SoHo Trees

Bought a tree from their Greenwich/​Chambers St location. We went the day after Thanksgiving and paid $ 160 for a 5 – 6 foot tall tree. Haven’t really bought many trees before so it wasn’t until I walked by Whole Foods a few days later and saw similar trees selling for $ 60 that I realized I’d been had. Oh well, live and learn right?
I would usually just suck it up and move on if it wasn’t for the fact that the tree was pretty much dead on arrival. DEAD DEAD DEAD. Within a few days, the needles were shedding like they were injected with chemo and the branches were drooping like they were taking a really deep nap. The only thing keeping this thing up was rigor mortis. The water in the stand was still pretty much full when we finally threw the tree out last week because, obviously, dead trees don’t need any water.
So the moral of the story is — only buy a tree from Soho Trees if you want to save water.

whatever you do do not buy your tree on the phone from this company. they charged me 414 $ to deliver me a 5 foot tree and 10 strings of lights. i ordered a 6 – 7 foot tree. i ordered the tree about a week ago and it is already dead. do not buy from this place. i don’t know what i was thinking. they sell the same size type tree on my corner for $ 100 which includes delivery. I was expecting a beautiful 7 foot tree but instead i have a 5 foot tree that is almost dead. i thought by spending a little more money i would have a beautiful tree that last. it was a huge waste of money. never again.

The most condescending, insulting Christmas tree salesman imaginable. Don’t buy from them — there are plenty of other places where the trees are reasonably priced and the sales people are polite.

absolutely do not buy a tree from here. TOTAL BAIT AND SWITCH.
I went by the Greenwich St stand in Tribeca today and picked out a tree and was quote $ 265 for tree, stand and delivery and that it would be delivered within an hour. Three hours later I called and there was a big scramble of confusion of the tree and my order delivery. 2 hours go by and the tree finally shows up and two guys put it up in the stand and told me it was $ 445! I explained that I had been quoted the other price and that this was ridiculous and they told me whoever the guy was that quoted me the original price was ‘the night guy and didn’t know’ and that this was a $ 445 tree…
So the alternative would be for them to take the tree down and return it to the stand and for them to find me a tree at the original price I was quoted and to return and install it. considering I’d already been waiting for this tree for 5 hours and that I had to leave the apt and figured it would take at least 2 – 4 more hours to return this tree and have the new (correct) one brought in… I paid this ridiculous amount of money to have the guys leave.
Yes, I am an IDIOT. My only recourse is to suggest that you
DO NOT BUY A TREE FROM THIS COMPANY.

Ordered the tree for our company. Asked for a receipt over the phone when I ordered for delivery, asked for the receipt when they didn’t bring one upon delivery, asked again for a receipt over the phone. After no receipt, emailed them and called another 3 times. NO RECEIPT. We have to have receipts when using our company card. Do not order from these guys if you are a company and need a receipt for expense coding.

Bought my tree three weeks ago through Soho Tree’s web site. It was incredible easy to buy and they had the option to deliver the very next day with several time windows for delivery. The tree was delivered on time, it was set up where I wanted it, the delivery person was professional, and cleaned up before leaving. The tree was in great shape and still looks great. For the level of service, I think the price is just right. Easiest, most convenient Christmas tree shopping I’ve ever had!

They are a little bit expensive, but the service is GREAT.
They are super fast, flexible and kind… And the tree is good: regular shape and run well. So, 5 stars

I highly recommend this place. My tree unfortunately kicked the bucket before Christmas and they QUICKLY rectified the situation. Thank you Soho Trees! See you next year!

This would fall into the BUYER BEWARE category. I selected a tree based on height. It was in its net and the guys discouraged me from opening it because they assured me their trees are always beautiful and it was raining and would get more wet. I decided to trust them and paid almost three times as much as I have ever paid for a tree in NYC. I was shell-​shocked but slightly desperate so I went with it. The tree was delivered to my apt in a brownstone. The guys walked it up the stairs (not easy) and put it in my stand. They took the net off and told me to give it two hours for the branches to relax. I gave them a generous tip and thought all was well.
In the end, the branches literally NEVER did relax. The tree was dry and began shedding needles at once. There as an enormous hole on one side of the tree where all the branches were literally broken off. I later saw that the delivery guys had trashed my lobby, chipped one of our marble entry stairs with their hand truck and left needles everywhere and somehow managed to get our entry doors soaking wet with muddy water.
The tree — with all its ornaments fell over on Christmas night. It was lopsided due to the big hole and never drank any water. This was a very bad experience all the way around. Avoid this place. They are over-​priced, have no regard for personal property and the tree I got had been cut and wrapped for weeks. I am much too embarrassed to ever admit how much this experience cost.

I’m wandering around NYC enjoying the winter feel of the big apple and I come across this little spot where it feels like Santa himself dropped a little bit of the North Pole Christmas heaven here… the place is filled with Christmas trees from 3 feet to 10 feet tall. There’s fake snow to get everyone into the Christmas spirit… they also have some of these trees completely decorated with tinsel, wreaths, gingerbread men ornaments to give you the full effect of what you can do with your tree! A real great sale grabber! The salesmen are a little aggressive and are very convincing! I guess rent here must be pretty high because it seems like they have been programmed not to allow anyone to leave without purchasing a tree! Their prices are also very very high compared to what you can get a tree outside of Manhattan I suppose… prices ranged from $ 100-​$ 300 depending on the height of the tree and what else you want to add on… I think it’s a convenient service to celebrate Christmas in NYC if you don’t want to lug a tree on the subway or order online… Happy Holidays!

