Silk Day Spa

Been sending the mrs here for special occasions for a few years. She loves the place, so I went with her recently and had a very nice experience. Treatment rooms and staff were great. The environment is very swank for the neighborhood and the price point. Quality robes and sandals, super clean and spacious locker room, showers, steam, etc. The waiting room is tranquil and stocked with snacks and refreshments. The facial/​massage was awesome. Very attentive and complete.
I don’t know if the after hours deal is forever, but for now it is buy one service get one service half off for appointments after 9PM. At 9PM we had the place to ourselves. Will be back.

When you get an experienced therapist, this spa is wonderful. Be sure to ask for one! I’ve been surprised with inexperienced therapists, which won’t happen again.

Writing this as I walk out of this spa, truly disappointed in the quality of body scrub I got! Maybe I’m different from a lot of people based on the raving reviews here but I’ve come to expect highly of any treatment on my body and this was not cheap! $ 160 isn’t cheap for minutes of being rubbed around gently after you explained that you need dry skin scraped off your body! I could still see the dry spots, the water in the room was scabbing hot– not her fault, she actually move me to another bathroom, the lady who did it– a really sweet person and I enjoyed my conversation with her– missed spots that I I guess in my ignorance thought she’d come back to and I didn’t need to tell her! Truly truly disappointed! I talked to one of the front desk guy who said he was one of the managers and he offered an apology saying he’d forward my complaint to the owner and they would call me! He didn’t ask for my name or anything which clearly indicates to me that nothing will be done! I want to sob from anger because I hate to pay for bad service especially if my body is involved! I don’t like to complain and only write reviews when it totally warrants and this experience does warrant one! Save your money and try another place and hopefully you’ll get value for money!

I came to Silk Day Spa on Feb 13 with my hubby for a 60 min couples massage at 10:45 in the morning. This place is so nice. Clean, nice relaxing atmosphere and friendly staff. They had infused water in the waiting area. We filled out an intake form and was asked what kind of music we wanted to listen to during our session, if we wanted the therapists to talk to us during the session robe and slipper size and focus areas. After a short wait, we headed to the locker room which is stocked with hand towels, mouth wash, deodorant, razors and such. Then we changed into our robes and slippers. We waited in a dark comfy quiet area and sipped on water and after a few mins, we were called by our therapists ALBERT and CANDY. The treatment room was just a white room with no decorations or anything but I didn’t care. I knew what I came for. Albert was my therapist and I received a very nice deep tissue massage from him. He focused in all the right tight areas and I felt amazing after. My husband loved Candy’s massage also. When we came out of the rooms, our therapists were waiting with a glass of water. So sad it was over but we will definitely be back. Thank you for a wonderful experience Silk!

Went for a couples massage with my boyfriend Saturday2/​13/​16 and we both enjoyed our massages. The therapists did an amazing massage on us. Exactly what we needed! The spa was very clean. The staff was very polite and just wonderful. They had complimentary strawberries to dip in chocolate, Snacks and refreshments. Which was very nice. I can not complain as I have not had such an amazing experience at a spa in a very long time. To add the cherry we received $ 50 off our next treatment! I’m really happy and satisfied. Definitely will be back and recommend:)

I came here specifically for their Korean body scrub — just the scrub which was around $ 150 or so. Diane was thorough with the scrubbing and my skin felt so clean and refreshed afterwards! She is also a great masseuse. She gave me a massage after the scrub and made sure she wasn’t pressing too hard.
It’s really dark inside — like the locker rooms and waiting area. They also had small snacks and water for you as you wait; they ask you about your music preferences, skin allergies, which body part you would like to focus on; and they ask for your foot size for the slippers! Very nice touches.
In all, the body scrub is expensive for me but the service and atmosphere is worth the treat :)

Nice, relaxing, tranquil spa. This was my 2^nd time at Silk Day Spa. I did the hydrotherapy (jacuzzi) each time. It’s in a nice, peaceful room. There’s 2 lounge chairs and a rain shower to rinse off. The 1^st time I had a lot of bubbles in the jacuzzi, this time it was essential oil. The only thing that bugged me this time with it, is they added a light that changes color and when it goes off, that’s your cue that time’s up. One of the colors kept looking like it was turning off, so a few times in the corner of my eye I thought ‘thats it already?’. Kind of took away from the relaxing vibe. I would prefer a light that goes on when time is up.
Last time I got a swedish massage and this time a hot stone. Both were very good.
They have a steam room, no sauna. The showers look nice, although I didn’t use them. A little odd that they have glass doors that you can see through, though. I’ll be back, mostly for the jacuzzi.

