The Ludlow

Had an AMAZING New Years Eve at the lounge at The Ludlow! Drinks were delicious and potent, atmosphere and DJ were on point and the staff was INCREDIBLE. Haimay (sp?), the manager, with the sequin shirt and sick hat was the bomb. He made us feel so welcome and special in such a chic hoppin’ spot; making sure to check in on us and even getting us on our feet to dance! What a way to start our year! We will DEFINITELY be coming back again soon! Thank you for being awesome!

Terrible service, terrible customer service. Door men were always looking at their cell phones and not noticing customers walking up. Elevators take 10 min or more to get up to your floor. Room service menu has no variety. Food was not good anyway. Waitress is the bar was rude and slow.
Was frustrated and disappointed my entire stay. Would never go back.

Nice little hotel with great character. The way the rooms are boxed off makes me think this used to be an apartment complex (a good thing). It has great views of downtown and if the weather permits I recommend going up to the top floor. Check in was a breeze and I really didn’t have any issues the whole time. Lots of great options for food if you want to walk around the neighborhood and of corse very convenient for public transit.

Can only speak for lobby and bar which has hi cool factor for sure. Music is fun, Cindy Lauper going as we speak which is cracking me up. Worthy for a drink, don’t love the area around hotel

Really cool spot with great lounge, comfortable rooms, and the best possible location. Would be five stars if they solved the slamming doors problem. Bring earplugs, as every door on your floor will slam every time.

LOVE LOVE LOVE this hotel! Perfect location; excellent customer service at front desk and also bellman staff. Room was great, not huge, but bed was quite comfortable. The hotel has great vibe & walking distance to some wonderful gems of restaurants. My only negative, but not worth a star deduction, is the lack of decent lighting in the rooms and lack of mirror (s) outside of the bathroom. The lighting is set that way, I’m sure, to set the ambience. However the lack of mirror outside the bathroom makes it difficult to complete your hair and make up when the other person is showering, etc. we will be back. Thank you!

This review just got worse, I woke up with bites all over my legs :/​After getting a ‘sorry/​not sorry’ from the front desk, they sent me an email on how to get rid of bed bugs.
Fails:
*You have to make a reservation a month in advance to eat in the restaurant, even if you’re staying there.
* Room service food items are little to none in variety, and they take no special requests… even if you have dietary restrictions. Also, the room service person who answers the phone doesn’t understand English nor does he speak it properly, so you spend 15 minutes ordering a bagel…
*Theres no cost sheet for the mini bar items, so the sky’s the limit on what they’re charging you for a water.
*Rooms are the smallest I’ve stayed in while in Manhattan for this price.
*The doors don’t fully close, you have to remember to turn around and pull, otherwise it’s not locked.
Pluses:
*Front desk people & the doorman are very friendly & helpful.
* Shampoo & Conditioner they supply is actually good for your hair, doesn’t dry it out.
Bottom Line:
You’re paying for the hipster atmosphere and the view — literally nothing else.
I suggest The Crosby instead — great food, double the space, & you can still enjoy the hipster hotel atmosphere.

I recently stayed at The Ludlow in NYC. I have stayed in many hotels in New York and this one was easily the best. The room was pristine with a gorgeous view. Marble baths, amazing views, what more could you ask for?! Also, it is located next to a lot of great bars. If you are looking for a fantastic dinner I highly recommend trying the restaurant attached, Dirty French. During our stay, we ate in the garden, which had a relaxing, decedent ambiance.
The staff at the Ludlow was exceptional! In particular one woman named Alex was extremely helpful and welcoming during our stay. Due to Alex and the staff at the ludlow I am pleased to say my boyfriend and I had an amazing time. Great Food, Great Staff, an Overall Great Experience. Five Stars!

Really like the courtyard! Was only there for a few minutes but it was a cute hideaway from the summer heat and crowds during a summer Friday

This was by far my favorite hotel I’ve stayed at in the city. All things considered, I would stay at this swanky boutique hotel again and again. Everyone was really friendly and accommodating and the Spanish-​inspired rooms were so comfortable. I especially appreciate all of the little details including the Diptyque scented hallway, toiletries, comfortable bed, combination phone chargers, and décor throughout the hotel. Breakfast was included in our stay and it was perfect-​basket of pastries, coconut yogurt, and fruit. I have been working like a maniac lately and was so relaxed during my stay. It was pretty hard to leave.

