The Gregory

Stayed at this charming boutique hotel last night with my partner and it was great. The room was spacious and gorgeous! The bed were incredibly comfortable. We got two complimentary bottled water. The décor was clean and very homey. The bathroom was bright and a good size. I would def stay here again. But there were two things I did not like: 1 there was a large black trash bag just hanging in the hallway the entire evening, next to a towel bin, seemed like the cleaning crew just left it there. My partner wanted to call to have it moved but I didn’t want to bother. 2 Check out is at 12. I had housekeeping trying to get in my room at 11and at 11:20 two other people came around with a walkie talkie knocking at my door. Couldn’t they just call the room? I found this a little rude. I eventually left the hotel at 11:45. Besides those two things, I would def stay here again, but I would def be vocal regarding check out and any obstacles in the hallway next time around.

Easy to get to, beds were comfortable. Disappointed they had no ice machine on the second floor, or anywhere to be found for that matter. Also there are no fridges in the rooms. Bathroom was set up really weird. You couldn’t get in or out of the shower without stepping over the toilet. Other than that, staff was very friendly, rooms were clean, which is what I would hope for when I pay almost $ 300 for one nights stay.

I stayed here a few weeks ago for 5 days and every time they would clean our room they would never change the sheets on the bed. Also, they forgot to clean the room all together one day and we had to call downstairs to find out what happened. The place was very small, hardly could fit into the small area where the toilet was and I am a tiny person. There were hardly any places to put clothes or belonging, so unpacking a suitcase was not an option. The room was nicely decorated and they always had fresh water downstairs. They need to improve on some things but overall it was ok.

Had a good stay here at this boutique hotel… Good location /​close to subway in Midtown. Cool décor and was reasonably priced. Staff was friendly, had some fun philosophical conversions with the bar tenders. The NOISE though — holy crap. bring earplugs.

Location is very good. Its close to penn station, and 34^th and Herald Sq subway station is a minute away from the hotel. Staff were not friendly, in fact the lady/​man (I have no idea what she is) who checked us in were very rude. Housekeeping does not clean well. Bathroom is extremely small. I have no idea why this hotel is rated 4 stars, they should be a 3 star property at best. Other than the location, the bed and pillow were quite comfortable. On the plus side, we arrived at 730am and they let us check in early. Hot beverages are served till 11am daily. Located across pubs and restaurants, expect it to be fairly loud at night, not recommended for light sleepers. Won’t be returning for sure.

Looks good in the pictures but was disappointed when stayed there. When asked for a temporary parking pass to unload baggage, the receptionist didn’t give us any but offered some other person. Not satisfied. We booked for a double bed room but we were given 2 rooms instead and they tried to charge us the same amount even though the price for 2 single rooms is lower than the double bed room. Will never book with these guys.

Worst service ever. Booked this place and then a sudden emergency came up. Called ONE hour later and they kept saying that «no managers were around to approve the refund». Didn’t receive a call back so called the next day, same excuse. Called a few days later, was told that their system was down so they’ll get back to me. Week went by, no answer. Called again to ask for an update, said a manager wasn’t around again. Finally got a call back today, 3 weeks later and said no, can’t issue a refund.
This is an example of overall poor service. Why keep my money if I tried to cancel less than an hour after booking? Also, why not tell me up front that you can’t refund instead of giving me hope for weeks.
Very poor service.

Hotel is at great location and easy access to many awesome places, however, horrible noise from outside window during sleeping time was huge problem all night long. I was surprised by this level of noise from 4 star hotel and we were not able to sleep well for 5 nights. I’d suggest hotel management to improve window treatment with better noise proof material. Additionally, free wifi signal was extremely poor.
Hotel staff members were very friendly.

The Gregory Hotel NYC was one of the poorest excuses for a hotel that I have had the misfortune of staying at. Please let me explain to you why my family’s experience was so horrible so that you can hopefully avoid making the same mistake that we did.
— The room at the Gregory was disgusting. Literally one of the worst I have stayed at in New York (and I stayed at some really cheap hotels before). I walked barefoot on the carpet, and within a matter of minutes, the bottoms of my feet were covered in dirt. The bathroom toilet had not been properly cleaned, and there were urine stains from the previous guest on the toilet rim. The towels in the bathroom had multiple strands of someone else’s hair. The pillowcases reeked of cigarette smoke. The chair at the desk had, what appeared to be, dried fluid on one of the armrests.
— Noise levels. I know NYC is loud. But when you are in a «historic» building (which is just the hotel’s way of making old and outdated sound appealing), this means the windows and doors do not keep sound out. At all. I could hear my neighbor’s all night (and they were enjoying themselves), I could hear every guest coming in/​out of their room, and I could hear street noise despite being on a high floor room.
— Did I mention this is a historic building? That means everything needs repair. Like both elevators were broken during half of my stay. Which meant climbing 10+ flights of stairs. At least I got my cardio in.
— The «business center» is a computer in the basement beside the laundry room. This was the single most ghetto fabulous business center I have ever seen. So don’t plan on doing any work while you are at this property because their WiFi is also painfully slow (measured on Speedtest to have a lag of over 500ms, and 0.85÷0.35 upload/​download).
— The «service» was also miserable. Dig through the reviews that are clearly fake, and you’ll find plenty of complaints about how the hotel staff ripped them off, or ignored service issues like a lack of heat. Let’s just say that it did not surprise me one bit when even my kids told me about how rude the staff were.
Don’t make the mistake my family made staying at this hotel. It ruined our NYC vacation, and I encourage you to make sure you do your homework before you stay here.

