Spring Sun Nail Spa

Lilly and Jenny in the front of the store were amazing. Extremely patient with my students! The whole staff was exceptional and I strongly recommend them for their services and kindness!

You really do get what you paid for! The manicurist was nice but the quality of work was so so. I paid extra for the Seche Vite quick dry top coat that was diluted beyond belief that the nails took forever to dry even after 15 minutes of drying. She painted my fingers and cuticles and didn’t bother to clean it up. The top coat had air bubbles. In addition, I question the sanitation of tools. I have a real issue with tools that don’t come out of sanitation packet. I don’t even think she cleaned them before putting them back into the sterilizer. Will not go back.

Wouldn’t recommend this place. I ended up here accidentally thinking that I was going to yoyo spa. It was my first mani pedi so I didn’t know what to expect, and I didn’t have high expectations.
The lady that did my nails was nice at the start but rushed everything. I asked her to redo my toenails and make them less square. She agreed but never did it. After rushing me to the dryers she insisted on a 20% tip. I am not used to tipping for services like this (I’m from Amsterdam) so I was surprised that she asked a tip to begin with. I gave her about 15% because I was not that happy with the service. She got very angry and I actually had to turn around to make her leave me alone. My nails look ok but not worth the money (57 USD including tip). They are too short, too square and the edges are sloppy.

Ok, so if you are in the neighborhood and think! OMG what a good deal. Stop. Turn around. Run.
You are sure to find some, any salon within a couple block who will not uglify your nails so terribly. There’s nothing worse than being on the lookout for a deal, spotting one, and then having to end up paying double.
Basically, it was a joke of a pedicure. I had weather-​beaten feet after a summer in the sun and (disclaimer: FYI) I really should have been offered that chemical callus removing stuff. Sorry, I don’t want to go into details, but there was not much work done thereof; next chapter: nails. I had my nails painted and as they were drying they were just awful and lumpy, the first coat showing through the top. I had to show her and ask her to please redo them. (I wouldn’t dream of doing that normally, but I just couldn’t leave like that). She begrudgingly painted another coat, and it looked a bit better, but still one of if not THE worst mani pedi I’ve ever gotten. I walked out feeling so incredibly frustrated. I should have gone to someplace i know– like Minu’s a few blocks, well ok 15−20mn walk away but still would have been worth it. It would have cost an extra $ 3 or something minimal like that.
Point of the story. Stay away. Stay far, far away.

This place was amazing. I didnt get the girl name but i know i will be going back to her… Had to be back at work in an hour and she did my toes and nails! yayyy

I came here five or six times previously and went again yesterday. Yesterday’s experience was the worst of them all and I will never be coming back here. I asked for a French Mani and Pedi, the receptionist said it’s $ 8 extra which I can understand. The lady doing my mani-​pedi, I believe her name was Sandy, was not only slow but she left my skin all pruny looking. AND she had the audacity to ask for 20% tip. Later in the day, the skin on the heel of my foot tore and I went home with very dirty nasty feet. Never again will I come here, time to find a new spot.

I am not sure why this place has bad reviews, as I have been coming here for over a year and think it is one of the best nail salons in NYC. It is very spacious and extremely clean! The staff is always super friendly and there is usually never a wait (due to the large space and many nail technicians). The prices can’t be best-​$ 20 for a mani and pedi! The quality of service is superb. They also have great package offers, and offer a variety of services including facials, massage and other spa favorites. I definitely recommend this place!

This place can be good at times. The service is inconsistent. The nail techs are often impatient. But for the price it’s not bad. And there’s never a wait since it is a big place.

I wish there was a negative one star option. Got a mani/​pedi that lasted less than a weekend. The French tips looked terrible to the point I didn’t want to pay. I noticed I was charged twice for the service. When I went to get my money back she showed me two signed copies of two different credit card receipts. One was not my signature. When I tried to explain that someone signed my name and that was illegal she didn’t want to call the credit card company for a refund. Don’t waste your time or money!

Unilocal 365 CHALLENGE — 2014: ²⁶⁄₃₆₅
I was sadly disappointed by this place.
I walked in excited to be able to finally squeeze in a gel mani and pedi.
I walked out annoyed that my mani girl was very rude and insisting on a 20% tip when I clearly did not like her service to give her that amount.
I look at my hands and still see dry cuticles on the edges.
No, I was more than disappointed with service and quality they offered all the way around.

I effing love this place I don’t know where all the bad reviews are coming from the 20min massage during the pedicure is amazing!!!
Will post pictures when I’m done but seriously they are the nicest and always have a great color selection. My advice is to go during lunch in the afternoon early evening you will definitely have to wait anywhere from 5−45min

Garbage! Total Garbage!
I too first went to Yo Yo Spa, and was told I had to wait over 30 minutes, but I knew I was in a time crunch, so I came across the street to here — and it was fairly dead for 4:30PM on a Friday. That alone should have told me something, but I wanted to get my nails done before I met my fiancée for dinner, so I decided to give it a try.
There’s alot of colors to choose from, and the place seemed clean enough, but you could clearly tell that there were wayyyy more people working there than the licences on the wall; a whopping total of six.
So, I got Katty, and I told her I wanted to special for mani/​pedi for $ 20, and she ushered me to the massage pedicure chair, and got to work. The pedicure itself was nothing that I couldn’t get from the Brooklyn nail salon right around the corner from me, but I know you get what you pay for. My toes weren’t the issue — it was the manicure.
:fly buzzing around as she started to work:
SLAP
She God-​damn killed the bug on my arm!!! ON MY ARMMMMMMMMM!!! Then!!! She laughed about it, and said «Sorry!» Are you absolutely kidding me?! So, now I have bug guts on my arm, and I’m trying to focus on my manicure.
Katty obviously had no idea what she was doing, and I made her go back several times to actually CUT my cuticles. THEN for the clear coat, she globbed it on my ring finger so much, that it was caking in the corner of my cuticle; it looked like my finger melted. I told her this was NOT okay, and to do it over.
WAIT FOR YO YO SPA!!! SOMEONE CLOSE THIS SWEATSHOP!

