Roey Mizrahi Events

This review is for the initial consultation with Roey.
Roey got back to my initial email correspondence within 20 minutes. She was flexible with setting up a time to have a phone conversation and spent well over an hour with me on the phone before we made any decisions about moving forward with her as a wedding planner. I was impressed by her industry connections, her passion for getting it right, and ability to maximize budget. She was more than willing to customize a package that would best suit our needs
I usually post reviews for wedding professionals on Wedding Wire or The Knot but I wanted to post here since I did address with Roey the only negative review that I saw posted by Robbie C. here on Unilocal.I would 100% advise giving Roey the opportunity to share her side of the story. Often times clients request more than they have agreed to pay for and it is the responsibility of the professional to manage those expectations.
I personally received more attention and time than I could have expected for an initial pre-​hire consultation, and Roey is at the top of my list of wedding planners for hire.

Roey is nothing short of amazing and helped my wife and I plan and execute the wedding of our dreams.
We had a 2 year engagement and were afforded the luxury of hand-​selecting each of our vendors. Roey’s expertise was pivotal in ensuring we worked with only the best and kept true to our vision.
Speaking of, I remember many long phone calls and working lunches we had with Roey to help her get a sense for what we saw in our big day. She was able to take our loose ideas and mold them into something real. Her input and ideas are exemplary of what a planner should provide. She isn’t a yes woman; she has ideas… and amazing ones at that.
Contrary to the other reviewer (I feel for the poor soul who married him), Roey was super accessible and reached out to us just about as often as we to her. She came to every vendor meeting and toured the venues with with us on various days. She ensured we were in great states of mind and eased our anxieties as the months the whittled down to weeks.
Days out we were presented a final «gameplan» and understood how everything would flow. Roey reached out to each of our vendors to provide specifics for arrival, set-​up, and execution. She took on all challenges such as timing conflicts and last minute issues. She organized key photo opportunities and corralled family members and the bridal party when needed.
Needless to say, our wedding was PERFECT. Roey’s services were invaluable. She is on another level and has perfected her craft. We cannot more enthusiastically recommend her for our friends who are getting hitched.
We’re going to to have to give her a buzz soon. We have a baby shower we need planned :)

PLEASE save yourself a lot of time and trouble and look elsewhere. Our experience with Roey was extremely frustrating. Over the two months that we were in touch with her, Roey consistently failed to communicate in anything remotely resembling a timely manner, citing every excuse under the sun. Here are some examples:
1. It was her birthday so her texts were delayed (?)
2. Her e-​mail wasn’t receiving messages (3 times)
3. Her e-​mail wasn’t receiving OR delivering messages (2 times)
4. Her website was down
5. She «lost» my fiancée’s e-​mail
6. Her phone wasn’t delivering text messages (4 times)
7. Her assistant was supposed to take care of it
8. She was at a funeral
9. She was unexpectedly having a root canal
You will notice that not a single one of these excuses has anything to do with her professional career. We know that wedding planners are busy and had Roey told us she was working an event or was tied up in preparations for another wedding, that would have been 100% acceptable. However, while we are also extremely understanding of the occasional personal emergency and chalked it up to a fluke the first few (!) times Roey failed to get back to us for personal reasons, we quickly started to run out of patience. After a pretty constant battle on my fiancée’s part and a lot of very delayed, long-​winded, and rather bizarre «explanatory» e-​mails in response, Roey ultimately provided us with zero usable vendors. Everything we booked while under contract with Roey, we found ourselves.
Needless to say, we terminated said contract. On July 19^th she agreed to refund our $ 2500 deposit. On August 14^th, after five e-​mails from my fiancée as well as several text messages, we still hadn’t received our money back. Guess what? Her assistant was supposed to take care of it. THEN apparently fraud was detected on her account and she had to cancel the check. However, as soon as we began to file with small claims court, (with the support of our lawyer who wholeheartedly agreed that we had a cut and dry case) the check was immediately «in the mail and on its way,» though it still didn’t make it to us for another ten days, FIVE WEEKS after we initially asked for it back.
Here’s the thing: a wedding planner’s primary job is to make your life easier. Roey will not do that. We switched to Starling on Bond and they have been ten thousand times more helpful in the two weeks we’ve been working with them than in the two months we wasted with Roey. Please save your money and your sanity and trust someone else with your big day!