The Kimberly Hotel

I discovered this hotel as I was organizing a corporate conference in NYC.
I usually am very anxious about hotels in the city for being crazy overpriced ($ 300/​400+) and with average rooms and inexistent service.
I’ve got to say the Kimberly Hotel is by far the best quality hotel and service I have found so far.
The rooms are great, well decorated and spacious. The service is top-​notch and the staff is extremely attentive to make sure the guests are satisfied.
The only comment I could make is that the lobby is a bit old-​fashioned and could use a little makeover :)
Otherwise the rooftop bar has an amazing view on the Chrysler building, and the Italian restaurant downstairs (the Bistango) is very good and with reasonable prices for the area.

This hotel is way above board! I love the staff and especially Dena McConnell who is exceptional! Whenever we need to use a hotel in NYC, this is our first choice. The rooms are spacious and clean. The staff is courteous and very accommodating.
I reached out to The Kimberly Hotel today for a last minute reservation, and Dena (Asst Gen Mgt) kindly assisted me. I informed her that is my husband’s birthday and I wanted to do something special. When I arrived, our room had been upgraded to a suite! Yay! We went to Fabio’s for dinner and upon our return was the sweetest birthday letter from Dena and The Kimberly staff, along with a cake and champagne! (…What!!) My hubby was so surprised and grateful, he too thought the upgrade was enough. Thank you so much for everything. We could not love this hotel anymore if we tried. Your thoughtfulness goes a long way and we truly appreciate your kindness. #Grateful
Best,
Nicole Green

While making my telephone reservation, I revealed the very special nature of my weekend long stay, and was promised a «consideration» from the hotel in honor of my celebration. That was the last of the courtesy I received from the Kimberly. The front desk staff member was rude and brusque, and treated me as if I were trespassing on her property. All check in related inquiries were dismissed with extreme discourtesy, and she never once smiled during the entire transaction.
The «Executive Suite» is certainly spacious, but the furnishings are a little worn, pretentious in its attempt at «architectural design» and the towels bordered on threadbare. The promised (yet another one broken) Frette bathrobe was a rough cotton that bore no such label. The complimentary Frette slippers were too cheap to even consider bringing home.
The Upstairs rooftop bar is rather lovely, with a climate controlled outdoor patio area, and we found it all too easy to run a tab of close to a thousand dollars. The cocktails were complex and delightful, but did not have any of the food. It’s charmingly quiet and intimate earlier in the evening before the crowds arrive. Go after eleven if you’re looking for a scene, before if you want the place to yourselves.
The two stars are earned by the sheer size of the room, the pleasures of the Upstairs bar, and the professional courtesy and expedient service of the bellhops, valets, and housekeeping staff. There are thousands of hotels in the city, I do not ever have to stay here again. I may, however, return to enjoy drinks on the rooftop.

Stayed one night (Friday night) in a deluxe one-​bedroom suite, with a balcony, and an incredible view of New York at night.
The suite was just fantastic. The service, the restaurants, the suites, etc. are terrific. Closet space was amazing — very unusual to find such space
The entire staff could not have been more accommodating — from the doorman, to the front desk, to concierge, waiters, even the Sales Manager.
We had a fabulous dinner in BISTANGO on lobby level — the short rib pasta had been recommended, and it was a WOW, as well as the eggplant marinara — appetizer of beet salad was incredible as well. Walked to our Broadway show, and when we got back to Kimberly, we went to UPSTAIRS. Hard to find words to describe the absolutely hopping bar scene, including an outdoor terrace with heaters. What a bunch of gorgeous people! Definitely a place to see and be seen.
Had buffet breakfast at UPSTAIRS the following morning — fresh and delicious.
All in all, a truly wonderful birthday celebration.

I check in next month. It’s a very special night for my parents, and I booked with them based on the many positive reviews on social media everywhere. I had other hotels in mind too… took 4 hours to finally go with the Kimberly. I am buying this for my parents to celebrate them. They have had it very rough this year, and this is a Christmss gift for them in which they will enjoy in January. I already love the hotel simply based on there excellent customer service on the phone. I’m already building a relationship with them prior to checking in my parents so everything would be «just perfect»!

Great service and experience here. Friendly staff and very reasonable prices.
Recommend to anyone looking to walk in for a massage in NYC.

I have stayed at this beautiful hotel a couple of times and find the staff there consistently go above and beyond to be inviting and helpful. Love the location, interior, fishtank– but the staff makes it perfect!

Nice hotel, great staff, decent rooms, but came home covered in bug bites, not sure what species of bug, but i did call the hotel and they were good enough to get back to me to tell me they had pest control in and my room was clean apparently.

I love this hotel, they always accommodate my special requests. The only small complaint is last time I requested a high floor and got floor 30, it was a slightly smaller room than normal which is fine, but was right under the roof top bar, so I heard some noise early as they were getting ready for Sunday brunch. Not a big deal and next time I will make sure to ask for 29 or so.
The rooftop bar is fun too.

I was turned away from a company happy hour because they didn’t like my shoes (it was pouring rain so I selected a pair that was waterproof). I’ve been before and the bar is ok, but combine «kind of ok» that with a pretentious attitude and it’s a recipe for «meh, don’t bother».