There is free wifi and the hotel is nicely decorated. Our room was a decent size but the «full» size beds are pretty small and lumpy. The staff are friendly and let us check out at 1 instead of 12 but called us at 1245 asking when we were checking out. We said one and they hung up. There is no way to turn the heat so it was nippy but the room has a fridge so it was convenient to store drinks. There’s a small bar in the lobby and the elevators are really small. The location is right by korea town and herald square. There is a lot of shopping near by so it’s a busier area. It’s half a block from the n, r, q, b, d trains making it convenient to go up and downtown.

You have it for the price.
Very poor service.
Housekeeping entering the room at 09h morning on week end
Heating very noizyy
Windows lets winddd come inside the bathroom
Elevator desasterrr

This hotel is gorgeous and the rooms are much bigger than probably most of the boutique hotels in NYC.
The pillows are terrible and the beds are already sagging. This place has only been around for about a year, which makes me think they kept the beds from when it was a Comfort Inn. I know all hotels have bad pillows and beds, but since this is only a year old it makes me wonder.
4 stars for beautiful décor, free coffee, friendly staff and size.

Great Hotel. Staff extremely helpful and friendly. Room small but efficient. The room was clean the bed was very welcoming after a long day of walking. Location perfect. Would definitely come back and recommend to any one.

The location was great. There isn’t a large sign so its not the easiest to find.
Rooms weren’t the biggest, but hey this is NYC and square footage is precious.
The staff were all really helpful and the flavored water was good. I actually really liked their soap/​shampoo with the hint of ginger. It actually made me feel and smell quite clean.
I would definitely stay here again if the price was right.
It is also in walking distance of Times Square. We actually walked from here to Times Square, Central Park, etc. So it is doable. And you get to see a lot of neat things along the walk.

The hotel was recently renovated. It was a very nice and pleasant stay. No parking is available at the hotel… but being in NYC it makes sense. The location is excellent, it is about a ten minute walk to Times Square; about a 10 min walk to K-​Town; and the oldest Macy’s, which is 9 stories, is about a 5 min walk west on 35^th from the hotel.
The room itself is small… VERY small, compared to other hotels that I have stayed at. But it is a very nice and homey feel. The room had a wall AC unit and a fridge in the room. In the morning they have complimentary tea and coffee in the lobby at ones disposal.
The staff is friendly and I had no issues with them.

This hotel has only been open a few months, but I’m quite sure that its ratings will continue to climb if others have the same excellent experience that we did. It was previously a Comfort Inn among other renditions of hotels dating back to its creation in 1903.
LOCATION
Excellent — you are a few steps away from the GIANT 9-​story Macy’s on Broadway and Herald Square. There are subway lines less than a minute away and plenty of great bars and restaurants. We got into town late the first night we were there, and had an excellent late dinner at the place next door, Brendan’s.
STAFF
Very friendly and helpful — my husband and I were on a last minute visit to the area, and we had a great time visiting with the bartender, Billy, both nights that we stayed there. He makes a mean cocktail! We recommend the Sidecar that’s on the menu — he wrote all of the recipes and they are both excellent and dangerous!
ROOM
I was absolutely shocked at how big our room was (602). A wonderfully comfy king bed, an ample closet, large windows with a view of the street below, and a very respectable bathroom with a full size shower and great vanity. Having stayed at other Manhattan places of comparable cost in the past, I was shocked at how roomy it was.
We’d love to stay here again and highly recommend it!

I would definitely stay here again. I only stayed one evening, but the location was perfect for all my business meetings. I would say that it is a typical NYC hotel that has been renovated, but the staff was very friendly. Some things were closed due to renovations not being finished, but my room was great and the overal feel was nice.
This was by no means a 5 star hotel and I paid around $ 200/​night for the room. I would say the price was fair for what I got.
You can hear everything from other rooms while walking in the hallway and that was a big turnoff for me.

