Revolution Eyes

Typically I am skeptical about user reviews, saw this shop as nearby the office, is covered by my health plan and I needed a vision exam and new eye glasses. Made appointment for next day and was extremely pleased with the service and attention. This is the first pair of glasses that I have found to help me.
Dr. and support staff all very personable and helpful. Definitely a great option for vision test and glasses in the TriBeCa area.

Couldn’t have found a better place in the city!!! Dr. Lee was not only extremely personable, but told me everything was doing, effectively explained what prescription he wanted me to get. He spent personal time helping me pick out the right frames. The entire staff was friendly and accommodating. They even gave me a few perks for being a student!!!

Dr Lee was awesome. Great service and attention. Spent time explaining everything. His assistants and Dr Lee spend time to assist with choosing frames, and actually cared. Kept me informed of the process
Selection is great here. Lots of variety and brands. Prices very good for frames would highly recommend.

Walked in and Dr. Lee took me almost right away. The customer service that was present from the very beginning when I walked in the door. Will definitely return for my annual visit.

Five enthusiastic stars for the incredible experience I had at Revolution Eyes. They are the kind of doctors that make me glad to have a Unilocal account so I can help others by telling readers about these wonderful optometrists.
I was in the market for Contact lenses and my insurance company’s website advised RE accepted my plan. A quick Unilocal search confirmed they were worth checking out, so I called and spoke to Sean. He confirmed they took my insurance and invited me to come in right away, or at my convenience. I came in later that day where Dr. Lee provided me a fair quote for materials based on my benefits, performed an eye exam, provided me with sample contacts to try in store and gave me samples to take home.
I was on the fence about the blue contacts because I didn’t think they looked pretty. I looked like Sharon Needles. Dr. Lee personally emailed me and invited me back to try other contacts at no cost.
At one point, I met Dr. Sharma who is also incredibly amiable and professional. He helped me get the contacts I ultimately ordered and even recommended some places to go on my upcoming trip to New Orleans. Adorable.
I highly recommend this place and I NEVER recommend doctors. They are fantastic, competent and really emphasize customer service in a genuine way. :wink:

I’ve been coming here since I moved to NYC, for both eye care and staying fashionable.
Dr. Lee’s easy to talk to and keeps me updated on the status of my orders and maintenance requests. Most recently I needed prescription lenses, and he was able to turn around my order in just a few days. Whenever I’ve got questions, he’s just a phone call away.
The office (and showroom, if you’re in the mood for new frames) is by the Chambers (½/​3) subway stop.

I was ready for new frames and I’m so glad I found Revolution Eyes!
Dr. Lee gave me awesome recommendations — choices I would never look into on my own — and although I had to wait about a week to get them in (I wanted them in a specific color), when they arrived, I loved them! I wear my new frames everywhere!
I also asked about contacts and he was very patient with teaching me how to put them on for the first time.
I’ve probably been to 4 others optometrists in my life but here, I felt like I actually knew the condition my eyes were in after my exam. Overall — really great service and results !

Small, but great place– Dr. Lee is extremely knowledgeable & patient. He worked with me to determine the best (new) contact lenses for me. (I’ve been wearing them for 20+ years.) The rest of the team/​staff I encountered were very polite, friendly, & accommodating; easy to book appointments, etc. They have a decent collection of prescription– & sun– glasses as well.

Got in and out in 15 minutes. Really professional and friendly.

Really nice guys in Tribeca! I have the ~worst~ insurance on the planet that wouldn’t pay for anything, but they still helped me get my old lenses into new frames. It was also really easy to make an appointment. Yay!

I had a great experience initially with Dr. Lee. He didn’t do my exam, but he talked to me about my lens options when I came in to buy a pair of sunglasses and have my regular glasses changed out with my new prescription. He explained that they would take 2-​weeks to order since I have progressive lenses. I’d been having lots of headaches from eye strain because my prescription was way off. It wasn’t so bad that I couldn’t wait a couple of weeks though.
2 weeks came and went. To be fair, the July 4^th holiday weekend happened. I emailed exactly two weeks after the order was placed (July 6^th) and was told that it would be Friday of that week at the absolute earliest before I would see my glasses. I was disappointed but I asked if there was any way we could rush it so I could be sure to get them on Friday, at latest Monday (because I had to leave for a work trip on Monday evening and we would then be on week four of headaches). I was told they would push for Friday, but definitely Monday.
The experience really broke down over the weekend when I got a very poorly written email stating that my glasses wouldn’t be in until Tuesday and come pick them up then. I called the shop and spoke to Sean. He was not very pleasant. I explained my situation and asked if there is anything we can do to rush things along given my headaches and upcoming trip. He was offhand, bordering on rude. He told me that the glasses did not ‘pass inspection’ on Friday and that they would be there sometime the next week. I asked why we were just finding this out now and given it took three weeks to get to this point, were we now looking at another three weeks? He couldn’t answer my questions and just got aggressive. He had no desire to help me and then started to act as though I was the problem. Meanwhile, I’m going on week 4 of no glasses.
Since then, I ordered replacement lenses to my other pair of glasses from the place I usually go to and they had them in 3 days later. Same prescription, same coatings, same progressives.
So, the selection at Revolution Eyes is stellar and Dr. Lee is great. They seem to have partnered with a very slow lab and their staff does not have the training or the temperament to deal with difficult situations like this one.

