Sprint Store

It’s funny how I’m reading that people got their cracked iPhone screen repaired at this location. Yesterday I went in and the person said that they do fix the screen there told me to get the screen fixed and go back to get an upgrade. I was confused by this since I don’t qualify for an upgrade until February 2017. I go to get the screen fix and paid $ 100 for but did not go back for an upgrade I decided to call sprint and come to find out that my insurance covers cracked screens. Not only did they lie to me i lost $ 100. This is the second time I got robbed at this store last year in August they offered me an Lg tablet at no cost with 1g free internet every month that I didn’t have to pay for nothing at all. Now I’m stuck with a tablet paying for Internet that I do not use. I will report this to the BBB and I will be calling a few lawyers because this is not staying like this.

Horrible customer service! The guys in there have no idea what they’re talking about. I had to call sprint several times to fix the mistakes they made. Do yourself a service and don’t come here.