Upon entering the beautiful and very chic lobby we were impressed with what we saw. Everything was clean and bright but that was the only highlight of our stay. Upon checking in, we noticed that there was only one of two, very small, elevators working. When we arrived at our room, we opened the door to find the previous guests dirty sheets and wet towels on the floor prevent us from opening the door all the way to enter the room. We dropped our bags in the room and we were going out to see a show and have dinner. When we left, we informed the front desk clerks about the dirty linens in our room. They apologized and we were told that the issue would be taken care of immediately. Almost FIVE hours later, we returned to our room to find the dirty towels and sheets STILL THERE! I called «guest services» and they said the matter would be taken care of immediately (again). About 5 minutes later a man in a suit (came to find out the next morning that he was the head of security) arrived to take the dirty sheets and wet towels. Apologizing profusely as he did. Then my wife and I both tried to get in the hotel’s Wi-​Fi network with our iPads and that turned out to be a was a lesson in futility! The network would show up and then disappear, over and over again. I then placed another call to guest services and I was told to «just wait and keep trying». Well after 15 minutes of this, we called the Tech support number that was on piece of paper that the Wi-​Fi password was on. They told us that the Wi-​Fi was «out» on our side of the building. Ok, so my wife decided to take her shower first while I watched TV. I hear her calling me from the bathroom to inform me that the SHAMPOO, CONDITIONER, BODY WASH, HAND LOTION and SOAP dispensers were ALL EMPTY. And I dont mean there was only a little in each bottle, they were BONE DRY! Ok, so now I call «guest services» for the THIRD time to inform them of yet another MAJOR issue. Once again the apologized and said they would take care of it. So we sat around waiting for approx. 15 – 20 minutes. After which there was a knock a the door and the same man in the suit handed me a Ziploc bag with several individual single use squeeze bottles of the toiletries. Those were OUR issues.
The other couple we were with, upon checking in, were giving a key to a room that was already occupied! (Luckily the guests in that room weren’t there). And dont even mention how much of a breach of security that was! When the they went to the front desk to tell them of the mix up, the front desk booked them into another room and it turns out that the 2^nd room they booked them into was OUR room! Thus making the same mistake TWICE! How does that happen, not once but 2 times in the matter if 15 minutes?
Now, I know that they just recently opened for business only several days prior, but when you open a hotel in Midtown and charge $ 250 for a room the size of a closet, you need to make sure you make your guests happy. Needless to say NONE of us were happy

The Gregory is a boutique hotel offering comfortable rooms, an excellent location, and fantastic service at a reasonable price.
The service was what really distinguished The Gregory. After arriving from a long business trip (and dressed in non-​business attire), I was immediately greeted by 3 people on staff and escorted to a seat to check-​in. I was a little early, but they had my room ready to go despite being nearly booked. While I checked in, one of the staff members discussed the Yankees with me. Each staff member was extremely pleasant and just went above and beyond to ensure our stay was a comfortable one.
The lobby and rooms were very nicely decorated and it was clear that the hotel had recently been renovated. The rooms had a lot of space by New York City standards and the bed was very comfortable.
The location was very convenient. Located in Herald Square, the hotel had a subway on the same corner, was a 7 minute walk to Penn Station, and a quick walk to the Empire State Building, Times Square,
While this may not have been my first choice if staying on business (lacked some ammenities like a gym or complimentary breakfast), I would definitely consider staying at The Gregory again when visiting the city for fun and would certainly recommend it to family and friends. As someone who travels frequently, I cannot recall the last time I visited a hotel with such friendly and attentive staff.

Grand Opening night for the new management at this venerable old hotel. No parties, no balloons, but the smell of fresh varnish and bedding that’s never been used. The nicest thing here is the interior decoration, they manage to make the room feel really cozy, inviting, and cheerful with just the right lighting, furniture, and wallpaper, all in various shades of white and mahogany. Oh, and the location, right by everything, an exciting part of town. Thanks to a corner room there’s lots of light and I can see the Empire State Building and other skyscrapers more or less from underneath (more up than across from here).
It’s not fancy or grand luxury, from some of the details they didn’t change you can tell it’s long been a budget hotel. The room is small-​ish, the bathroom is definitely small though with a mini-​tub. If you have lots of personal products you ought to bring your own personal organizer. The fixtures and build-​out aren’t expensive, just very well chosen, like they sent someone with good taste to visit the Container Store or Crate & Barrel. One thoughtful plus, the mini-​fridge is empty, and about twice the size of a typical minibar. Plenty of outlets, a big new flat screen LG TV, and the LG wall air conditioning is powerful enough to make the room super chilly on a hot summer day, fairly quiet for what it is too. Right now the wifi is playing hide-​and-​seek with my computer tho.
I’ll update again after I’ve had a few more days of stay.