This place is on my block and I’ve been looking forward to going for a spa day, given all of the great reviews.
Needed a quick brazilian today, so I stopped in for one. Where should I start?
1.) Price for a Brazilian (which, by definition, means «everything off») is «$ 65 and up.» I understand if the «and up» is reserved for super hairy situations, but here it’s used to qualify your wax as a true brazilian… they add $ 10 for «the bottom» and «the back.»
2.) My practictioner was clearly not comfortable doing brazilians. Not only did she keep repeating «too long, too long» (referring to my hair), she almost cut me once with scissors. When I told her to please stop using scissors (because she was obviously unsteady with them and cutting way too close), she said «don’t worry» and proceeded to almost cut me again. Think about that — it’s traumatizing.
3.) She was overwhelmed with the prospect of a brazilian wax and did the tiniest sections — OVER AND OVER AND OVER. At some point I told her she could stop if she was having trouble and that would be OK. I just wanted the experience to be over.
4.) Finally, after about 20 minutes, she said «if you’re uncomfortable I can leave [and get someone else.]» I said I’m not uncomfortable, but if she was having trouble and someone else could do it more easily, then that would be fine. So of course she left, and the next woman was much better. All in all, the whole process took more than 40 minutes. I have been getting brazilian waxes for more than 10 years, and it usually takes less than 20 minutes and is NOT a process.
5.) When I was done, the girl at the desk downstairs told me to go upstairs to check out (without asking how my service was). I went upstairs, and once again was not asked how my service was. I shared my thoughts anyways.
I have never complained so blatantly about a service, and I have never written a Unilocal review. I am simply outraged by this experience.

This place is my go to for massages. Andrea is the best! I walk out feeling rejuvenated every time. Definitely go to Andrea the next time you need a massage.

Silk Day Spa was the location selected for a bachelorette spa day. The ambiance is nice, and calming but once I got to my locker to get my robe and slippers, we noticed that the robes smelled like BO. That was really unpleasant since we had to wear them while waiting for our services.
Prior to selecting my service, I was asked what type of music I wanted streamed into my room. I selected Classical. The first song was a good one — it was Beethoven’s Moonlight Sonata and it’s one of my faves. However it was on repeat. After the fourth time listening to it, I requested changing the station. My sister also requested Classical music but didn’t say anything about the song on repeat and said it played 8 times before it finally went to another song. LOL. That would have made me crazy.
I had a very good sports massage and enjoyed that experience, but for the $ 130 price at only 50min, I have had better.

I still dream about my visit to Silk. It was the most amazing massage experience to date and I have been to a few spas around NYC, but WOW. I felt like I was on cloud 9 when I left. I felt the tension leaving my body through my massage. I love that they allow you to pick the music that will be played in your room and they really listen to what you tell them is bothering you. They also ask what size shoes you need which is a nice touch.
The facility itself is gorgeous and serene, I truly felt like a princess and a new woman when I left.

Recently also tried their sports massage (after a strenuous day of working out) and it was amazing. Lotion amount was perfect, effleurage technique was on point, and the masseuse listened to all of my needs (I forget his name — he was such a polite and considerate guy though!). Plus, I was very pleased with the service I got — I went a bit earlier in the day than I normally have gone, so they seemed to be more on top of their service.

Top spa I’ve been to– I have been to several spas in the city and by far Silk is the best. It’s very clean, good ambience, professional staff and I always feel great after a massage.

Haven’t had any of their services, but I did purchase a gift card from this spa and felt like it was worth a write up. The process was incredibly easy, and everyone I dealt with was professional and helpful.

Apparently this place has no problem taking your money and offering a voucher for future services if you spend enough, but no interest in providing decent customer service after the fact. I stopped in to speak with a manager about extending my voucher’s expiry date, fully aware it was past the date, and the young girl with an accent in front continued to tell me it was past expiration. I was fully aware of that. Hence why I wanted to speak to a manager. When a manager called up to the desk from downstairs, the girl decided the manager no longer needed to speak to me. So I asked that a manager call me and I left my name and number. No response. No call. The young girl must have made the executive decision I didn’t deserve a return call. That’s cool. I’ll bring my business elsewhere and recommend you do the same. Not worth it.

