Sandy M Fung, MD

Dr. Fung is the best doctor you will ever see. And she is very popular so the wait time can be crazy. And like all great places to go. You should be prepared to wait. I went in for my annual check up and she is very thorough. Even the rash I had on my arm she caught without me bringing it up. She check my insurance to make sure the lab covers me and she is on point with her diagnosis. And the building she is in has doctors but none of them are busy like her.
As for the receptionist, she is awesome. I know some people say she is rude but she pretty amazing. People should give her a break. The clinic is small and there is only 1 doctor and like 100 patients a day. She doesn’t even have time to eat.
Should definitely give her a try.

I love Dr Fung. I’ve been going there for years and recommended many of my friends to her. She has great bed side manner and makes you feel so at ease. She has every quality you would look for in a perfect Doctor. So knowledgeable, friendly and down to earth making her so easy to talk to.
She does need to adjust her office practices though. It’s great that she allow walk-​ins but she allows too many to just sign in and leave. When they return, the receptionist actually puts them in according to the sign in sheet which is totally unfair for those whose been sitting there for hours all sick and out of their minds listening to her loud rantings. A lot of people would sign in for their friend/​family and they would come up whenever they’re free and go right in. The office should move the people whose name that have been called to the back of the list. But she doesn’t. Her receptionist Karen needs to read these reviews because all the negative comments are about her. Although I can understand how some of the patients can be truly annoying, she is unprofessional with her rude comments and remarks. She is annoying herself always talking about her personal life and complaints about the patients.

I was referred to this Dr. from a coworker and saw the mixed reviews. all the negative were due to rude, unprofessional, and arrogant receptionists. Yes, plural.
«I» called to confirm appointment and the younger receptionist advised that she will call me back because she’s doing paperwork now. She couldn’t check the calendar and/​or appointment book?
She didn’t call back so I called again, confirmed appointment. Then I called back to reschedule, due to personal matters. Then the older receptionist pick up
Receptionist «Dr. Fung’s office how can I help you?»
Me: Can I reschedule… (got cut off)
receptionist: Call back tomorrow office closed! (FTI — time was 3:30PM)
Dr. just lost a patient due to her employees. Hope the Dr. or someone who has the patience to make it to the doctors office for appointment shows the reviews and hire some new employees.

Have been going to her for 5 years. She’s great. Very quick, efficient and knowledgeable. She’s also extremely easy to talk to which I think is so important for any doctor. I will keep going to her despite the rude receptionist – Karen. She’s very snarky on the phone and she is very talkative in person; which I think is fine but not when I’m clearly busy trying to do work on my laptop. Anyway, Dr. Fung is very popular for walk-​ins so always make an appointment and get there on time or a little early because they will slot people in for your time if you’re late.

Dr Fung is always very professional and pleasant.
The receptionist, Karen, is one of the best I have delt with. Every time I come in she is bombarded with patients and calls from insurance but always manages to do her best to be as helpful as possible! One of the best offices in China town especially Karen!

The receptionist Karen is just awful. My daughter had a life threatening situation while traveling. I schedule the appointment with Doctor Fung when we returned to the US. Even during scheduling I was surprised how rude the receptionist was. I didn’t pay attention to that thinking it was the language intonations issue. Boy, I should of!
Dr. Fung was suppose to send my daughter for a CT scan ASAP but she needed to talk to our insurance first. We’ve been waiting for more than two weeks for the response without any results. I called the insurance and they told me that the request for CT scan was approved.
When I called the doctor again to ask why it takes so long, I couldn’t believe how that receptionist talked to me!!! She even hang on me at some point. She didn’t listen, couldn’t answer on any of my questions and even was screaming at me! She got quiet for a second only when I started screaming back, then got louder! OMG! Never ever had such awful experience. At the end I was told that the doctor will call me by the end of the day. Guess what, nothing!
I feel sorry for the doctor (my daughter actually likes her) She is loosing patients because of some rude and disrespectful receptionist. We defiantly will change the doctor and never return to that office!!!
This is my first bad review ever (!) but I had to write it to advice other patients to stay away of Dr. Fung office until that Karen works there.

