Starbucks

I’ve been coming to this location faithfully for a couple years. Convenient, reasonably clean. And, what makes it better then just about any other location in NYC is the good seating capacity. But lately they’ve stopped monitoring or caring who sits there and it has become a hangout in the early morning for homeless and non customers who buy their food from street vendors and sit in their store to eat and steal their wifi. I’m not anti homeless but my morning coffee is my calm before the storm on an early work day morning and I’ve lost that at this location.

A Starbucks is a Starbucks. What makes them all different is their size, cleanliness, staff, and quality of their product. This location is bigger than others and has lots of seating for people looking to study and do work. Staff was friendly and it was very clean. I was also very satisfied with my pumpkin spice latte.

I’ve never had a good experience in the store but I usually just let the poor service go because I want my coffee — today’s visit sang a different tune — returned a drink twice and ultimately asked for a refund due to the disgusting drink and the extremely rude barista. The barista had the audacity to say that he made it exactly as I asked for. If I sent back a drink twice, obviously he didn’t.

Slowest Starbucks in the city. Morning rush only two people working. One person at the cashier and one making the coffee. Slooowww

To put it lightly, this is the worst Starbucks in all the land of NYC. The rudest workers, the worst service and it’s super dirty. The barista put a lid on my cup of coffee after I watched her take her hand out of a bucket of dirty water, I puked in my mouth and asked for a new lid then proceeded to get called a bitch. That is all!

The staff are rude and unfriendly. You think that I was asking them to do me a favor for a $ 4.08 drink. It was a raspberry lemonade made with ½ water. Never coming here again. There are plenty of people who can and want their job. Lazy fools.

They shut down the milk station where you customize your drinks at 730pm?
Rude service from an employee named Desmond also.
Sorry guys, too many locations to deal with this.
Won’t be back

Very poorly run at certain shifts. A lot of employees standing around, working slow, or talking to each-​other while there’s people waiting.

Customers tell you much about a place. How the staff interacts with them does too.
(The coffee was super quick, and tasted like it always does).
I had the chance to strike up a conversation with a delightful older man in line behind me. He was blind and used a stick to find his way. We talked about handful of different things and he was real nice. It was one of those serendipitous interactions that only happen in busy and diverse places like New York.
I’m happy to say that when the man I’d spoken with didn’t find his way to the open check stand, the barista moved over to where he was to help him. He also promised to bring out the coffee when it was finished.
I’ve encountered so many people working in service industries who would ignore, laugh at, or look down upon people with different needs or personalities. I’m glad the gentleman working chose kindness.

It’s like any other Starbucks. There’s defiantly more seating at this location compared to the ones closer to Penn Station.

First, I love Starbucks and have been to stores around the world. This by far is the worst one I’ve ever been to. The manager clearly looks under the influence of something. His poor management skills can be found on the frustrated faces of his baristas. I felt sorry for his team. With only three customers in line they managed to mess up my drink and food order. And never asked my name.

I come here every day and I always had a great experience, vey nice employees and clean but today a new girl made me leave the store without my coffee even thou I paid for it. She was very rude and nasty. I’m disappointed…

Easily the least efficient Starbucks in the city. Don’t even bother, find a different one close by.

Music is super loud. Always long lines because understaffed.
Otherwise clean, people are nice too.

BGM is too loud n lots of country music that bother me to concentrate while I’m working there.

Great space, terrible service today. I had to repeat my order four times between two baristas and still walked out with the wrong order. After the barista made the wrong order (the first time) he blamed me and grudgingly made me the wrong drink again. A little humility goes a long way guys.

Worst Starbucks experience yet… No bold coffee, no offer to pour over. Chocolate croissant, cold and stale, can’t reheat because the oven is clean. One Barista not enough help.

Large seating area, and it wasn’t too crowded when I stopped by, though it was mid morning on a Monday.
I had no problem finding a place to seat, and the service was adequate. I can’t comment on the restrooms because I didn’t use them.
No complaints, and I’d come back here to study/​write if I were in the area.

Store #14 618
Chelsea vicinity of Manhattan draws thirst for caffeine addiction, thereby this Starbucks surprisingly has a large seating/​coffee lounge area. Breakfast was one small hot Green Tea at $ 2.25 and one strawberry/​blueberry yogurt parfait at $ 3.45. No staff member with headset taking drink orders are available on standby for this location. Avoid the facilities as other Unilocalers stated for the unfathomably vile state of being. This Starbucks currently is obstructed from visibly hidden under scaffolding.

I popped by this sbux on my way to whole foods. After visiting the restroom, there was no way I would ever even purchase a drink here (see uploaded photo). Super disgusting bathroom. Quality and cleanliness here is worse than a truck stop.