I’ve been going to Silk for about 5 years, 3 – 4 times per year for the 1-​hour Eastern Indulgence body scrub and massage. It’s an intense, rigorous (they scrub hard) treatment that takes off the dead skin in sheets, followed by a soothing, relaxing wet massage. It’s not for the faint of heart, but it’s the best scrub I’ve experienced in any spa — and I’ve tried several. They also have a 90-​minute version but the one-​hour is plenty.
I have also tried their other services including facials and waxing and they were average.
The facility is very nice and clean. The first time you go they set up a profile so you always get the right size slippers and the kind of music you like.

i MUST RECOMMEND Andrea the masseuse at Silk! From the moment she laid her hands on me, i was relaxed, happy, and stress-​free. She respected my preference to not be spoken to during the massage, worked her professional magic, and thereby provided an unforgettably great experience. The next time i return, i will ask for her specifically!
i’ve gone to Silk twice, and it’s been glorious each time. The customer service is top notch and the massages i’ve received each time left me nimble, de-​knotted, and relaxed to the point of sleepy euphoria. The entire spa is clean, quiet, and is a tranquil oasis in an otherwise bustling city.
the ONLY reason for not giving 5 stars is because of input from my Mum who isn’t on Unilocal.She’s gone to Silk 4 times and while she loves the atmosphere and customer service, her massages haven’t been consistently great. She’s a deep tissue fan and had 2 massages that took her to paradise with expert kneading and getting rid of her muscle aches and knots. The other 2 times the masseuse was way too gentle despite Mum’s repeated requests to apply more pressure.
During her most recent visit, the experience was marred by the masseuse’s lack of pressurized massage, and lack of professionalism. The masseuse’s stomach was growling and while she apologized, she went on to explain that she hadn’t eaten all day which led to further comments about her life in general. Because my Mum is polite and caring, she listened attentively, but was consequently robbed of a blissful experience. In her customer profile, Mum clearly let it be known that she prefers for a masseuse not to talk to her at all except to ask about problem areas. Because the young lady seemed to have a few personal concerns, my Mum’s not the type to tell someone to «shut up», even in the nicest way. A true professional would have read my Mum’s customer profile and acted accordingly. If her stomach had been acting up, it would have been better to apologize profusely, but then leave it at that and focus on providing a great service.
In the end, the manager at Silk treated us really well on this most recent visit, so we’ll continue to patronize this lovely establishment. It’s my hope that we both receive 5-​star treatment next time.

Had a girls spa day. This place was authentic from the moment we arrived to the moment we left. We brought a bottle of wine and they were ready with the right glasses. The first time questionnaire was fantastic. We were asked everything from what size robe we wear to what kind of music you’d like to hear & at what sound level. The locker room was fully stocked with razors, body lotion, hair spray, & much more. The quiet room is soothing, with plenty of snacks, & fresh fruit/​veg water. Finally all the different people who performed the services were not only professional but absolutely effective.
I would return to Silk Day Spa in a heartbeat

Guhhhh you know what sucks. When you go pay for a massage and it’s pretty much the same as a friend doing it. I’ve gotten lots of massages, this place doesn’t give good ones. I actually feel pain in areas, and have to go to my physical therapist

Every holiday, I pray for gift certificates to Silk Day Spa. Last year, I was gifted with a generous gift card and have gone twice – once for a massage, once for a facial – both experiences were wonderful. My massage was with Carol (I think?); I got the Swedish massage and it was so relaxing. I love that they ask you at the front desk for the specifications you want for your treatment, including the type of music you want and even if you want your masseuse to talk to you or not, haha! I actually really appreciate that because I often feel awkward about chit-​chat during a massage; this way, I’m allowed to sit back, relax, and be silent without feeling self-​conscious.
My facial was really nice too; over the phone, they booked me for the basic facial and said my esthetician would make recommendations as to the specific type of facial I would need. She felt I would be good with the basic however, which worked for me and my budget. The facial included extractions which were basically painless (big plus!) and the products they used felt amazing. This was a good facial and a nice experience – the esthetician was very nice and thorough.
I do feel Silk is best for massages, especially because of how relaxing the whole setting and vibe of the place is. Well worth the money!