told us we could hold our luggage with the bell desk for free. She was very nice, even though I knew she was stressed and busy, and she took down my phone number to call me when our room was available. I had told her we were extremely tired from our flight and wanted to rest as soon as the room was available. She kindly assured me she would call me the moment a room became available. We left and went to eat brunch at a nice joint called the Cookshop in Chelsea.
Now here is the part of the story where I knocked a star down for the New Yorker from a five to a four.
After brunch, I called the New Yorker to find out if our room was available. The lady on the phone told me there is a room blocked off for us, but it had not been cleaned. She told me I could try my luck and go back to the hotel and, hopefully, by that time the room would be clean and ready for us to check in.
When we got to the front desk, the lady who greeted me was not as pleasant as the person I had originally dealt with at the first check in. She told me that a room was probably not available if no one had called me. At one point, she was even hesitant to even check!
But I asked her to check if that room was clean and ready for us. She checked and low and behold it was available. The lady who was going to call when the room was available was busy with a customer and was not able to call me. That was the only bad experience I had with the New Yorker.
Everything else was smooth sailing. The room was nice and was a decent size. The bathroom was comfortable to move around in. The shower was a bit spotty with the hot water. Sometimes it would run at a nice temperature then get super cold! Our room did not have a view, but I would imagine the view would have been nice had we been placed in a room that had one. There is a diner there you can eat at, which seems to open pretty late.
There is always a security person to check if someone had a hotel key before letting anyone up the elevators, which means the place is safe! Lots of convention people stay there. Please be mindful of when you check in. Use the express check out over the phone when you leave if you don’t need to pay any extra fees or bills.
The location was convenient. We were able to get to everywhere within 10 – 20 minutes by subway. Almost everyone was nice. The room was clean. The décor of the place is great and has a nice jazzy feel to it. I would definitely come back again.

Update: Your front desk staff and security are rude and unhelpful. I really liked this hotel until I experienced them. WOW!!! So freaking long the New Yorker! I will never ever stay here again!!! I stayed here for 5 nights !
I’m glad they gave me a great view of the Empire State Building and MSG. It’s a convenient location. I don’t think they have a restaurant, but they have tick tock diner attached downstairs that delivers pretty quickly. It’s like a 24 hour room service. (The food is average by the way.) You have to show your key card to the doorman to get upstairs every time. If you have guests without a key or a food delivery, the security will call you upstairs. The room was updated but the bathroom wasn’t. My bathroom was soo tiny. The 4 knobs were so outdated and hard to get the right temperature. The walls weren’t as thin as other hotels but still pretty thin. The maids are the most friendly maids I’ve encountered at any hotel. Not just one but the entire crew. Excellent customer service.

Great price for great location. The room was ok the only thing I didn’t care for was the bathroom it just needed updating but other than that I like the hotel.
I would come back and stay again the staff was great and very friendly !

I’m accustomed to spending a lot per-​night when I’m working in Manhattan for a week. That said, I’m spending $ 2,500 for 7 days here. Now that I’ve been here for 24 hours, here’s my initial summary:
Pros:
Check-​in was quick and easy
Front desk staff was welcoming
The «high speed wifi» is intermittently reliable (tested at 8mbps down, 7mbps up at non-​peak hours, 2am)
Cons:
No room service
No coffee maker or mini fridge
I called the desk asking for a coffee maker, was told it was on the way, and two phone calls and 45 minutes later was still waiting
No USB by the bed… actually no outlets of any kind
Everything is old (really old, cracking seams on walls and doors, 5^th layer of paint is peeling off)
My room is darker and dingier than the last cheap highway hotel I stayed at in the middle of nowhere
The bed in my room is very squeaky
The room is VERY small. I can walk from the door to the back wall in four steps
The toilet is far too small for anyone over 5’6″
The television is 5+ years old, has very limited SD programming, and is smaller than my computer monitor
Stains on the drapes
Carpets frayed and poorly laid
This hotel is billed as a «4-​star resort». Even if I WEREN’T paying $ 2,500 a week, I could at best give it 2.5 stars. While The New Yorker is far from the worst of highway trucker motels in Middle America, my reaction to seeing my room for the first time was to literally laugh out loud. If this were a guest room in my home, I’d be far too embarrassed to invite anyone to spend the night.

Will definitely not be staying here again.
The hotel is conveniently located as others have mentioned. However, the good things stop right there. The rooms are claustrophobically small. We had a 2 double bed room and to be honest, the room was not big enough to hold even a single queen bed. There was no coffee maker in our room. The bathroom was clean but tiny and with a crumbling bath tub. The hotel also charges a resort fee, which is a complete joke. I did not see any facilities provided as a part of this fee. Also, the hotel charges a $ 2 fee per bag to store them after checkout. Most places will do that for free.
I am just glad we only spent a night here.

Stayed here for an event over Labor Day weekend and must say I hope we never stay here again. This hotel was really outdated and extremely small. With two set of elevators going into certain floors only, this hotel was really disappointing.
We were given a handicap room for two people when we should have had a double bed occupancy. The room was really small even after we were told it was the biggest room in the hotel. I find that hard to believe.
They wouldnt refill the bathroom supplies at the very least we would get clean towels everyday. Checking in staff was friendly but just not completely helpful in getting a room that would accommodate our needs.
I wouldnt recommend this hotel.

If you are looking for a reasonable place to sleep and shower, this is a good spot. I scoured Unilocal before going because I didn’t want to be in a shady hotel. This was not shady.
There are no frills, though there is free wifi.
The housecleaning crew could have done a little bit better job in the bathrooms, but I showered and did my business with no real concerns about the cleanliness.
Room was «small» by outside of NYC standards, but not unreasonably so.
Great location near Penn Station.
I’d go back here given this is one of the more affordable places in the city.
They do seem to be understaffed at the prime check-​in times. And the bag check area required a wait each time we went. Bag check is free on the day you check in, but $ 2/​bag for them to hold them after you check out.

