Probably the slowest Starbucks in Manhattan during morning hours! They seem understaffed. 10 min for coffee is too long by NYC standards! Coffee is good tho! That’s why I keep coming back for the torture!
Ashly B.
Tu valoración: 4 New York, NY
Nice sized Starbucks with lots of seating. Some by the front, some off to the side, some in the back, and then a second level with additional seating. The display case is clean and well lit. Everything looks good! Refrigerated foods and drinks are also displayed well and fully stocked. My barista, Joel, was polite and friendly. He greeted me with a smile and a «good morning». When he called out my coffee order, another barista repeated it incorrectly and Joel promptly corrected him(in a nice way of course). I also ordered a danish which somehow came out of the oven a bit dry??? Still good though! Other employees were zipping around making sure tables were clean and free of debris, garbage cans were emptied and the bathrooms were tended to. Good way to start my morning
Kenny G.
Tu valoración: 1 Silver Lake, CA
2 words come to my mind when flashing back to our post New Year’s experience with this particular Starbucks — — — - UHMNO. Located in Midtown — East a few blocks from both Times Square as well as the Theater District, this place has proven by way of their possessing anything more than a 2 star review, that New Yorkers and Manhattanites –CLEARLY– need to up their expectations a bit. Trotted into this subpar java bordello while passing thru, in route to catch«The Color Purple» on Broadway. Admittedly upon walk in we were both taken aback by the open concept. This was by far the highlight of our experience. Ordered 2 relatively simple beverages and had the order repeated back to me a good 3x. * * * * ISENGLISHNOLONGERSPOKENINNEWYORK? —– Just curious. After the order had been taken, corrected and confirmed — repeatedly, I attempted to remit payment using my mobile Starbux’ app– and took quick notice that I needed to reload, handing the beyotch… pardon me, I meant«barista» a $ 20,… and it’s as if doing such was a chore for her. I was asked if I had anything smaller, ASIF there was a need for her to make change. SMFH. «Hello… I’m loading it onto my account!» I swear, it took the strength of God to prevent pimp slapping the banana nut bread directly out of this chick! I’m convinced it’d have been easier for me to have just contacted LA-Z-Boy on the spot, so that she could have not one, but –SEVERAL– seats!!! Thereon, service went from pathetic to deplorable. Yes. As of any Starbux’, there was an obviously visible line. Yet this line grew immensely and consisted of just as disgruntled customers(as ourselves) all waiting amid an abyss of blatantly indifferent employees. We literally waited so long that I didn’t even want the damned espresso any longer! Once it arrived at the«bar side» of this place, where pickup is designated, we were unable to consume as there were NOSTRAWS. A simple request or so I/we thought. I requested 2 and the apathetic… better yet, make that just«pathetic» broad behind the counter pointed as if, to reference the condiment counter, which was just as barren as the pick up counter. WTF??? Thereafter, the piping hot latte’ was served without a sleeve; something I believe to be nothing short of unconstitutional! This request proved to be yet another feat and once the darned sleeve had been obtained, it was TOSSEDATUSLIKE A FRISBEE! * Does my name look like Fido??? (exhales…) That alone, compelled me to channel my «inner New Yorker». I tossed that thing back at this disgruntled chick rivaling Joe DiMaggio with my precision!!! Evidently this is what it took to evoke her epiphany whereas she apologized and handed it back civilly — but damn! Is this how we’re living, Starbucks??? ~~ ~ ~ ~ ~ It’s imperative that I present the following disclaimer: COFFEESHOPS are typically the 1st point of contact for consumers within the tenure of their days. While its digestible that most of us are beasts upon waking up at the butt-crack of dawn each morning thereon to occupy our day putting in hours for«the man», the attitude of those providing us with our daily cup of Joe tends to make or(in some cases) BREAK our day(s) ~ ~ ~ ~ ~ ~ — - — Had I not possessed some form of adequate home-training, I could’ve just as easily gone out(as some do) and set something afire or even worse,…gone postal from within my office.(Luckily I know better) This into high consideration, fellow Unilocalers, my recommendation is you keep on trekkin’ when this particular Starbux’ populates within your Unilocal app-. It’s perceptible that these idiots could benefit from sampling their product PRIOR to selling it. #wake-up-and-smell-the-coffee
Kevin S.
