Sid’s Bike Shop

Great staff! Knowledgable and helpful. No arrogant attitudes like I’ve gotten elsewhere. They even opened up a new package to give me a rubber holding for a Cateye wireless bike computer sensor. Always very willing to help me with easy tasks such as changing tires and putting on new handlebar tape :)
My go-​to bike shop!

This shop has permanently closed. I was there on Dec. 28, a Saturday afternoon, and everything in the shop had been removed, there was a sign saying «We are Closed» on the door, and the window gate was down.

best consistent bike shop. the bike mechanics are awesome! i have a custom single speed that the guys always take amazing care of! THANK YOU :))))

This is my neighborhood shop, so as default i keep coming back.
But goodness, what is going on with customer service?
The rookie employees are the ones who offer any, and if it weren’t for them this place would get no stars.
— The seasoned employees act as though they’re to good to answer questions.
— Your immediately characterized walking into this shop, with money or not.
— The crazy is that even after your showing signs of making a purchase they lack the decency of politeness.
On this particular visit i was brought over to the cashier to finalize my purchase, he struggled to acknowledge me, and had me wait… for about 10 minutes (with no customers around) while on the phone.
Not until another cashier, ringing up someone else, charged my items did i receive any assistance.
Not the first time in this place, and not the first time I was met with complete rudeness.
This place never fails to disappoint me. This is my EmergencyGoToDefaultThere Is NoOtherChoiceCloseBy place to go to.
And to think that I was considering Purchasing a 1800 $ Bicycle this time around.
Time doesn’t make this place better.

After watching Tour de France for three weeks straight, I caught the riding bug and felt like I could tackle the French Alps and the Pyrenees (Ok not really) Needless to say I was in the market for a new road bike.
After weeks of researching I narrowed my bike search down to a Cannondale Supersix 105 versus Caad10 Ultegra, lots of deals going on for this brand in NYC right now. I called Sids Bikes not knowing what to expect and was greeted by an awesome sales rep and bike tech Delissa. Delissa was very professional, knew the products, very patient… took the time to make sure they had the inventory and setup a test ride for me. She mentioned that the Caad10 was in a box and needed to be put together and wasn’t sure if they would have it by end of day for the test ride. At this point I was so stoked just knowing they had both bikes in inventory that day. None of the LBS in my area had the bikes my size. Three stars for Sids just for that alone.
Here is when the day got even better… Sids delivered big time by having the Caad10 Ultegra setup AND delivered from another shop in time for my test ride. (Side note both bikes were totally Amazing!) My choice was quite clear and bought the Supersix, a cush carbon ride over the alloy Caad10.
Best part of the day… Sids gave me a fantastic deal on the bike and could not be happier. No fuss or pushiness. Transaction done, shake hands, done deal. I can’t wait to ride the bike.
Thank you Sid’s for an awesome bike. Thank you Delissa for top notch service. Highly recommended bike shop when purchasing a new bike.

The staff was so knowledgeable, helpful, and patient. I came in last month for their bike repair workshop and learned some tips and tricks on maintenance and flat tire fixing — in their words, «teach you the expert tips that give your bike the love and attention it deserves.»
It wasn’t my first time in their store, but I definitely walked away feeling much more confident on how to better operate and take care of my bike, and I can’t wait to ride it some more (now with a cute basket!) in the future.
As well, their communal bike pump is outside their store and can be used without charge (you just never know when you might need it). A true neighborhood gem!

Bought my Van Dessel singlespeed here, along with a Bianci city bike for my girlfriend. Great service, knowledgable staff, free air out front. Stop by, fill your tires, take a look around. Great folks!

The staff at Sid’s are very nice and informative. Very patient, especially when you’re trying to figure out what the best deal is for you. I’d really recommend Sids, both the 34^th street and the 19^th street shops.
Bought a pair of Bike Shorts here, they fit nicely and they even threw in a water bottle with it!

I had a flat tire in the neighborhood so I came in to have it fixed, although I had read Unilocal reviews of the high prices here. I was told the tire would be $ 35 so I said okay. When it came time to pay, it was $ 61 with the additional costs of the inter tube plus labor. I was expecting $ 35 plus tax. The staff seemed nice enough and knew what they were doing, but I felt that weren’t very clear with the pricing.
Looks like a wide selection of bikes and gear if you’re looking for that.