I stayed at the Ludlow for a week recently, and thought it was a really great spot overall. Its location is convenient for those looking to be in the soho and Lower East Side areas, and there are plenty of great restaurants around. (Sweet Chick and Supper are both wonderful!) The rooms are small but very cozy, and the bathroom fixtures are to die for! My best friend and I talked about stealing their pillows every night, too. The staff is also very friendly, and eager to help you out. I ordered room service one morning, which was fabulous, but of course, a bit too expensive to do more than once or twice.
Next time I’m in NYC, I’ll definitely stay at the ludlow again!

Loved this hotel particularly the atmosphere and location. On the same street as Katz Deli which makes grabbing a sandwich easy.
Rooms are a little small but they are well decorated and if you go for a Queen you are greeted with a nice bottle of red wine on arrival.
Try the Dirty French Restaurant which is on the premises as you get priority booking. Food in here is amazing if a little pricey.
Hotel staff are very attentive and friendly which made the stay all the more special. The lower east side is an interesting area with plenty of bats and restaurants on your doorstep.
I would definitely come back here if I’m ever in the area.

I was appalled at the treatment my friend and I received at our recent trip to The Ludlow. We sat and waited 5 – 10 minutes just for someone to come say hello on a not so busy Tuesday night. After we placed drink orders, we waited another 20 minutes with drinks nowhere to be found. We had asked multiple waitress along the way, but nothing.
We finally decided to walk out, but we passed our underage looking waitress and told her that we were leaving because our drinks hadn’t come after 20 minutes. Her response was to tell me «not to be a dick about it» and to then chase me out the door calling me «baby boy» despite the fact that I am an aggrieved customer at least ten years her senior.
I will most definitely not be going back and wouldn’t recommend anyone else go here either.

We LOVED this place! The design is gorgeous – we’re actually getting a replica bed made from the one in our room (I read they were specially made for the Ludlow in Portugal). The staff is super friendly and helpful. There are great restaurant and bar choices nearby and our room had a view of the Williamsburg Bridge which you could see from the big window in front of the bed and while soaking in the luxurious marble bath. Can’t wait to stay here again!

We had a really wonderful stay at the Ludlow! So many things made this the perfect place to stay– the location, the comfort, and the staff.
We loved that a train was only a couple blocks away, and that we were surrounded by delicious food, adorable shops, and aside from that– our room had a KILLER VIEW of both the Freedom tower *and* the Empire State Building! We could get to Brooklyn or midtown in one fell swoop. Our bed– even though it was just a queen sized bed– felt enormous and incredibly comfortable. The shower was so spacious (and the overhead spout– so posh!) as was the bathroom itself — and the studio was all we needed for the two of us to come home to after busy days enjoying the city. The rug, the throw on the bed, and the chairs all had added softness to them which made us feel at home. Also– aside from other reviews, we found the elevator to be perfectly quick, heard no noise from our neighbors– and found The Dirty French to be delicious and a swanky hip atmosphere!
But the best part was the staff. Everyone was willing to help out– and the hostess at Dirty French– Sid– even totally hooked us up with some to-​go-​coffees before we jaunted out for our busy day. We got stuck having to stay an extra night and they got us into a room no problem, handled our bags with ease and brought them to our room… And all with a smile. Just a really great place to stay, hang, call home –everything.
Huge props to the owners and the staff– we will stay here every time we come to the city!

I booked a room at Ludlow last-​minute after my flight was cancelled and what a great surprise. I would 100% stay here again. The rooms are a bit small, but it was fine for me! The décor is so chic and I had a great view with a cute little balcony. There is also a little gym on the top floor.
The lobby bar had a great seating area with a fireplace that made for a good spot to have my happy hour work meeting. The restaurant/​bar Dirty French is also a new hot spot with a great scene and the food was good too. Hotel guests can get select items + coffee and juice as a complimentary breakfast in the restaurant — you just have to tip!
Overall, the whole staff was really friendly and helpful. The hotel; fun, chic, and comfortable.