Tu valoración: 1 Middle River, MD
Slow service, rude, condescending supervisors and mediocre drinks. I normally only write positive reviews, however I feel so strongly regarding the poor service I received that I should let others know.
Emily Y.
Tu valoración: 5 Kew Gardens Hills, NY
I love this location for it’s airy and bright layout. The staff here are fast and efficient and really do their best to get to know the customer. They offer outdoor seating with umbrellas and lots of room.
Alyxes N.
Tu valoración: 2 Redlands, CA
Very big and nice to sit in but the service is very slow. I don’t understand how this location can have one person behind the bar and ringing while two others are just talking in the back. It’s NYC and yet I have to wait 15min just to order then another to 10 to get my beverage. Wow. well at least the drink tasted the way it was supposed to.
Rowena Y.
Tu valoración: 4 Brooklyn, NY
Love this brand new Starbucks! Spacious and clean. Lots of places to sit. The best part is they take the orders efficiently by using sticker labels; instead of scribbling random and absurd names on the cups. Definitely will be coming to this location more often.
Niki C.
Tu valoración: 4 Queens, NY
I Love this new Starbucks location by my job. Literally just crossing the street to get there. It has a main floor and second floor sitting area. It’s more trendy and definitely bigger than the original location they were at prior. Service is much better, which I think space has a lot to do with it and it seems the staff are much more happier. =)
Ralph T.
Tu valoración: 1 Minier, IL
If your looking for good quality fast service, you won’t find it here. The staff was rude and understaffed for the number of customers. Waited 15 minutes after getting my coffee for a scone!
Kammy Ny N.
Tu valoración: 4 Manhattan, NY
Spacious, closely located from Grand central . Line was long but you don’t need to wait much time since staffs are very effective/quick to take order. Seating are abundant they have mezzanine seating. Many customers are charging their mobile.
Abelle N.
Tu valoración: 5 New York, NY
Frappuccinos and water always in hand! This is seriously my favorite Starbucks of all times! I love it! I always have to get Starbucks after a long day of shopping… so i stubbed to this particular one… glad i did… I wish i could go here twice a week! just because of the space and this place being so clean… power outlets behind each seats… how awesome is that! wished all Starbucks was like this! I always get a large green tea Frappachino when i’m here… don’t know why… but Yum! its creamy… It’s nice… and cool! It will cool you down! trust me! go have youself a frappy day! :D
Mark B.
Tu valoración: 1 Bakersfield, CA
Very bad service! I went in at least 5 minutes before closing time and they wouldn’t serve me a drink. The barista serving at the cash register asked the barista at the machine if he would make a couple of drinks — and he refused… Created a somewhat weird atmosphere! I commented that they should alter their closing time, and then promptly left as there was really nothing to purchase(only hot water). I love Starbucks and find at every other location the staff friendly and hard-working…
John P.
Tu valoración: 5 Red Bank, NJ
Awesome — clean, room to sit, wifi and power, great crew. So nice to find a real Starbucks in this town of 1 and 2 star locations.
Dominek T.
Tu valoración: 5 Harlem, Manhattan, NY
I love this Starbucks. I always stop here after I get noodles from Xi’an Famous Foods which is down the street. This is a rather large Starbucks and is actually 2 levels. The employees are always kind and always get your order right THEFIRSTTIME. Although they do get a lot of traffic they are rather quick with making your order. It is a very calm environment and normally you are always able to find a seat.
Saba C.
Tu valoración: 4 JAMAICA, NY
I love my Starbucks in NYC, and I really appreciate the spacious nature of this one! The baristas are friendly enough given the swarms of tourists, they know how to make good drinks, and there plenty of seating. If I lived in Manhattan/midtown itself, this would be my go-to Starbucks.):