Sapphire Indian Cuisine

Food was ok but service was terrible. The host said they didn’t have high chairs in a very rude manner and when we were finishing our meal they started saying they were closing even though it was 40 minutes before their closing time. Will not come back

Pretty good Indian food here, although there’s definitely better (and cheaper) in Manhattan. My mother and I ate here before going to an American Ballet Theatre production at Lincoln Center. It’s a few blocks from that, and even closer to Columbus Circle and Central Park, so the location is ideal. It’s also very nicely decorated, has quick and courteous servers, and the bathroom is kept clean.
There’s a $ 25 minimum per person that is made not of on the menu. If you’re eating a full-​on meal, that’s not really a concern because there’s no way you’re getting out of here for cheaper than that. We had the ginger chicken, chicken tikka masala, poori (puff bread), lemon rice, two club sodas with lime, and a lemon sorbet. The bill came to $ 68 and change. The ginger chicken and lemon sorbet were awesome, in my opinion. Everything else was good, but not fantastic.
Overall I was satisfied with the experience. I’m not rushing back, but I wouldn’t object to dining here again if I were with people who wanted to go.

After spending a nice evening with my family at Central Park, we marched into this place & found that a bunch of arrogant guys were serving at this restaurant… Gave a star because was the food was good… But they should know how to serve the customers in a better way

We went to lunch. The waiter managed to insult my wife making remarks regarding the food she left on the plat.

Used to be a favorite for special occasions. Now everything is overpriced and often poorly prepared. A small bowl of rice with a few peas is $ 6. The idea of having to pay extra even for plain rice is abhorrent. There is no real attempt to welcome a diner, say with some papadum or a dip. A chicken dish with ginger was positively dry and overcooked. So too Shrimp with Mango sauce (the giant shrimp required a great effort with a knife to cut into). Lamb Saag was equally overcooked and dry saved only by a rather good saag. It makes me sad to lose this place but I will not return.

The food at the buffet is good but it is WAY overpriced! The waitstaff and the Maitre’D (if that is what he calls himself) are not very nice to be around. Never a smile. Not at all welcoming to customers. I would never go back and never recommend.

Been here a few times and generally food is good and but service has never been the best. Last night was something I have never experienced before from any hole in the all to high end restaurants. The manager took our order and we gave him full order but said bring out the apps first and leave a break before dinner comes out. They proceed to bring the dinner out before our second app and when he comes over he said that this was our fault and said he was doing us a favor by taking the dinner back so we could eat the app. Such arrogance and disrespect, the manager raised his voice and told us it was our fault. Will never go here again. I tried to get the owners name to speak to him/​her but they wouldn’t give me name of owner and manager refused to give us his name. Plenty of Indian spots nearby so please don’t go here.

Really good aloo paratha and lamb!
The service is a little bit slow, but food is super good :)

If I could leave no stars then I would. If you want to be treated well with good customer service then DO NOT EAT HERE! This place is absolutely HORRIBLE. On May 2, 2016, the evening manager on duty and waiters were extremely RUDE and DISRESPECTFUL. I’ve never been so mistreated as a customer. The waiter blamed US for HIS ERROR. The manager then came out and started arguing with our table, raising his voice at us, and blaming us for his waiter’s error in placing the order. How is THIS considered customer service?! This manager should not be engaged with customers at all. He should be in the back of the restaurant with NO contact with customers. His behavior was completely unprofessional. He refused to give us his name, and he refused to give us the owner’s contact information. He never even offered to bring us the correct order.

Absolutely amazing service. My boyfriend and I found this place randomly and were in the mood for Indian food, so glad we ate here!
The butter chicken was delicious and I loved the malai kofta. Also very nice employees. Will definitely eat here again when I’m in the city.

This review is not for the food because these people were not interested in serving food below 25 $ per person.
I went with my family for a late lunch and depending on our appetite, we ordered our food. Turns out it was below the limit. So the Order Taker went out of our site rudely saying «Minimum 25 $ /​person»
I am a working professional. Spending is not a concern for me. But our appetite did not call for a heavy order.
Okay, so we leave the table and head outside. I told the manager that this was unacceptable and rude to send your guest back while the whole restaurant is empty.
So this guy had the audacity to say this:
«Do you know how much rent we pay over here? (Wtf! Why should I be concerned about that?)
We have other guests coming to the restaurant. We wont be affected if you leave. (*slow handclap* what a way to potray atithi devo bhava. meaning Guest is equivalent to God)»
I am grateful that I did not eat at a restaurant which has such pathetic people to serve and manage.

