Serge Normant at John Frieda

I’ve been here a few times for color. Once they got it totally right, and the other times so-​so, but still, I gave them a couple of second chances. I’d tried Fox & Jane and the color that I got there was so-​so, too. I guess I’m particular and it’s hard to get the right shade of blonde but that’s why I go to such an expensive salon. I figure they’ll get it right. Everyone is very nice, the salon is comfortable, you get a cup of tea or coffee. That’s all good. What’s weird – and I know that this is not particular to this one salon, but even with a $ 200. hair color appointment, you still have to dry your own hair. They move you from the sink to the chair, hand you a blow dryer, and then walk away. Aren’t you at all interested in how the color came out and/​or whether I like it? That’s it? Color’s in, your on your own? My hair is really short and doesn’t need styling so I can’t see spending an extra $ 30-​$ 40. for just a quick one-​two. But I kind of feel like an idiot standing there drying my own hair while checking out the color. Sort of dampens (no pun intended) the whole experience. What next? Will salons start charging extra for shampoo and conditioner? Scissor-​sharpening? I know it’s a time thing, but still, really – 15 more minutes, especially when there’s no other client waiting for you? It’s a nice enough salon. Maybe they could try and reverse the trend.

I just got my hair cut by Joseph Maine and my color done by Ashley Ferrett and I can’t recommend them enough! They are fantastic and I only trust them with my hair. Incredible! I get so many compliments on my hair daily and how natural it looks– best pair in the city!

Sean Gallagher is a hair god! Sean is the most talented, dedicated, personable and amazing colorist, hair stylist and overall human. I first went to him, desperate to fix a botched bayalage job I had gotten from another place — right before my wedding — not fun!) and with great skill and amazing attention to detail, Sean not only fixed my hair, but made my hair, color and cut more beautiful than it has ever been! He is a perfectionist in the best way possible — he wants his work to be perfect so that YOU look and feel amazing.
I fell so in love with Sean (who is not only mega-​talented but also super down to earth, cool, and verrrry easy on the eyes of course) that I knew without a doubt I needed him to rock my wedding day as well. When we chatted about my big day, his enthusiasm and creative energy was palpable and powerful; he immediately understood my vibe and ethereal bohemian look. I felt so confident in him and his craft. And of course, he absolutely nailed my wedding hair with a gorgeous, editorial-​worthy masterpiece of a hair creation. He also rocked the hair of all of my wedding girls, even ones who are notoriously picky and challenging to please.
My friends and family all loved him, his energy, and of course his beautiful work. He was a joy to have around on my wedding day and EVERYONE was raving about him and his hair magic. Sean does not, and will not disappoint. He absolutely rocks. And yes, if there was an option for more than 5 stars, he would certainly get it.

Go to Garmon for color — she is amazing. She did my balayage last year at the temporary downtown location, and she did a fantastic job. She’s had years of experience doing balayage even before it became so trendy. Her technique and the overall result was great. I got so many compliments. I would go back to her in a heartbeat. One star deducted because a blowout isn’t included in the already astronomical price of balayage. Anyway, go to Garmon!

This review is for Amy Huson, who is the whole reason I booked an appointment at Serge Normant to begin with! Amy is the most talented colorist I have ever met. She achieves the color I ask for every time. I show her a different «bronde» picture every time I visit, and she gives me the version of that color that goes best with my skin tone. Choosing the tone of blonde that is best for your skin tone is an important part of color I never considered before Amy worked her magic on me. I am getting married this fall, so keeping my hair healthy and beautiful is my number one concern… I have 0 worries in Amy’s hands. Not only is she super talented but so sweet and easy to talk to. I enjoy my monthly visits with Amy (and Jackson) so much! Go see her! Let her give you the hair you’ve always wanted!
After seeing Amy, I see Xavier for a blowout and style. He is the BEST. The best as in I can’t go to drybar anymore… Not only does he style my hair beautifully, but he is so fun to talk to, and my cheeks usually hurt from laughing by the time I’m done. Xavier always explains each product he is using on my hair and how to apply it, this has really helped me achieve a slightly comparable style at home. Book your blow out with Xavier! He will be your go to stylist!
Now, as far as the salon goes…
It. Is. Beautiful. I could live there… :).
The only downfall is the reception/​scheduling/​payment staff. I have been to 5 star salons all over this City, and most of the reception staff do act like they do, but this salon could really be the best in the City if the reception staff were nicer/​more helpful/​courteous. I often don’t get the reminder call for my appointment– which is OK because I keep track of my appointment myself, but I do appreciate when I get a call a few days before reminding me. Also, I feel at times I am talked down to a bit. which is not cool. The salon is fairly new (I don’t know if the staff is new) so maybe this could be the reason for some of the issues. I visit the salon about every two weeks whether for a blow out or monthly color, and they always ask my first name then say «are you a new client?» That’s annoying.
The lady who is in charge of getting you changed and escorting you to your seat is an absolute gem. She is always so kind and remembers me. After dealing with the reception staff it is always a relief to see her.
All together the salon is fabulous and houses some of the best in the business. So happy I’ve finally found my go to place in the City!