Only thing I have to rave about is location location location.
We arrived late evening as a group. We had 13 rooms and about 30 ppl in our party. Since we are such a big group we have to pay a porter charge but they were not ready for us. We had one poor young man helping the entire group! The wait was so long everyone just grabbed their own bags.
Depending on which room style you are in, some are more spacious than others. I do not recommend the king rooms. They’re the size of closets. The double rooms are twice as big for the same price.
There’s free WiFi. Love the outlets by the bed for plugs and USB.
The bathroom is the size of a closet. Strong shower head but can’t control it. It does include toiletries tho.
Upside is the location! You are right next to the shopping district and also across from Penn Station. Walking distance to Times Square as well.
The breakfast in tick tock was average. Portions were very generous.
Front desk was helpful but not friendly. They almost made me feel a little unwelcomed bc they were so unapproachable.

We took a redeye flight from San Francisco to NYC, so we arrived at the hotel at around 7 a.m. Wayyy early for a check-​in, but we asked the front desk anyway. Without even checking the computers to see if any rooms were available, the front desk dude told us check-​in time was firmly set at 3 p.m. So, no go on the early check-​in, which was a tad disappointing.
We used their luggage service to hold our bags while we explored NYC before we could check in. There’s a posted price of $ 2 a bag. We had three bags to check in, and were ready to tip/​pay the bellman. Except, he told us just to pay when we returned, so we did. Confusingly, on the day that we checked out, we also stored our bags with the bellman. This time, a different bellman told us to pay $ 3 now, and $ 3 later when we picked up the bags. Wha? Yeah, apparently their bag policy differs based on who is helping you that day. Weird.
The room itself was relatively clean. Bathroom looked old. And it’s TINY! The walls are also kind of thin. Our room was next door to a family with rambunctious kids, lucky for us.
What’s good about this hotel is its location. It’s right next to the subway line, making for easy transportation to the city. And, it’s next to Penn Station, making it easy to get to Newark airport. Plus, it’s actually walking distance to a lot of the major attractions in NYC. We walked over to the Empire State Building one day, and walked over to Times Square a few times. Not the best neighborhood of NYC by far, but conveniently close to many touristy things!

Attended a banquet at their Crystal Ballroom on the second floor last night. This review will be limited to that experience and not of any of the hotel rooms.
Overall the hotel’s ballroom was spacious and very well lit. It was clean and didn’t have any cracks and didn’t require any immediate repairs. The ceilings are really high and the room set up encourages mixing and mingling. The temperature was perfect, cool but not so much that you need a jacket… Though I guess temperature is subjective. I just dislike when you’re wearing a cute outfit and want to be seen/​photographed in it but it’s so cold you need to put on a jacket (effect totally ruined!).
The staff was kind and very attentive. The only thing is I would hazard that they are either new or need more training. As they were coming and going in between diners, there was a lot of dropped silverware and accidental «whoopsie daisies.» Generally I ignore these things but when you are trying to listen to or record speeches, it can be very distracting. All 10 dishes don’t have to be removed all at once.

I stayed only one night over Christmas 2014. It is not my type of hotels usually. However, I had a $ 50 Expedia coupon, and since The New Yorker is one of Expedia’s +VIP Access™ hotel, I was able to double the value of my points! plus 15% off one night stay. So i booked a one Queen bed room, and the total paid was $ 93.45. (Look for good hotel offer)
— The hotel location was alright. I personally prefer to be closer to Time Square.
— I got there during the peak of check-​in time, and the line was long. Check-​in was convenient and staff were ok.
— The room was small but clean. The bed wasn’t bad either.
— Complimentary WiFi.
Three solid Unilocal

I would say the only thing really going for this place is the location. It is across the street from Penn Station and 3 blocks away from the Mega/​Boltbus stops. Check-​in was convenient too, and they had our room ready by 11ish which was great. And they let us check out late, also nice.
The rooms themselves were old, unkempt, and tiny. For the prices at this place, and the reputation the Wyndham generally carries, I was very unimpressed. No minifridge, ice machine on only some of the floors, had to go all the way to the lobby for a plastic fork, all a little annoying.

Un hotel para estar céntrico sin ningún tipo de excentricidad. Hay que ponerse unos tapones para bañarse pues las regaderas son bastante ruidosas en aras de ahorrar agua, además de que si no las regulas bien te das tus baños de agua caliente y fría alternados.
Hoy me tocó una habitación (2658) en la que dejaron de hacer ruido hasta casi las 4am (al parecer el cuarto de lavandería o algo parecido está por aquí) así es que si se las dan digan NO. A menos que piensen llegar a estas horas.
Hubo cambio de administración (de ramada pasó a windham) pero es exactamente lo mismo.

Pour un premier séjour à NY, cet hotel était parfait tant par sa situation que par le rapport quelité-​prix.
A 2 pas de Pen station et de ligne de métro, de l’Empire state building et du Madison square garden, il est également à 25 minutes de marches de Times square.
Nous avions une chambre au 30° étage avec une vue imprenable.
Fraichement modernisée, elle était confortable et assez grande pour NY.
Le seul bémol était la salle de bain qui n’était pas rénovée mais très propre et pratique.
Vous pouvez prendre un «fast breakfast» dans le lobby: café et croissant mais il y a également le restaurant qui propose de bons plats très copieux.
Une belle adresse à conserver…
For a first stay in NY, this hotel was perfect.
Great location and nice room.
I recommand this hotel.