Starbucks

They were really kind for a Starbucks that had been rated only 3 stars. Lots of places to sit in this one :)

On a rainy day in December I wondered in. I had been walking around for hours trying to find an umbrella. I saw a souvenir shop and stepped in, but all they had were giant «I LOVE NYC» umbrellas and I was afraid people would judge me and maybe call me a poser. The next place had nondescript black umbrellas, I grabbed one for $ 5 and realized I had to pee.
«Starbucks has public bathrooms» I thought. I soldiered on through the rain and found one. Ordered a coffee and went to the bathroom.
Coffee sucks but whatever thanks for the weenie break baby

This is the worst Starbucks experience ever. If the company cares for its customer experience, these rude baristas should be fired immediately and replaced with someone who is capable of being more polite.

Horrible service from cashiers and baristas. Dont want to order drinks in the morning. Horrible.

I have gone to this Starbucks once a week for the past few years. My opinion is this, consistent Starbucks quality drinks with inconsistent wait times.
There are days this Starbucks runs like a tight shop. Two counters and extra staff taking orders and radioing them up front. There are others when it’s choas.
This Starbucks serves both NYC locals and Empire State Building tourists. And because or that, there is a lot of the expected slowness at the register as people try and decipher US Currency.
That said, it’s a Starbucks. And the staff is friendly. So no real complaints.

Not surprisingly due to its location, this place is filled with obnoxious tourists who pretend not to know how a line (or «queue») works. I can’t count the number of time I’ve watched Hans and his 5 be-​sneakered children saunter up to the counter with doe eyes pretending not to see the dozen or so people waiting patiently behind them and attempt to place a ridiculously long order. There’s never any seating and it’s chaotic at all times.
On top of that the staff leaves much to be desired. I used to go in every day and they fucked up my order at least 50% of the time. Now I just go to the one on 32^nd and 6^th. It’s a far better experience.

SO VERY BUSY
This Starbucks location is ridiculously busy… like, all day long. Busy isn’t necessarily a bad thing, unless like this location, you don’t handle it very well. Forget about getting a seat in this location (unless fortunately a couple is leaving just as you walk by). This is definitely more of a run in… wait… then run out kind of place.
Every time I walked by this location, people were packed into the glass walls of this establishment. Puffy winter coats were pushed flat against these see-​through walls as though there were so little room inside that people felt most comfortable hugging the edges of its interior. On my one and only visit, I could not get out fast enough. I waited an extended period of time in line, ordered, then waited in a mess of people surrounding the end counter waiting for my hot chocolate to come steaming over. The whole system was very confusing and the staff behind the counter seemingly made little effort to organize or be clear about the orders rolling out towards the customers.
After unexpectedly finding a table, three of us huddled over it squished into the tiniest corner imaginable… torn between our feelings of claustrophobia and the warmth of the indoors away from the snow outside. I would weigh your options before enduring the madness of this shop.

There is very friendly and very fast, may here is NYC is a busy city huh? If I give a reason been here, is very location 33^st.
U gonna set here? No way… I tk u take go is good idea!

A very inefficient Starbucks. The two counter strategy is very confusing and not working! I’ve been here a few times and every time people (including me) get annoyed for waiting too long, waiting at the wrong counter (after being directed there) or getting the wrong orders!
Time for a new strategy guys.

I’ve been to this location so many times that it’s a wonder I’ve never written a review. This place is in a prime location so it’s usually super crowded and you end up having to bus the tables yourself if you want anywhere to sit. There’s a decent amount of seating and chairs, but still hard to find a place to sit, especially on the weekends. I’d avoid this place if possible, but being the closest one to k-​town, I think I’m stuck with it.

I will never visit this location again. Horrible service.
I stopped in to grab a delicious Ham & Cheese savory square and the Salted Caramel Mocha Frap (with Soy! I have a mild milk allergy) caught my eye, and while I never really get beverages from Starbucks I decided to get one.
I get my ham & cheese square nice and hot. I am waiting for my drink. Ten minutes pass and I am beginning to lose my patience. The barista looks at me and says «What was your order?» and I repeat it again. Another 5 minutes pass and still no drink. At this point I go to the already frustrated manager who just looks over and tell the barista to make it now. It wasn’t until 3 more people got served before me that I finally get my drink. My ham & cheese square is barely warm at this point. I run back to my office because it took so long. A few sips into my drink I realize he used MILK! So I couldn’t even drink it.
Never again.