Gorgeous space and everyone is just darling. Corrine rescued my hair after an insane hombre incident at another salon that washed out after two weeks and left my hair a dry, beached out sponge. She is an amazing colorist and I’ve seen her three times now. The environment is very relaxed and friendly and I will continue to go there because of all the compliments I get on my hair now:)

I had the most horrific experience of my life last week at the uptown location. I went to ELBA for a chemical hair straightening, for $ 500. This is the best salon in New York??? I think NOT. I am ruined, destroyed. My hair was curly but in perfect, healthy condition. She must have done something wrong. when it was done, I had straw, cotton candy, a bale of hay. That is my hair now. It will take a year to grow a new head of hair to chin length. I am going to another salon to have the whole thing cut really short, and then have an inch trimmed off every month for a year, to get rid of the damaged hair. That’s because it doesn’t wear off. It has to grow out, and you have to have the ends trimmed once a month, and after about a year you will have your new head of hair.
When I called ELBA to tell her it did not come out well, she insulted me, said it was somehow my fault (?), and told me never to go back there again!!!
All the people in the salon are stuck up snobs, really obnoxious. They treat you like dirt, but have their hands out for the big tips they expect.
If you want to pay $ 200 to $ 300 for a crap haircut, which I had there a few times, and a straightening that will ruin your life like it did mine, then go there.
But don’t say I didn’t warn you!!!
This place is the pits, just awful. Please listen to me, I know!

Gina Gilbert colored my hair, and it is beautiful. She was extremely gracious and listened carefully to understand the look I wanted to achieve. She achieved it and more.
Xavier blow dried and styled my hair. Not only is he fun and easy to talk to during the process, but my hair is now perfect. Seriously.

I’m not a big fan of writing Unilocal reviews, but the service I got here was so bad considering the price that I felt compelled to write one.
I saved up my pennies to come here and get my hair colored by a colorist who had received nothing but raving reviews here on Unilocal.Basically, I gave her one request: to just match my several inches of light brown roots to the blonde color on the rest of my head.
Well, my wallet is much lighter, but my hair isn’t. The highlights are so subtle and faint that it barely looks like my hair was colored at all. Additionally, she applied some sort of base lightener to my whole head, so all of my hair has this copper-​brown tinge — not pretty. My hair looked better before — at least it could have been considered «ombré.» :P
I have two positive things to say, though: 1) she didn’t fry my hair and 2) the coffee drinks they serve are pretty yummy.
I contacted the salon 24 hours later and asked them if I could come in for a free fix. They told me they would call me back in 10 minutes after speaking to the colorist — that call never came.
I scheduled an appointment somewhere else to have this fixed.

First time today at the new space. Really nice. Service always great. Love, love my hair color and balayage highlights. All these years only one person can color my hair, Garmon and make me look and feel fabulous.

Beautiful and luxurious salon. Quite an experience.
Love DJ for cuts and Ashley for color. All of them seem great.

The new space is insanely beautiful. The mood is lighthearted and friendly, but the space is pure luxe. High ceilings, huge windows, gorgeous pre-​war detail…
I’ve been seeing Davey for close to two years now, and I can without exaggeration say that he has transformed my hair.
What was once jagged, shaggy and broken is now an immaculate single length bob.
He really listens and never pushes you in any direction that you don’t push for yourself. He constantly checks in and asks questions to ensure that you get what you came for.
Before Davey I felt about stylists the way many feel about dentists. Terrified.
No longer the case!
It’s so relaxing to walk into a hair appointment with confidence that you’ll walk out looking better.
Can’t recommend highly enough.

I will forever follow Stephanie Stanko wherever she goes! Do yourself a favor and make an appointment to see her for your haircut and color. I am constantly stopped and asked who does my hair. She’s awesome!!!