The staff at Sid’s is out of this world. In both locations, but especially the one on 34^th street. Awesome shout out’s to John and Delissa for being awesome over there. Seriously!
I’ve purchased five bikes from Sids — each time, everyone on that staff has been incredibly helpful and patient throughout each purchase.
Make sure you stop by and ask for John and Delissa!

I am reviewing Sid’s based solely on the services I received. I have never bought a bike here, but I must say that the service was impeccable.
One of the rarity about Sid’s is that it actually stocks bikes my size and I ride the smallest bikes. That’s why when I called them up to ask about it, and they told me they had everything I was looking for, I got super excited. You should have heard my voice: high pitched, and full of excitement, as if I was about to meet Justin Bieber or something (in reality, I’m not a Bieber fan, but you get my point).
When I walked into the shop, I was greeted by a salesperson named Dan. I told him what I was looking for, and it turns out that he was the guy who I was talking on the phone with earlier. Wow, I can’t believe he remembered! He totally remembered all the bikes I was asking about, and told me that I can test ride anything I wanted.
The first bike he let me test ride was a 44 cm Cannondale Synapse. This has got to be one of the only bike shops that sells these. Size 44 is hard to come by, so I’m quite impressed, especially for a Cannondale. I’m also impressed at how they tuned it up for me just for me to try out. I have never gone to a bike shop that has done this. After test riding the Cannondale, he pulled out the Specialized Ruby size 48 to let me test ride because I told him I didn’t know what size I was.
When I came back from test riding, I told him that I preferred the Specialized but I was unsure of the bike size. With the size 48, my back was hurting, so he told me to get on the bike so he can see how my posture was. When he couldn’t tell, he asked for another pair of eyes, Dave, and when he couldn’t tell, he told me to get onto the trainer. This is the first bike shop that has offered this type of service to me. People are lazy and many would want to avoid this if all possible, so I was quite taken aback that they were offering it to me.
Dan set the larger bike up on the trainer, and both Dan and Dave observed me while I pedaled. After pedaling for a bit, Dan switched the larger bike out of the trainer and put the smaller one in. After looking at me ride on the smaller bike, both of them told me with confidence that the smaller bike would suit me better. I was less outstretched, and my shoulders were properly aligned. Further, they showed me how I should be riding, and where my arms and elbows should be positioned and bent. Unfortunately, I did not look awesome on the bike, because of my flexibility issues, but they told me that the smaller bike was definitely my size.
Even after all this service that was provided to me, Dan was not pushy at all. He did not try to sell me a particular bike, even though he told me that he’s all about Specialized. Heck, he didn’t even try and force me to buy the 44 Specialized, even after confirming that it was my size, and that it was the comfiest fit. All he told me was to choose the bike that was the most comfortable to me. I really respect that. And he answered all of my questions and addressed all of my concerns.
I really would like to purchase a bike here, but prices are higher here, and hence the 4 stars and not 5. Shop around, and you’ll definitely know which places offer the best prices. I do like Sid’s however, because of the phenomenal treatment I’ve received. I guess I was really lucky to come across Dan. Like all bike shops, customer service can be a hit or a miss. You definitely want to find someone higher up on the management chain to help you out.
After coming to Sid’s, I have finally confirmed my size and can purchase the right bike with confidence. Thanks Sid’s for the awesome service!

I just left there and am INCREDIBLY frustrated. I called SIDS yesterday to inquire whether or not they had a specific bike available. The gentleman that I spoke with said they had a different version (more expensive) still upstairs in a box, but he would be more than happy to order the less expensive parts and build the version I was interested in. He also said he was willing to do this for $ 20 less than the advertised MSRP! GREAT! I told him I’d come in the next day.
This morning I drove an hour into the city, spent forever finding a parking spot, all to purchase the bike. That way the correct parts could be ordered and I get my bike. I arrived, found the gentleman that I spoke with yesterday. HE DENIED EVERYTHING. Said, I must have misunderstood. Said, he would have never agreed/​said any of that. There was NO misunderstanding. He may have not been preoccupied yesterday and not really paying attention on the phone, but I was very clear as to what I needed and he was very clear that they would be able to help me.
Not only did he deny all, he had an incredible attitude as well. I was ready to drop $ 800 on the bike. He was completely disinterested in helping me at all. No offer to help me find a substitute. Nothing. Complete A**HOLE!
In today’s economic climate, customer service should be a given. Going out of your way for a customer should be a given. Otherwise, why not just shop at
or some other faceless, and less expensive website.
Sir, you have insured the fact that I will not spend my money with you.