DONT EVER GO HERE.
Take your $ 20 and go across the street to YoYo Spa.
I asked the manicurist to cut my nails and she shook her head disapprovingly. Excuse me for not wanting vampire nails. Besides that, cuticles weren’t cut properly and nail beds weren’t buffed. Then polish was applied unevenly. My nails look TERRIBLE and it already chipped after an hour.
I’m sorry I strayed from you, YoYo Spa. I have learned my lesson!

I have been going here for over 4 years, but no more. I was treated very rudely last time and after speaking with management, they didn’t care at all.
I go monthly for the mani/​pedi. Some of the workers are fantastic, but others treat you like a treadmill, rushing you out even when the place is empty and not near closing time. They usually try to upsell a leg massage with the pedi and I get it ½ the time, but there was no offer this time. I asked for a leg massage and she said no. I asked why and she said that she couldn’t do a good massage! I’ve never seen a place turn down money.
I have difficult time getting my socks back on and in the 4 years, I’ve always politely asked them to assist me, but this time she flatly refused? I was shocked. I asked why and she said that she doesn’t do that, so she sat there as I struggled and embarrassed myself in front of the other clients for a few minutes. I decided then that I would not tip.
As I was paying and speaking with the manager, I told her that I had a bad experience this time. No comment. I said, ‘don’t you want to know what happened’? No comment. I said, ‘don’t you want to apologize’? No comment. I asked, why. She said there was never a complaint against that operator before. I said I’ve been coming here 4 years and I’ve never complained. She said that she knew that I was a long time customer, but still refused to hear how I was treated and refused to apologize. They don’t understand customer service there. I tried to explain to her that if she didn’t make it right, I would take my business across the street (where the service is much better actually) AND I would tell my friends/​co-​workers NOT to come to Spring Sun. No comment. Please note, that I never raised my voice, nor cursed. It is appalling that they treat long time customers this way. Maybe I had bad service once and maybe the operator was having a bad day, but to be treated with indifference from the management is outrageous.

This place was not impressive, but then again, for the price of a pedicure, it’s pretty standard. I feel like the woman skipped a few steps of the pedicure, but she did give me an extra 5 minutes of foot massage. Does that even it out? I was the last person here and had been letting my toes dry for 20 minutes but they weren’t quite ready so the owner/​manager gave me a pair of sandals to keep. They didn’t fit well and it was an awkward walk to the train but I really appreciated the gesture.

Unfortunately, I can’t say I recommend this place. I stopped in as I was in the neighbourhood, needed a pedi, saw their new premises were shiny and clean, and was attracted by the $ 16 pricetag. More fool me… Guess I got what I paid for. I’ve never had a more perfunctory pedi in my life. It was basically a $ 20 polish change.
I sat for about 15 minutes waiting, without even any water to soak my feet in. When my pedicurist finally showed up, she turned on the tap and dipped my feet into the water for about 3 seconds before running a pumice stone over my soles maybe for 5 seconds. No chance for a soak and scrub to soften or remove any dead skin. No lotion or body scrub on the calves or feet either.
Most disappointingly, my nails were NOT cleaned or smoothed before polish application began, just a little cuticle oil applied. I’ve NEVER had a pedi where they didn’t clean out the skin under and around the nails — the last one I got (in Houston, unfortunately) was super thorough about that. That’s what I pay for in a pedi, to have my feet cleaned. At least the polish was applied neatly enough (it smudged, but they touched it up), but if this had been advertised as a $ 20 polish change, I would not have signed up for it.
The search for a good nail place in Chelsea continues…

I walked in here during my lunch hour and it was empty. So how is it that I needed at least 4 different people tending to my manicure during this time? Each of the women were rude, and on their phones half the time, and not paying attention to what they were doing. They kept getting up and switching people, even though no one was there. What is up with that?!
Then, after all the cuticle cutting was done, the polishing part was terrible. I used to do manicures for people once upon a time, so maybe I might be a bit harsh. But you’re supposed to cover the entire nail with the polish, no? And just because the top coat is clear DOESN’T mean that it gets haphazardly glopped on only half the nail. I’m never coming back here, and I’ve just been reminded of why I always opt to do my own manicures.

This is a standard place to do your nails. They do a good job, it’s clean, no frills, and they try hard to fix miserable feet like my own.
Is it the best pedicure I have ever had? No. Would I come back in if I was passing by? Yes, most definitely. They get the job done to the market standard.

Came here during lunch, was taken care of right away. Very good customer service!
Was out of there in half an hour and paid $ 20 for a mani pedi. 4 days later my mani pedi is still intact!
very pleased!

I’m not sure why so many Unilocalers give this place less than 3 stars. For $ 21, they offer a decent manicure and pedicure.
Saturday, I went for a mani/​pedi with my best friend. The manicurists were friendly, patient, and helpful. Plus my mani and pedi still look great almost a week later! Check out the picture.
Normally I do my own mani/​pedi. However, the ladies at Spring Sun do a good job.
When I want ambience and a $$$ place, I’ll look elsewhere.