Staples

Really super small. Came in for envelopes and stamps. The four starts are gained only because the people behind the desk were helpful. Otherwise, its a really small store and is more for people just running in to get something, not a good place to stock up on business supplies.
They sell stamps and have a mail USPS desk, the stamps are only sold by the book (~$ 10).

Tiny store, I just need to grab some Pilot G2 0.5mm pens so I found what I need and got rung up. Not the friendliest cashier but whatever I just need some darn pens.

Horrible store. I go there just because of convenience (thus the extra star). There are always cashiers behind the counter talking to each other with no acknowledgement to the customers. Poor service and the employees just don’t care.

Usually I would never write a review about staples, but I was very please with the service at this location. All the staff at the printing station were extremely helpful and friendly! I saw other people who were encounter some problems but the staff were patient and resolved all the problems. I definitely think this is the best staples I’ve been to and I’ve been to a lot of them!

Incompetance, usually served with a smile. My review is short so I don’t waste anymore time with these bubbling bumbles from Bumbleville.
Fool me once, shame on you. Fool me twice (and thrice), shame on me.
Don’t waste your time; don’t go here.

INCOMPETANT! Super incompetant! Save your time, money and sanity. I stood waiting here in the store for assistance for over 10 minutes on 2 occassions. There were 6 staff memebers all doing their own thing and no one was able to help me getting something printed. They are absolute morons.

1-​star for copy & print services.
I came in to have a paperback book of sheet music spiral-​bound, so it will like flat on my music stand — like I’ve done with music books my whole life.
They said they will shave off a binding and spiral-​bind something… but only if it’s not copyrighted. Because the author of the book hadn’t given me explicit permission (right… like he’s a personal friend or something), they refused to do this — Staples policy, they said. I gently explained I wasn’t asking them to copy it, I *owned* the book, you know, I bought it from a real actual store and all, but they wouldn’t budge.
Clearly Staples does not understand how copyright works. There is no law against changing the binding of a book you’ve purchased. Plus, the guy was really rude and agressive about it, acting like it was my problem — not trying to give me alternatives, not trying to be helpful, just acting really snotty.
So I brought it over to the FedEx Print & Ship center on Park and 21^st, where they were happy to do it, like any other normal print shop I’ve ever been to.

Picked up my biz cards here after ordering on-​line. Same day service and came out perfect. Only a few blocks from my office. Clean, bright, and organized facility. Staff was pleasant and helpful. What more can be said. It’s a Staples Copy Center. They are pretty much all the same except for staff and locations. I’ll use this one again because of convenience.

I’ve literally NEVER written an online review before, but this is the absolute WORST place on earth. I trusted them with a very, very simple copy job and have ended up going back FOUR TIMES because they messed it up every time. I’m still waiting for them to fix it (hopefully won’t have to go back a 5^th time). After a lot of complaining, they offered me 30% off, but after pre-​paying and checking my receipt, they only gave me 10%. I will be back to complain later. They are incompetent and dodgy and I would go with a mom and pop print shop over these morons ANY day. BEWARE.

All I have to say is make sure you are very specific with your instructions. I took a lackadaisical approach and ended up paying over $ 8 for a copy job that should have cost half that.
I had to make a copy of a 50+ page report and the associate that helped me out printed it on heavy bond paper instead of regular copy paper. Had I gone anywhere else, I probably would have paid $.10/​copy if that.
Buyer beware…

Madeline is their copy and print professional, yet she knows NOTHING about how to set up a business card. Patricia, the manager, knows even less. Stay away!

Easily my most frustrating experience trying to get anything printed. EVER!
I come in with a pretty simple demand. So simple in fact, you could probably train a team of hamsters to do it and it would be known as the most adorable thing anyone’s ever trained hamsters to do. I’m pretty sure one hamster would suffice, but the more hamsters the cuter. Anyways, all I want done is a picture of me to be printed out in photo paper in 1.5 by 1.5 inches. The printed picture I brought in was already 1 by 1, and if that would’ve been a problem for whatever given reason, I could’ve pulled up a digital copy online.
So I get there and only two people are in front of me. That’s cool, I don’t expect instant service, BUT there was only one guy working. Still, it can’t be that long right?
WRONG!
WRONG WRONG WRONG WRONG WRONG!
One of the guys in front of me was even there for a pick up. Granted he had about 20 blown up pictures to pick up but that couldn’t take over an hour.
WRONG AGAIN!
Apparently, the one guy working who had done the blown ups did some of them in the wrong proportions. So I’m standing there for about 40 minutes because at this point I’m just way too committed to go somewhere else, and he’s still not done. The first guy leaves to come back later so he can pick up again, and the other guy in front of me tells him what he needs and then when it comes my turn, I tell him my very simple demand. He seems compliant enough to just get the job quickly over with. NOPE! He tells me it’s going to take about twenty minutes because he’s going to have to do the other orders first. I understand that, first come first serve, I just would’ve liked it if he kind of did this on the side since it shouldn’t take any longer than 5 minutes, but whatever, I was hungry and had time to kill, so I went to eat a sandwich.
So, I come back in about 30 minutes because I just know that 20 minute estimate just had to be a joke. Nowhere close to my order. Ugh! Just ugh! I could’ve bought all of the supplies and trained a hamster myself to do this in this time span already. Hamsters are so cute.
I’m waiting around for another 20 or so minutes and finally he gets to me. YES, «It’ll be quick like my first time.» I thought.
WRONG! WHY AM I JUST SO WRONG TODAY?
I give him the picture and he takes quite some time to scan it. Then he kind of takes his sweet time to cut it with that cool cutting board apparatus. He comes back and it’s 1 by 1. *face palm*. He does it a second time and it’s 1.5 by 1. Am I on some sort of reality prank show at this point? I tell him it’s not 1.5 by 1.5 and he pulls out a ruler to measure, as if it was honestly that hard to tell it wasn’t a square. So, he goes and does it a 3^rd time. SUCCESS! It’s not on photo paper but at this point, I’m taking what I can and I leave. I proceed to the cashier and the price comes out to 2 something. TWO SOMETHING! I could’ve printed it out on regular paper on my own for free!
Now I’m left with two something less in my bank account, two disproportionate pictures of me, and absolutely no dignity. Thank you Staples. Just, thank you.

