Senderos

I couldn’t complain. While the service was slow, I was sympathetic because the fax and copy machines were ancient and jammed about every 3 minutes. They sell boxes, envelopes, mail packages, bind books, etc.

This is your typical neighborhood shipping store, shipping via Fedex, UPS, etc, and selling boxes and other packaging supplies. I’ve occasionally bought boxes from Senderos because their prices on some very large boxes are $ 1 — $ 2 lower than from the UPS-​authorized shop on 86^th between 2^nd and 3^rd aves.
However, after my experience at Senderos today, I won’t be going back. They are an authorized Fedex agent, so I asked the clerk how much their fee (meaning whether a flat fee or a percentage fee) is above standard Fedex rates. He said that he had no way of knowing. This seemed dubious, as I have been able to get a straightforward answer to this question from other shipping retailers in the past.
But giving him the benefit of the doubt, I asked him to price the two boxes I wanted to ship. After entering the data into the computer, he quoted me $ 30-​something for one and $ 55 for the other, that’s without any insurance over the standard $ 100 insurance that’s included, and without any other additional services. I asked him again how much that would be above standard Fedex rates (ie, what Senderos’ take is on the job). He said he had no way of knowing.
What made me lose any sense of his being candid came next. I asked him how the rate for shipping with Fedex via Senderos would compare to shipping via Fedex directly (there’s a Fedex shop just a few blocks away on 78^th & Lex). He said something along the lines of, «What? You mean that Kinko’s?» implying that there would be no savings to be made at a Kinko’s shop because it is also a third-​party agent. (Even I know that Kinko’s is owned by Fedex, so shouldn’t someone working in the same industry be aware of this fact?).
Cutting this story short, I took the boxes over to the Fedex Office (formerly known as Kinko’s) shop a few blocks away and was quoted $ 25 & $ 36 for the two boxes, including insurance for $ 1000. In other words, Senderos would have marked my shipment up by more than 30% had I been foolish enough to use them.
If you’re rich and money is no object, you might consider using this shop since there are usually no lines there. But if you place a higher premium on a good value, shop elsewhere.