This review is for AMY HUDSON new to Serge Normant NY, formally of Marie Robison Salon on 5^th Ave… AMY is the most amazing hair colorist I have ever been to and trust me I am extremely picky and hard to please as a client (because my hairs been fried by people no joke)…I have crazy long and curly hair… my hair is NOT an easy task to handle… I have gone to MANY high end NYC colorists and no one ever got my hair right… It was a WOW moment when I met her years ago because I finally found someone who understood how to color my curly hair… I travel from another state to see Amy every 2 – 3 months because of her artistry… she transforms my crazy untamed lunatic hair into bombshell goddess hair (I feel amazing even though I’m no goddess) I have been seeing her for my color and bayalage (never ever touches my head with a single foil all her highlights are hand painted) for 5 years and she is the master… Her Artistry is just one awesome thing about her… her personality… omg fabulous… so sweet… she listens… she cares… and she has the patience of a saint which is very important when it comes to me because I can be kind of diva like when it comes to my hair (but in a very very nice way lol)…I will trust no one else with my color… she is truly the best out there!!! If you want WOW worthy hair people will stop you on the streets (they do and I’m like me? Lol) and ask you where you go… GO TO AMY HUDSON FOR YOUR COLOR!!! Don’t even bother trying anyone else I’ve already done all the work for you… I’ve reviewed everyone else in NY (yep)…She is the one to see and you will not be disappointed… :)

I’ve only ever seen Davey and can’t imagine ever seeing anyone else for my hair. I have long, huge and thick, coarse curly hair. My hair is a bitch for me to handle on my own, and although I do my best with styling it curly, I still can’t get it styled straight on my own. Real talk: I’m a fan of buying groupons for blowouts and go a few times a month to different places to have my hair done, and I can say that the value on what I save isn’t worth it, I much prefer the highly finished look Davey gives me! He is a master with brush and blowdryer! I’ll often pop in on my lunch break and have Davey wash and blow it out, and he is mega fast! My hair is so coarse and sort of a chore for most stylists, but he is so confident and efficient with his technique that I have been in and out of there in 30 minutes. I’ve had numerous cuts by him as well, and he has been able to provide a versatile style for both curly and straight — not even sure how it is possible but he does it! I always leave his chair feeling like an absolute goddess, and I can’t stop touching my soft beautiful locks for days on end! He is super cute and funny too! Highly recommend!

Tommy gives the best haircut! I’ve been going to him for a few years. He even did my entire family’s hair for my sister’s wedding and everyone loved it!

Tommy Bucket gives me such a great haircut that people stop me on the street a few times a week to ask where I get my haircut ! He is so talented and professional but most of all he is a genuine, warm, and a kind person.. He makes everyone who sits in his chair feel comfortable. His assistant Lianna is the best as well as everyone who works at the salon. It is a first class salon with the most talented stylists in NYC.

All in all, a great experience. Not that I wouldn’t follow my stylist to the ends of the earth, but this place is unpretentious and has a good vibe. I see Eugene and he is just amazing. This man KNOWS how to cut hair — he’s a technical genius. He is one of the few stylists I’ve had that understand subtlety when it comes to cutting layers and movement into hair. I’ll be back.

I recently went to John Freida salon to have my roots touched up. I have been getting my roots covered for years at different high end salons with different colorists. I had read in Allure Magazine that master colorist Kazumi Morton was a «brunette master». I have dark brown/​black hair and often my color comes out brassy and flat. I decided to book an appointment with Kazumi; and as is the case with trying anyone new I was nervous. She suggested I try highlights, and until now I have been a «single process» girl. I was hesitant, but I decided to go for it. I can honestly say she gave me the best color of my life. She added very subtle gorgeous caramel highlights that really brightened my face. And she completely matched my base color. I have received a ton of complements! I would highly recommend Kazumi. She was super sweet, talented and really knows her stuff!
In regards to the salon, the atmosphere is calm and relaxing and you don’t feel rushed or hectic. The ice latte was delicious!!! I would definitely come back.

I go here (the temporary location) and to the Serge in the meatpacking district, solely to follow SEAN GALLAGHER. I go where he goes. Throughout my life of cuts and colors and highlights and ombré’s, whatever hair fad i decide to go with each year, i know Sean will make me look like my best self. He is ALWAYS ahead of the curve with the latest techniques and styles, and I have put my complete trust in him for almost 10 years. He is THE BEST at color, baliage, ombres, and regular highlights. His haircuts always make my thin hair look as full and bouncy as Farrah Faucet’s in her prime. And I always bring my guy friends to Sean when they want a real precise old school classic mens hair cut, all with beautiful scissor work, NO quick crappy chop-​shop barber electric razor jobs here, Sean takes his time and his years of experience really show. I am always so pleased with his work, he is truly a talented man. HIGHLY RECOMMEND