The RECEPTIONIST Karen is quite obnoxious and makes the entire experience quite awful. She requested that I sign a BLANK insurance form, which she would fill in later. No thinking person would EVER authorize a blank form, and no professional should ever request such a thing. Yet, she became inexplicably upset after seeing that I filled in my own form, and was rather combative about it. I also observed the receptionist over-​talk many patients who asked legitimate questions, and I also received the same abrupt and impatient treatment. She becomes easily agitated, and has exceptionally poor interpersonal skills. It’s befuddling why such a great doctor would maintain such a petulant employee when it is certain to turn away many patients who would otherwise go there for medical care.

Dr. Fung is great! I found her via Unilocal and will not go back to my old primary doctor that I’ve been with for years again (unless they don’t accept my insurance anymore)! You can walk in and call to see if your turn is coming up so no need to sit there in the office for over an hr…

This is for the receptionist only, the doctor is great and nice, but the receptionist is really rude, and she refuse to give me the my own medical record. I have no idea why someone will do so. She is so rude to the patience, no matter how great the doctor is, if the receptionist giving me difficult time, I don’t want to come back ever again.

I love Dr. Fung. She’s the best, always caring and thoughtful.

Yes, the wait can be hours depending on the day, but I think the quality of care that Dr Fung delivers is well worth it. She is attentive, compassionate and thorough. Sadly, this isn’t the case for many doctors.

She became my PCP after switching insurances and based off other recommendations from folks. Like much of the other reviews, Dr. Fung is awesome, knows whats shes talking about, cares and notes what you have to say before throwing a diagnosis on you. Again, as with most other reviews — the wait time can be a bit long given she takes walk-​ins, but nevertheless weighing your options of having a good doctor or immediate service — I would side with a good doctor.
Also to note, if you have something like a broken finger/​toe or any emergency, you probably should be going to the ER and not your PCP.
DO — come here for a doctor who knows her stuff and cares for her patients, willing to take the time to know you and hear what you have to say before diagnosing you. Also she will take walk ins, but note wait times.
DO NOT — come here if you expect immediate service, the wait times can go from 2 – 4 hours depending on how busy it is.

I called Dr Fungs office on a Thursday morning because I broke my toe. The receptionists said «We’re closed. Call back Monday». I saw another doctor out of pocket but called back Monday anyway. She tried to give me an appointment for the following Thursday. I changed doctors.

this review is for the receptionist only. Extremely rude, air headed and not to mention did not understand basic english. I never write reviews but i feel the need to state how unprofessional she was. The doctor itself was fine, i’ve seen her a number of times but the trouble of setting up an appointment was like pulling teeth, i will save myself the trouble next time and go elsewhere.

Amazing doctor!
The wait time is a bit long since she’s quite a popular doctor among not only the elderly Chinese residents but also among younger ABC residents of NY.
Either watch some Hong Kong variety show or drama while you wait OR you can schedule an appointment and as long as you walk in before that time, she’ll (try) to see you right then and then (regardless of the amount of people in the waiting room) OR you can get there early (at least a good 2 hours before the office opens) and get in line with all the other early risers who want to get their doctor’s visit out of the way. I attribute the LOOONNG wait to that she’s just that awesome of a doctor. She takes her time with each patient and will never be rushing you out of the door.
She’s really friendly and understanding and willing to listen to whatever you have to say. Can I say that she makes flu shots seem less painful? Haha, well she sure is fast in administering it which is assuring for a person afraid of needles (maybe me). She makes sure to explain everything to you and that you understand. Listen, the lady works non-​stop from 10:00am until closing time which I believe is 6 or 7 (don’t take my word for it).
My favorite family doctor!