I visited your store on 34^th street yesterday. I went with intention of buying a bike. I left Knowing i would never go back. I have to say I had THE worst service experience ever. I was totally misinformed by 2 salesmen one worse then the other. First I was told that saddles aren’t sized. Bullshit. You know that is False info. Second Guy took over and distracted me with riding positions. Gave me No useful Info about bikes e.g. brakes, tires shifters, sizing. I am an adult women and i was treated like a child. Your staff is trained horribly. You lost another good customer. You see I know others that feel the same way. The numbers come out to $ 3 – 4,000. Big loss, eh!

I can’t stop raving about this place, as anyone who knows me will verify.
I’ve been a customer at Sid’s for over 8 years now, and have gone from knowing NOTHING about bikes to being an accomplished racer because of the shop guys.
The staff are geniuses; Delissa is amazingly approachable and can make the daunting gear choices easy, Brian knows every component out there and is an amazing fitter, Joe is an awesome wrench — I could go on and on about each one.
Sid’s is an amazing place and they value loyalty and respect — it really becomes a circular relationship — so what you give you get back in spades.
Main thing with any local bike shop — the more complex your shopping mission, the more time you will need, so consider calling ahead if you need to get a fit or need to talk about a wheelset — this way you can make sure that you have the time and they have the time. In other words, don’t wait til 15 mins before closing to purchase a $ 2,000 bike — give it the time it deserves, you deserve, and the staff deserves — you’ll thank me for it since these guys will make sure you get what you need and what you want!
I’ve been to just about every shop in Manhattan and can vouch that this is the best.

An update to my earlier review. My gear shifter was acting wonky after my visit the other day. I stopped in this morning and asked the same mechanic to take a look. He dropped what he was doing, put my bike on the rack, and had it fixed in minutes. No charge.
I repeat, as good as it gets!

Really disappointed in stopping here yesterday. Due to an impulse decision to purchase a bell, front and back lights that were much needed for my new bike. The sales people were all gathering around laughing and socializing and didn’t even offer to help me until I stepped up to the cash register. The guy who did help me (didn’t get his name) was really cold, and just pointed my friend outside to pump air in her tire. I asked him to show me some lights and he couldnt even give me a valid decision. I had to basically choose the second most expensive one just to feel less uncomfortable standing with him. When I asked if they could install it, he pointed at the guys in the back area, which were also standing around chit chatting. No smile whatsoever. I felt like I was bothering them more than helping them with a sale.
The only good factor was they were able to install everything in less than 10 minutes. I browsed the bikes and they were definitely all out of my price range.
I can’t believe I spent 70 dollars on all this, but I guess I learned my lesson.

Came in here after my brakes and gears were shot and my seat was stolen. My bike was definitely unridable and out of commission
BUT thanks to Sid’s everything was fixed, replaced, and repaired in less than 30 minutes for less than $ 100.
I was stunned and amazed and how quick and great the service is here. No way am I am taking my bike anywhere else in NYC.
Thank you 1000 times!!!

Meh, I’ve been to better bike shops.
One of the guys working in the shop was cool, but the rest had a little bit of attitude.
I came in here to get some new grips for my boo’s scooter, and one of the guys said they’d charge us to install them. For a job that takes less than 5 minutes, I don’t get the attitude nor the high price.
I’ve been to other shops where installation is included if you buy a part or accessory from them. I could have easily bought the grips cheaper online but I wanted to support the local community.
The grips we got cost 33% more than what we could have paid for from Amazon. With that mark-​up, I expect a little more service, especially if the bike mechanics aren’t busy anyway.

The staff at Sid’s are amazing — they know absolutely everything about cycling, are really friendly, and never try to upsell you. You’ll get exactly what you need for your skill level and aspirations, nothing more (expensive) and nothing less.
Thanks, Sid’s!

Every staff member that I have interacted with, had a horrible attitude and were unhelpful. Each time I went in there, they acted as if they were doing you a huge favor by listening to you. I bought a $ 2,500.00 bike from them and the service I received afterwords was THE WORST. This «shop» is not a real shop; it’s more of a Wannabe Supply House and their prices are a lot higher than the local competition. I will never go back to this place. Tread Bike Shop, in Inwood is100 times better in all aspects and worth the trip, even from downtown.
Worst Shop I’ve ever been to.