Awesome experience for being a first time visitor. Everything about this hotel is almost perfect. The one thing that bugged me during my 3 night stay were the door people. The same man asked me 3 times in one day if I was a guest. I felt singled out as I was being asked constantly if I was a guest. You guys need to do a better job and make your guests feel welcomed at all times. Especially if they use the guest elevator numerous times in one day.
The upstairs bar/​restaurant is phenomenal. Drinks were great, a bit pricy but it’s NYC! My girlfriend and I had about 4 drinks each and my tab came out to 180.00 or so.
Overall, i would recommend this hotel for first time visitors. Can’t wait to go back!

Wonderful boutique hotel in midtown. Great staff. Breakfast on the roof is top rate. Stayed here with my wife & 3 boys over Labor Day weekend. Very nice furnishings. Most comfortable. Will definitely stay here again.

My girlfriend and I arrive to find that the bathtub is dirty and the view out of the window was not good (the view can’t be helped). I called the hotel to have them clean it, which they did, but I should not have to do this. Later, we order food from room service, they give us the wrong food (and we had to wait a long time), and when I told them about it, they actually planned on taking the wrong dish back! The wrong dish should be complimentary because it was their fault for messing up the food. In addition, I requested an ice pack, which they said room service would bring along with the food, but they didn’t. I expressed my dissatisfaction with the hotel manager and all he could say was sorry. Now, I am waiting for the right food to arrive as I write this, which is taking a long time. Just terrible service.

One of the worst rooftop bars in the city. Went there to get a post-​dinner drink with my girlfriend and stood waiting for about 20 minutes for a drink, continuously getting passed over. Then when I finally made eye contact with the bartender and thought she was ready to take my order, she changed her attention to someone else who just showed up at the bar to order a drink. The worst part was the person that was chosen over me in the drink order line was clearly inebriated and had a bar tab going on his credit card. The bartender took advantage of his state and catered to his excessive drink order. At that point, I decided to leave as I had never been disrespected so badly for an act so reckless in serving a drunk patron more alcohol.
Disgusted with this place and never going back ever again.

I live in the neighborhood and come here quite often. I would recommend checking this place out.

Shot up to the Penthouse for after theater drinks and could not be more pleased! I imbibed in two of their gin and cucumber martinis and unlike other Manhattan cocktails that are watered down these were expertly prepared and had me texting my ex at 2am! Whoops!
We also had some light eats including shrimp cocktail and stuffed mushrooms which were fair priced for the serving size!
The rooftop was busy, but not packed. I imagine this might still be a hidden gem. The DJ was mixing some top 40s over house beats that had us dancing in out seats, but the lounge atmosphere doesn’t cater to an all out dance party. The view of the Chrysler building is outstanding and I’m sure that the views are outstanding for brunch as well!
This will definitely be a stop on our next NYC trip!

Rooftop review ONLY**
Kimberly Hotel Rooftop is one of those few places that makes me feel completely underdressed if I’m not wearing heels, dress and my finest jewelry. I enjoy coming here after work to meet friends for a drink and conversation.
The view is about average for rooftop bars. Like most, the bar is covered in the winter and open in the warmer seasons. Drinks are Manhattan priced but actually not watered down. Music is rarely overwhelming where you have to yell at the person next to you and staff is nice enough. No smiles but not rude either. Most importantly, clean bathrooms! Some even have large windows for a nice city view.
This is an easy choice for meeting a couple of friends or coworkers after work or a date during the week. The rooftop attracts a larger crowds during the warmer seasons but otherwise it’s laid back and usually draws a professional crowd.

i hesitate to submit such a glowing review because I’m afraid too many others will book it and I’ll be shut out, but here goes.
This is my favorite NYC hotel ever. It is pure luxury at a very affordable price. My husband and I stayed here for four days and we loved every second of it. We had a huge suite with kitchen, living room, bath, vanity alcove and a smallish but nice balcony.
The rooftop restaurant is excellent, as are the staff, with just maybe one or two exceptions.
Cannot wait to stay here again!

Even through Expedia, this was a great room. Usually you get penalized. Very spacious, great lighting, clean, décor is on point and great location. My only complaint is the shower which was very slippery and dangerous with a very odd twirling motion from the shower head which was very very weak at best. More of a dribble. All in all, I will come back to The Kimberly.

Lately, I have been exploring hotel bars and my research and affinity for swanky places have definitely turned up good spots like this all over town.
Somehow, you forgot one part of your holiday present at my flat and well that is a good excuse as any to have another meeting at a beautiful, elegant, and sexy bar.
We are both somehow in the UES and this place has been on my radar for awhile, so we decide to give it a go. What a good idea it turned out to be.
This bar is on the penthouse floor and what a beautiful bar it is. Only complaint is that it is too well lit for both our tastes, but we decide to stay for a drink and soak in the ambiance. This bar also has an outdoor area, but no one was sitting outside. They even have a fire place outside, and I imagine on a very busy and packed Friday or Saturday night, the fireplace is on. That is just excuse for me to come back.
I order a gin martini and you have the Mistress (if that isn’t a double entendre). You said the drink was well made and delicious. My gin martini was strong, just the way I like my drinks. Olives had a funky salty taste, but didn’t completely ruin my drink.
The bathrooms here are extremely nice, with wood all over and clean.
As I sit across from you, staring into your mesmerizing blue eyes, I spy the Chrysler building right behind you. It just makes you look even all the more lovely. And while we sip our drinks, flirt endlessly, you open your gift and find a book titled «Bed Manners: A very British Guide to Boudoir Etiquette.» We smile at each other, giggle nervously, embrace tightly and the flame between us flickers ever so brightly…
Thank you Kimberly Hotel for helping to make another memorable and magical holiday experience that will be for keeps for the years to come…