5 * Delicious food, 1* poor lazy service. Rude, disinterested service. Rushed to clear our table and did not even wait until we had gotten up and put on our coats before they walked around us clearing away and no there wasn’t a queue waiting to be tabled.

Ate here before seeing an opera with my daughter and her friend. Since her friend is a vegetarian, Indian seemed like the best choice.
The food was great! The portion size was adequate (filling but not an American-​sized portion that will leave you bloated). My only complaint is I asked for «spicy» and they really didn’t jazz it up much, probably didn’t want to freak out another tourist.
Highly recommended if you are going to the Lincoln Center, down near Columbus Circle, easy walk from there.

Employees must wash hands after using the bathroom is not in effect here. Time for a health inspection. My three-​year-​old was not impressed with the waiter who we had to tell three times to wash his hands but still refused to use soap.

A perfect spot to eat before going to Lincoln Center. Reasonable prices good service beautiful atmosphere. Food is delicious well seasoned.

This review is for their lunch buffet, docking off 3 stars for the worst service ever. The staff has nearly a hostile vibe, and makes you feel really unwelcome. They do not seem to smile. Ever. While our water glasses were refilled frequently, we were chided to «keep your forks» when they came to take our plates away. It drew my attention to how they were treating other customers. A sweet old couple walked in and attempted to request for a table located closer to the entrance and the head server cut them off mid sentence and led them away. Another patron put his coat and winter accessories on a chair on a nearby table (there was no room to keep them anywhere else seriously), and their server picked it up and handed them to the customer without a word or a smile. Lastly, the head server was calling from a phone located on the bar and we couldn’t have a conversation as we have to hear him yell loudly: «THIS IS THE SECOND TIME I HAVE CALLED, DO NOT PUT ME ON HOLD».
Seriously, what the hell are these people thinking ??
Maybe they were all having a rough day and I will certainly go back to give them a second chance as the place does have some positives. The restaurant is located across the street from Columbus circle, is clean, has plenty of seating and nice lighting and can potentially have a nice ambience.
Lastly, food and prices. Buffet is priced at 16.95 plus tax, so the priciest Indian buffet in the neighborhood. For the vegetarians they had 3 appetizers, 4 dishes on the main course and salads and 2 desserts. Appetizers were well made but the main dishes were certainly toned down in terms of their flavor and spice levels. The kheer in the desserts is good.

Funny thing I was told to leave 20% as tip otherwise the waiter would run after you to ask what was wrong with his service. This happened to one of my friends earlier. Food was ok nothing great.
The last order is at 10 PM so if you plan to go out late this is not the place.

absolutely amazing Indian food. Great service and their signature drink the Sapherita is so good!

I had the lamb vindaloo and my it was spicy. Slow hearty burn was good because it was chilly out. It awakened my senses. The potato was nicely cooked. The little onions were powerful. At 22 dollars I think it’s over priced
Also had the crab cake it was moist but couldn’t taste the crab much.

Great atmosphere. Good martini. Really a great find in the Lincoln Center area!
Nice cocktails. Great atmosphere. And authentic delicious food. Love it here.

Auch wenn man auf Grund der Lage in unmittelbarer Naehe des Columbus Circle eher eine Abfuellstation fuer Touristen erwartet, so erscheint mir ein Besuch durchaus lohnend.
Im Vergleich zur indischen Kueche in Deutschland (und ohne die echte indische Kueche zu kennen) finde ich das Essen ueberzeugend und auch das Preis-​Leistungs-​Verhaeltnis empfinde ich als recht angemessen.
Ein weiterer Vorteil ist, dass es meistens einen freien Tisch gibt. Ausserdem ist das Geraeuschlevel New-​York-​untypisch ertraeglich.
Ach ja, die jung-​dynamischen New Yorker gehen woanders hin — aber auch dies braucht ja kein Nachteil sein.