Stupidly expensive. It’s .25 to scan a single page. So if you have lots of papers (more than 100 pages) to scan, it will set you back at least 25 dollars which just doesn’t make sense. They need to get a better pricing plan because scanning something should not be this expensive. It would be a totally different story if I was printing or copying something. Granted, I won’t be going bankrupt over 25 dollars but nonetheless, it left a bad taste in my mouth. And to add insult to injury, the employees were disorganized and slow. The place was virtually empty, and I still had to wait. I felt bad for the girl behind me cause she was essentially ignored altogether. This is one customer they will never see again. In fact, I won’t be going to any Staples for a long while.

The service here was *superb*! Today my husband went in to buy ten reams of paper while I waited in the car (conveniently parked right in front of the store’s entrance [o.k., we were at a fire hydrant — but it was just for a few minutes]). Immediately upon entering, a really polite young man asked my husband if he needed help finding anything (as it turned out, the paper was right there because it was on sale). My husband gave him the discount coupon we had and the sales clerk explained about getting a rebate. Then when my husband showed him my Staples card (which dates back to the Mesozoic Era and it’s falling apart), the sales clerk told him how we could obtain a new card made of plastic laminate and it’s scannable. They both burst out laughing at that point, because it really is ridiculous that I’ve been carrying around a disintegrating piece of paper. Lastly, the clerk asked my husband if he’d like him (sales clerk) to carry the paper to our car — but as I mentioned, we were parked right there.
We’ve *never* had such great service at Staples (nor — for that matter — at most other stores).

I was so excited about this Staples Copy Center. Three reasons why:
1. Throughout the ordering process, the staff was communicative, pleasant and responsive.
2. When I called them and they put me on hold, someone actually came back on the line shortly after. And more often than not, it was the person I was holding for! Fantastic.
3. AND our print job looked great (for the most part)!
But then I went through it, and they missed a couple things they were supposed to print. And I missed my meeting, waiting for them to print the missing items. And I missed dinner. I don’t like missing dinner.
Staples, you’re going to get another chance from me. Don’t blow it.

Staples is Staples. No matter which one you go to. The one difference is the location and the staff. At times they can be too pushy and constantly ask if you need help. At this location it’s more laid back in my opinion. It’s right near Union Square so that is also a big plus.

As far as Staples goes, this is the most human location I’ve ever been to. The staff actually helps and communicates. The turnaround time is good. The prices are reasonable.
I’ve had some horrible experiences with Staples Copy Center in the past and while they are still not my first choice for print jobs, they definitely perform when I’m in a bind.

Decent spot for printing services. Though for office supplies it’s always cheaper to order online. In a pinch they’ll do just fine.
Couldn’t find envelopes here the other day that didn’t come in a huge pack and cost $ 15. Went to the drugstore instead.

Compared to the huge Staples’ stores I have been used to in NJ, this Park Ave location is quite small. This is not surprise.
What did surprise me was that the service was super polite, friendly, and knowledgeable. The hallmark of any great customer service.

I used to get my documents printed at FedEx Office right down at 21^st and Park until I discovered that Staples does it for way cheaper.
At about $ 0.10/page vs. $ 0.50/page for single-​sided black and white print-​outs, the price difference is just too ridiculous not to take advantage of. Add in the fact that you don’t have to pay to use their computer and that you can send in documents for printing… And you’ll see why it’s simply a better deal.
The shop itself is fairly standard and a good place to stock up on office supplies, especially if you take advantage of their rebates and rewards program. This is also the the only place I’ve ever gone to which sells a full ream of paper for $ 2.00 — as compared to $ 5.00/ream and 6.00/ream elsewhere.
The employees are also extremely helpful. A few days ago, they were understanding enough to take 10 minutes and figure out if I had been overcharged for a printing job I had sent in. As it turns out, I was billed for an extra 30 pages. No problem, they corrected the mistake and even gave me a $ 10 off gift card to use in the future!