Warning: This is a long review to write for just a Starbucks, but I had to write it!
This place is really a hit or miss. And, lately, it’s unfortunately been a consistent miss.
It’s a huge Starbucks in the most tourist-​heavy section of the city. This makes for long lines of people who aren’t on the same schedule as most workers who want to get in and out quick so they can get back to work.
When ordering, they have a system. At the beginning of the line, a Starbucks employee takes your order and uses a walkie talkie to deliver the message to the baristas. Unfortunately, I’ve quickly learned this process is simply a way to distract the guests from feeling like they are waiting too long for their food.
Every time I give my order to the guy or girl with the walkie-​talkie I still end up giving my order to the cashier a second time. If I’ve already ordered, shouldn’t I simply be going to the cashier to pay and get my food/​drink? (I will say that the walkie-​talkie people ((feel terrible calling them that!)) have an awesome memory. Some of the drinks at Starbucks have over ten words in their title. Venti, soy, non-​fat, Americano, extra foam, extra hot!) When did a simple coffee become not enough?!
My biggest annoyance, though, is that today and yesterday when I ordered a spinach feta wrap with the walkie-​talkie person, they told me which cashier to go to (without delivering the message to the workers). When I got to the cashier, they informed me that they didn’t have any spinach feta wraps.
I then asked, if they had the veggie artisan wrap? One of the workers behind the counter said they only had the sausage egg and cheese sandwich.
Now, here, is a big issue. After waiting for 15 minutes on a line, hoping to get my vegetarian friendly breakfast and shoot right back up to work, I was left without any breakfast option and minutes wasted that could’ve been spent on a better (and non-​microwavable) option from a deli nearby.
The location is key for me, it’s in the building that I work in. But I think I’ll have to reconsider where I get my breakfast from now on.

Bad service.
Rude staff «rolling eyes cashier». Worst Starbucks i’ve ever been to.
Worst coffee i ever taste!
And guess what the location is important! But the staff are making it hard for us to visit it again!!!

This location is your good reliable re-​fuel station. You can get the stuff that heal your headache. Love it.

Consistency… that’s what you get a Starbucks. Unwavering consistency! Gotta love it!!!

Pros: One of the largest Starbucks in the city! An entire level of seating downstairs, large tables to sit and do work with plugs if you can get a table near the wall. I’ve never had trouble finding a table here.
Cons: Super busy, bathroom has a long line and can be dirty, spotty wi-​fi and the work area is dimly lit.
Overall: Not a bad Starbucks to come to and do work, you should have no trouble finding a table.

This is the worst Starbucks I’ve ever been to. All the staff is rude and seemingly proud of it. My coffee was literally shoved towards me before the employee proceeded to turn around like a diva and laugh about who knows what with another employee. AVOID.
Go to the Starbucks up the block on 35^th if you have no choice but to support this terrible institution in the first place.

Went here during a lunch break while at a professional training next door. I was surprised at how big this Starbucks is… it has two bathrooms and a surprising amount of seating! The service was fast and friendly.

Dropped in here last night to use the bathroom. Hey, I have no shame. Ya gotta go, ya gotta go!
It’s a fairly large Starbucks. Lots of tables and seats spread throughout. Very roomy actually. The layout is set up more like a boutique shop with shelves of products set up in the middle of the store that you can walk around and peruse through. Open pretty late too until midnight.
As always, the wifi hogs were there taking up some tables but I observed many open spots since this place is so large and it was late already. It’s pretty clean and organized looking too.
For a location of this size I was surprised only one bathroom was open. As usual, it was not the cleanest, but if needed, just do «the hover» if you know what I mean.
As with most Starbucks they offer the same usual menu of items. Grabbed an iced coffee and headed out before hitting the subway.

It’s a starbucks… with a non-​working bathroom.