Incredibly rude staff.
One elevator was broken while the other was SUPER slow.
Check-​in was nearly 2 hours late. Then another hotel guest comes to check in. She begs to have a room and they give it to her although she came after me. Right in front of my face! WTF!
Restaurant — There were no signs that they were not serving food between 4−6pm. I walked in… restaurant was packed… but then the hostess looks at me like i’m weirdo for even coming in and tells me that there is no service at this time. SIGNS please! Or lock the door something!
Doorman/​concierge — Asked if I needed a taxi. I said yes. He says he’s going to get his coat. Waiting waiting. I see him help someone else with their bags. WTF again?!
Beautiful hotel but they definitely need to brush up on their customer service.

Location, location, location!!! If you like food, bars and fun then this is a perfect spot to stay. The rooms are small, but clean. The hotel has a very hip vibe. The only real problem that we faced was that one of the elevators was broken during half of our stay. We took the stairs 10 flights rather than waiting forever. Back to the hip vibe for a second… This area is like a hipster apocalypse, the guys are wearing tighter pants than the girls and everyone is filming something on a canon dslr.

Terrific drink list with lots of rye and bourbon speciality cocktails to choose from. Brown liquors not your thing? There are plenty of wines also and a few tequila based specialty cocktails as well. You can of course get your usual favorites too (dirty martini anyone?)
Cocktails are pricey here — $ 16 a pop. By 5:15 all the couches were occupied and the bar area was filling up fast. Get here early or plan to linger for turnover.
A good place to stop in for a drink and people watching before hitting up Dirty French.

This is gonna be long winded but I don’t care. Firstly, this hotel gets 5 stars across the board for service, cleanliness, ambience and price.
This is my go to hotel when I’m visiting NYC from now on, bar none. My time here was just that fantastic. The staff was very friendly and courteous and I never had to ask twice or wait long on a request. I arrived at 11 hoping to be able to check in a bit earlier than the standard 3 pm checkin time. No problem! Done. They give you key fobs to rooms instead of those damn cards that can and do demagnetize in your pocket when it’s next to your phone. Smart. There’s also complimentary breakfast each morning which is almost unheard of these days in hospitality at a high end hotel. I wasn’t able to partake during my stay but I hear it’s more of a «nice gesture» breakfast than anything substantive. There’s also free wifi that was pretty strong and fast.
The lobby and lounge area are very well decorated and evoke a warm and inviting feeling. You can sink into one of their lush leather couches by the fireplace and enjoy a nice whiskey or step out to their bright patio area for a garden environment.
My only real grips are the light near the elevators was burned out and the layout is a bit funky downstairs.
Now to the rooms themselves. As other reviewers have said, the rooms can be a bit on the cozy side. That normally doesn’t bother me as I just need a nice, comfortable bed to sleep in. Dark hardwood floors and beautiful floor to ceiling windows giving a great view into the city. Pillows and sheets were nice and fluffy and small tree stumps for side tables. Why do hotels all do that these days…
The bathroom, well… was a bit of a masterpiece. It was large, spacious, had a soaking and a large window into the city. The faucets and accents were all copper and hooks! My god the clothes hooks all over the bathroom walls. Finally a hotel that gives you all the hooks you need to hang whatever the fuck you need to hang. Whoever designed this place is pure genius in my book. The towels! My god the towels! Nice and clean but with no we-​wash-​and-​bleach-​the-​shit-​out-​of-​our-​towels feel to them. No feeling of rubbing cardboard on your face or body after a shower. The only strange part is the toilet position. It doesn’t allow you to fully open the door, which is fine I guess, but when you’re in need of some privacy to do business, you’re forced to stare at yourself in the full length mirror hanging on the back of the door. I find it a bit humorous and closed my eyes after awhile but I’m sure it’ll piss off a lot people.
I wholeheartedly enjoyed my time here and have already recommended it to anyone visiting the city. Starting at under $ 200/​night in prime location and oodles of freebies, it’s a no brainer for me.
Oh, and standard checkout time is 12 pm. No calling and begging.