Shapiro Hardware Company

Bring your receipt or you’ll get turned away in an extremely rude manner. Went here for convenience, but will be going elsewhere for now on.

Good, no frills, neighborhood hardware store. The staff are friendly and they generally have whatever you need. Great place to have keys made.

Great little hardware store. They have a good selection and the staff is extremely helpful.

Great little store. Used to go to the one on Broome which is awful… surly staff and cheap Chinese-​made products.
This store has higher quality products, is clean, and the staff is nice.

Staff is courteous, helpful, and knowledgeable. Definitely ask questions – it can save you money and time. They had most of what I needed and the prices were OK for the neighborhood. I would definitely return for my hardware needs.

If you know exactly what you need, just start at the counter and ask first, unless you have a good 30 minutes to spend making sense of the packed walls and shelves of miscellaneous repair items. After a discussion about which wall anchor would be the best for my needs when supporting a hanging shelf, I’m confident that they’ve been doing this for a while and are passionate about serving their customers needs without being pushy or trying to give you things you don’t need. I also took delight in the fact that they were playing opera music in the store… a completely unexpected surprise. ;-)

This store is great. Had everything I needed, including metric sized European hex nuts (I needed one and they sold by the piece). Very helpful and nice folks.

This is a pricey ACE Hardware store. Period, end of story.
They have less of a selection of merchandise than they would if they had a larger retail area. Nearly all of their goods are sold blister-​packed and/​or carded. If you ask for something they do not carry, you will be met with blank stares.
My last two remaining favorite hardware stores in the area are:

Convenient location, corner of the Bleecker St. station. I was here to get 7 keys copied, one of them bent pretty badly. A man said «10 minutes,» he was done in 8, and I paid $ 2 per key. Tested them all and they worked fine, even the copy of the bent one. Some needed to be pulled out a hair before turning, but that’s common with copied keys, in my experience.
While waiting, I asked a second guy if they were on Unilocal (because I didn’t recall seeing it when I was searching) and the guy said they were, brought up their page on his computer screen, pointed to the bad ratings, and said they weren’t the best back then. That’s why I’m happy to have found this place, to give them another start. They openly admit to past mistakes and commit to change, rather than denying or hiding problems or getting indignant about Unilocal reviewers.
Er, some other reviewer complained about the price here. Um, okay, maybe they are a bit pricier than other hardware stores (or maybe they’re not, I wouldn’t know), but speaking for myself, I spend anywhere between $ 0 and $ 200 a *week* in drinks depending on social obligations and which friends I don’t want to offend that week. So in light of this, I don’t care if my keys, which I’m gonna use *all freakin’ year*, cost a quarter more to copy, or if a screw driver or hammer costs a few bucks more. You know how many hammers you’d have if you didn’t buy a latte every other day? Probably enough to open your own damned hammer business. Perspective.

great, old school hardware store in the middle of now upscale noho. they are not overly friendly, but will get you what you need right away. it seems women don’t get the same attention that men get, but i find that in a lot of small hardware stores. they have a good inventory and their prices are right. just go in knowing what you want…

DON’T GO THERE! This place has a horrible, rude and dismissive staff; Average and up prices; Mediocre minus quality of service. I came to duplicate two keys, the guy at the front was rude, and the one who actually duplicated the keys did a horrible job — the keys were not identical and the door wouldn’t open! After I realized that I came back to fix it — they wouldn’t redo it but tried to fix the wrong duplication, obviously unsuccessfully. I came back again to return the duplication and get a refund — and THEN I WAS AMAZED — I asked it very politely and explained why — however, the same rude guy (the one with an arab accent) told me that it’s against their policy, and dismissed my complaint. WTF? Those guys shall not have anyone’s business — they are CHEATERS!

I love them! They are very helpful always make me laugh! They go to great lengths to explain things to me (a skinny chick who insists on doing her own repairs). Athough they are a little more pricy, they are two blocks from home and that’s worth it to me!

I’ve used them for a couple of decades. Usually they’re friendly and helpful, so that one reviewer must have gotten a bad apple. However, their expertise varies greatly. Some of them don’t know much, some do. Prices are much higher than Home Depot and selection limited mostly to pre-​packaged items — can’t buy loose bolts, etc. A better hardware store north of there is the Ace at 130 4^th avenue.

This is only a standard hardware store, and the prices seem average and high. It may be handy if you know exactly what you need, but if you’re going to need any help at all I would avoid it. The person who helped me was rude and dismissive, and confidently sent me home with a piece that didn’t work after telling me that what I was looking for didn’t exist (incorrect). Then gave me a hard time when I came for a refund/​exchange. Too bad because the location is very handy for me!

This morning, after accidentally spilling primer in my bathtub, I called Shapiro for advice. The guy on the phone was very nice and told me it was going to be okay and to come in and get some paint thinner. When I got there, he gave me some to wash my hands off and then I bought a small bottle to clean up the bathtub mess. Both guys working were nice and helpful and let me use their bathroom. While their selection isn’t the biggest, it is right next to the subway and they definitely have a good amount of home improvement stuff, i.e. varnish, paintbrushes, etc.