Sandy fung itself is a great doctor. she will listen to all your problems and explain everything to you, the only reason why it isn’t getting a 5 star is because of the wait. The wait is just insaneeeeeee!!! I’m talking about 2 – 3 hours wait!!! Patients get grouchy and annoyed because of the wait in there. People go back though I guess because she is a caring doctor, but damn that waiting is just crazy!!! Please organize that better!

By far one of the best doctors hands down. Dr. Fung is not only patient, but thorough. I’ve honestly never felt so at ease with my PCP before. Truly a 5 star doctor and I never feel rushed. My love/​hate relationship with this clinic is that although she’s great, the wait can sometimes be quite brutal. She’s awesome about walk-in’s and I swear, I think it’s encouraged (haha). Sometimes you just need to see her for something quick, but that’s also one of the negatives. Because she takes so many walk in’s, whether you have an appointment or not, the wait is always over an hour. Do I mind? Sometimes, but often times no (just cause she’s that good!). Just bring a fully charged phone and lots of magazines. If you understand Cantonese, there is always a good TVB or game show playing on their flat screen. Lastly, if you don’t want to wait for over 2+ hours (yes that has happened to me before), come before 12. There’s always a shorter wait in the morning!

I’ve been going to Dr. Fung for over 20 years now. She is an excellent doctor. Extremely articulate, yet soft spoken and polite. Explains everything in detail in Layman’s term that I can understand.
Prior to visiting, I used to go to Dr. Eng (who retired in the 90s and sold the practice to Dr. Fung). Dr. Eng was an awesome doctor as well. I wasn’t too thrilled about having a new doctor at the time. But I gave Dr. Fung a chance and I’m so glad I did!
Just to show you how much I like Dr. Fung, I still go to her for my annual exams (blood work) after I moved out to NJ!
I had my bloodwork done this past weekend. Within 2 days, after the results came back, her staff called me to tell me the results and recommended what I needed to do (lifestyle changes) to upkeep my health.
Solid A++ in my books!!!
The only downside is the waiting time. She has gotten so popular that she is always extremely busy and the wait time can be long and dreadful.

I can now close my search for a general practitioner. Dr. Fung is frikkin’ awesome.
Let me count the ways: she listens, asks insightful and relevant questions, knows her practice, does not horse around, and cares. I was lucky to go on a light day this past Wednesday, and only waited half an hour. She stayed with me for an undiluted ten to fifteen minutes as I walked her through my cold, and ankle problems. She heard me out, diagnosed me efficiently, and told me what to do, and what not to waste my time on.
The office looks relatively new. Her receptionist isn’t that warm or friendly, but she’s efficient. Good amount of magazines to keep you occupied.
Love, love, love.

I feel a little bad about blemishing Dr. Fung’s perfect 5 star rating but it’s an honest opinion. This rating is not a judgement on Dr. Fung’s ability to diagnose or any other medical abilities.
Dr Fung is a nice Doctor that’s willing to listen to your concerns, tries to answer your questions, and will check you up, but her office needs to organize better and I’d hate to say it but it may be necessary to turn away some people and to have them come back another day.
She welcomes walk ins and due to her overwhelming popularity the wait time is insane. Walk ins can wait upwards to 2 – 3 hours on average and if you can wait then thats fine, but due to the sheer amount of patients, scheduled or otherwise, it cuts into the quality of time and attention given by the doctor even if it’s unintentional.
I don’t know if it is normally this busy every day but when I went, the Doctor seemed extremely rushed from patient to patient to the point where I was concerned for HER health and wondering when does she even have time to eat. She also seems really quick to refer you to a specialist, I mean I wouldn’t mind hearing her opinion first since I came specifically to see her. I’m not sure if that was due to her being so rushed and that given enough time she would be able to focus more but thats what I presume.
If you are going to experience so many walk ins, have the office compensate by scheduling less people for each day.