TD Bank

Hey, Tommy at this location — bad move.
I get that everyone makes mistakes, but here are some words of wisdom for you (and any other bank tellers in the universe that might be reading this): there is 0 reason for you to make an unwarranted comment about the way that a customer looks, in any capacity.
You looked at my ID, scoffed to yourself, and told me «you looked much better when your hair was long.» Thanks SO much, man. I’m really glad you thought it was your place to criticize my appearance (and my brand new haircut). It was unprofessional of you, and let’s face it, kind of mean. I came in for a couple of temporary checks, not to get my looks judged. You made me so, so uncomfortable.
Even if you had taken it in the other direction and said «wow, your hair looks way better short!» I would have raised an eyebrow, maybe both. Is it part of your job description to let customers know whether or not they pass the «Tommy Thinks You’re Attractive Test?»
I know you could tell I was upset and uncomfortable, hence your repeated plead of «hey, don’t hear me wrong.» Oh, I heard you, dude. Loud and clear.
This may not seem like something to write a review about, but if TD’s goal is to provide friendly and helpful customer service in a professional environment, it’s incidents like these that really, really detract from that experience. I usually leave the bank feeling, well, I don’t know, like I just went to the bank and had an okay time doing it, but this time I left feeling small and ugly. I hope you don’t make this mistake with other guests.

Very friendly branch. There is never much of a wait and everyone greets you on your way in and out. They are open seven days a week and have good hours, making banking very convenient. At first I was unhappy having yet another bank branch in the neighborhood, but the warm environment inside makes theirs a welcome presence.