I had applied for a job with this company a couple of years ago.
The idea came up again, then I just could not stomach another seminar of BS about trees in Brooklyn. (Not to be confused with, «A Tree Grows In Brooklyn»)
They had some guy in a farmer hat, as their spokesman.
He was bragging about his criminal history and obvious substance abuse.
He stated these jobs were created for them, as he glared at me.
He stated as law, «NO woman shall work the night shift!»
That was it for me. With no prior criminal back ground or substance abuse
(No Mommy issues here).
I realized, my credentials were not up to par, and will never be.

I don’t review much, but jeebus, these trees are EXPENSIVE.
200 for an 8 foot tree… which I ended up paying 25 dollars for at a stand two blocks east (I visited the DeWitt/​Clinton Park Location).
Their trees are nice, and they’re willing to let you look at it open, then rebundle. But is that worth almost 800% more?
Additionally the sales guy wouldn’t let us leave. He kept telling us what a great deal it was for a tree in NYC, and then assumed it was our first Christmas here (It’s not) saying «Once you’ve been here for a few years you’ll see that this is a steal».
Yes sir, it’s you stealing my money.
Honestly save your time and check out a stand on the corner, and avoid SoHo trees.

I agree with the other one star ratings, but if you’re good at bartering and love the experience of dealing with lunacy, it’s well worth your time. I would have walked away and headed over to the little stand in front of the soccer field on Hudson but I had already purchased the stupid Google deal for $ 20 for $ 40 on a tree. Therefore it was time to buck up to the challenge and make sure my $ 20 for $ 40 didn’t turn into a $ 100 purchase.
**tip #1 If you have the google deal, or today’s new living social deal, don’t tell them anything about the coupon until it’s time to pay. In order to run with the carnies, you have to play like a carny (I learned this after losing $ 100 while trying to win an ipad from the damned carnies at San Gennaro last year).
The place takes advantage of a Carny-​like scheme where the sales people tell you the price of a tree and then the man in the RV belittles the sales person (who is likely to be the sweetest and nicest guy you’ve ever met), claiming that he is new and doesn’t know anything about trees. This is supposed to make you feel bad for the little guy who by now you don’t want to see get fired, so Mr RV tells you he realizes that you were told «price A,» but the tree is worth a wildly overpriced «price B.» However, fear not, we’re going to get it closer to the quoted price with «price C.» Price C is likely to be a little bit over the quoted price $ 10-​$ 15 dollars more, you can fight that price and try to get it down, or you can call this man out for being a jerk to his customers and destroying the Christmas cheer of buying a tree. Explain that there’s nothing more you’d love to do than buy a tree from [sweet and nice salesman] but not Mr RV.
Now you’ve flipped the script on Mr RV. You’re supposed to be the one feeling bad at this point in time, and Mr RV is getting a little taste of his own medicine. At this point he still doesn’t know about the coupon, so he’s still not too worried because he thinks you’re willing to buy a 5 foot tree for $ 60. «Alright alright, I don’t want you to think I’m a mean guy, it’s just been crazy around here. I’d give you the tree for free if it would change your mind about me…» Now, I should have gone down the path of free, but we were finally getting somewhere with Mr RV and I didn’t want to completely blow it. «I’ll honor the original $ 59 price.»
Now you slowly approach the window and say «I have this,» while presenting Mr RV with your google deal or living social coupon. At this point in time you will see complete controlled anger, mixed with shame, sprinkled with a little countenance for getting away with such a stunt.
**tip #2 please remember to tip the sweet guy who helped you find a tree. It’s likely that Mr RV isn’t paying a wage and these guys are working for tips only, and they really are a nice bunch of guys who are stuck being belittled by Mr RV for 12 hours a day.

WoW!!!
Lets just say that ill stick to buying trees in Brooklyn.
Unless you are Donald freakin Trump or just plane über rich, I suggest getting your tree some place else. These trees are apparently made out of lucky charms marshmallows (sinfully good and you know it) or gold. I couldn’t believe my ears when I was told that a 3 foot Frasier fir is $ 90 to $ 110, but what really smacked me in the face was hearing that what looked like a 2 foot noble fir is $ 60.
Word of advise… STAY AWAY!!!

The sticker price on these trees might indicate that this business caters to the city’s’ deeper pockets, however money doesn’t buy class. And this company needs a lesson in etiquette or maybe just a stiff glass of good old fashioned christmas cheer.
We had our eye on a tree and since we did not need delivery and installation we suggested a lower price than the steep $ 180 price tag on a lovely douglas fir. when we were told we needed to speak to the lot manager (a barely post-​adolescent thimble of a young man communicating down to us via the window of his headquarters/​van), not only did he raise the asking price to $ 200, but he publicly berated and humiliated his employee in front of my husband and I, threatening to dock his wages for attempting to independently negotiate a deal on a tree we had taken a liking to.
1. Contrary to what I was told by the boy in the truck, this is new york and everything is negotiable.
2. Treating employees so poorly in front of potential customers does not win new customers
3. There are hundreds of places in the city to find a great tree, this guy managed to suck the holiday cheer out of a typically non-​confrontational holiday experience.
Bottom line: the trees are pretty, they smell nice — but the service is so pitiful that my husband and I took a pass on the «deal» and hightailed it to the next guy’s lot where we got less attitude, a much bigger tree, a stand and a wreath all for less than the asking price at soho trees.