The best place for eye care in NYC, hands down. I have been coming here for 2 years now (since I moved to NYC) and cannot recommend them highly enough. Jeremy, Ash and John are all very helpful and excellent at picking out frames for you to try. Their frame selection has great variety. The exams are friendly, comfortable and thorough. They are also great at working with your insurance and FSA programs so you know what is covered/​possible up front. Quick turn around on glasses and contacts both. They can take walk-​ins, but appointments are best for exams. If you need glasses, contacts or just an annual exam, this is your place for great customer service on all levels.

Ease of making an appointment. Check.
Convenient location. Check.
Good reviews. Check.
Surprisingly small office /​store. Eye exam was thorough, but quick, and everyone who worked there was courteous and professional. They matched the online retailer’s price for my contacts without hesitation, and my contacts arrived in 1 – 2 days. And they also adjusted my old eyeglass frames. No upselling or weird practices. Just good, clean, old-​fashioned, no-​nonsense customer service.
Totally recommend this place.

I went a few months ago and couldn’t be more pleased with the service, care, and purchase. I can’t say enough good things about this place. I met with Ash and he was very thorough and answered all my questions. One of the other optometrists there named Jeremy was also very helpful in picking out frames.
I don’t know how many frames I tried on but it was a lot and they have a really nice selection. They were totally helpful and patient and gave me some great advice on choosing the frames I eventually bought. I’ve gone to many different places and usually the staff seem annoyed by people trying on frames. But the folks at Revolution Eyes are really into their work and made sure I was completely happy.
As I’ve already pointed out, I’ve been to several different places to find glasses, but I’m happy I found Revolution Eyes! You will not be disappointed.

Excellent Eyewear store that I have been using for over year now. I have bought two pairs of glasses and have gotten two eye exams there. Both doctors are very thorough and knowledgeable. They clearly outline the different lenses available and all the different coatings etc. Also they did a great job of helping me find contact lenses that were good for dry eyes and an astigmatism. The selection of frames is terrific and they helped me find cool ones to fit my bulbous head! I’ve gotten really great frames from LaFont and Tom Ford here. They have a bunch of other great and hard-​to-​find brands you won’t get at the chains which only carry the Luxottica stuff. Bravo! Hard to do better.

Excellent selection of nice frames with thoughtful and sensible eye care. I love Revolutioneyes.

They did fine work. I had an eye exam and had two frames that I brought with me fitted with lenses. It took them 48 hours to get the frames back.
They give a hard sell on the anti-​reflective coating. Other than that, they do fine work.
They met a price for lenses I got from Cohen’s.

Great selection of frames to pick from, from rare vintage gems to nice boutique lines. Superb service in finding the right one for my face, fitting, and superb execution and attention to details when they fabricated my semi-​rimless framed glasses. Really good pricing, too.
This shop is excellent! I will be back the next time I need anything vision related.

cute, clean store with a good selection of optical frames and sunglasses. there was no pressure to purchase from the staff, which is always a major plus. in fact, i was told that if the frames i was looking at were later sold, they could always reorder another one specifically for me.
update: i asked the owner, Dr. Lee, if they had the folding green ray ban wayfarers, which are hard to find. although they did not have them in stock, he specifically ordered a pair for me and called me when they arrived! GO HERE!

Bright and modern store with very friendly staff. The location is very convenient since it’s next to the Chambers St subway stop, so I just hopped off the subway and it was right there. Dr. Lee was very thorough and listened to everything I had to stay. I never felt rushed and it felt like I was his only patient. The guy at the counter was also helpful and went out of his way to help me choose my frame from their large selection of glasses. I will definitely be back!