Quest Diagnostics

Got some blood work done here, and overall the appointment was fine and uneventful. Appreciate that you can book it online. The office was conveniently located to me, and I’m glad they’re open so early — I had an 8am appt and was out by 8:45am, and had to wait 10 mins to be seen. Would recommend it as a basic, no frills testing center.

My new favorite Quest Locale. In and out quickly, friendly, professional care. And convenient to Chinatown shopping afterwards.

I was terrified to go here, after reading the reviews.
I must admit, the two times I went, it was empty.
During the holiday week was the first time, and 10:30 am, on a Friday, walk in.
I had a tech that was on point! William.
Little pain if any, and he moved like a dancer, never missing a beat.
He is one of the best, I have come across.
I did notice a sign on one bathroom door,
asking patrons not to gather semen samples in the bathroom.
Hmmm

I waited for about 60 minutes for a simple blood test while there was only two people in front of me on Saturday afternoon. Only two technicians were working. They worked very slowly without concern of people were waiting. I can’t imagine how long you will have to wait in the morning when tons of fasting people rushing in to get their blood drawn. Avoid this place if you can.
Oh, did I mention that they took my credit card info as well because they were not sure if the test were covered or not. Smh.

I’m here with my boy friend, he came to get blood work done. The appt was for 12:45 pm and we came 10 mins early, it is now 1:16 and we are still waiting. It’s ridiculous. The fact that they’re open on a Saturday maybe the reason why they’re running so behind. But point is they should be on top of it, ESP if one is driving in etc.
They just called his name so that’s a 30 min wait. They need to work on this aspect of the clinic.

Never again would i do blood work here. I came in at 12 and signed the papers (no appointment). Ended up waiting till 2 o clock and ONLY because i asked what was next to my name (waiting list) and she said it said drop off. She told me i should had seen it earlier like it was my fault. Bascially the asian doctor that looks like he needs some **** in his life, wrote drop off for me for no reason. Im really mad about this and I wish there was a way i can report this place.
I feel so bad for the people that dont speak english because apparently they treat their own people aka chinese people like crap.
Rude. Not a friendly environment. Would never do blood work here again.

Terrible experience. No staff, extremely crowded waiting room, after waiting for 30 minutes for my appointment, I just walked out, was terrified to let the people at this lab take my blood, worse than the DMV. Not sure who is writing the 5 star reviews, but they are far from my experience. Don’t go here.

1. Customer Profile — A lot of people who can’t speak English and ask repeated questions on when their turn is/​what to do.
2. Understaffed — Only 3 staff at one time managing 10 – 20 people in the queue.
3. Inadequately Trained Staff — The phlebotomist drawing my blood had to call someone on his phone to ask what my doctor’s letter said and wasted a lot of time (note that my doctor’s letter is a standard lab requisition form). I was here for a timed test and halfway through, they forgot about me because my original phlebotomist left — I had to remind them. One customer asked politely if long waits were always the case here and if they were understaffed — one lady replied — not always the case. He asked how long the wait was — she said — I don’t know in a rude manner. Err shouldn’t there be better customer service?
Quest you better step up your game! Customers are getting pissed and walking away!

The guy from the Quest Diagnostics on Centre Street sent me here after telling me that he couldn’t perform the appointment I’d made online because it was for a 4-​hour glucose test and the Centre Street location closes for lunch at noon. (Would have been nice if they’d noted hours online when I made my appointment, but whatever.)
It’s the middle of July in Chinatown.
At 9 a.m., it was already 85 degrees out.
There was no air conditioning.
Did I mention I was there for a 4-​HOUR TEST?
I turned around and walked out.
(So, y’know, I can’t comment on the quality of their blood draws, but I can say that several people were waiting, and there was nobody at the front desk. I hope the people waiting got helped after I left — many of them were elderly, and it was balls hot in there.)

I’ve had very smooth and efficient visits here — at least three times in the past few months — and have no complaints. The guy who does all the blood draws is very sweet and has a great sense of humor. Haven’t been to any other offices to compare, but after reading various reviews of different locations, I was worried, only to find that I always leave with a smile. Almost don’t want to review because I don’t want it to get crowded! I’ve never had to wait to be seen (and that’s without an appointment).

Need to do some blood work? Welcome to Quest Diagnostics, where we’ll stab you with needles, suck out all your blood and have you off to where you need to be in just a matter of minutes!
I don’t know why, but I always find Quest Diagnostics very efficient. The employees here seems a little irritated, however, so my favorite Quest Diagnostics is still the one in Flushing. This place isn’t bad either, and everything they have is still sterile and tidy.

Time for my annual physical, and my doctor ordered up some more blood work with none other than Quest Diagnostics. I remembered my visit last year to a rather dingy basement on 14^th street, so I was a bit apprehensive this go around. At the very least, I was going to try and arrange for my appointment at a different location. I am glad I did!
It’s like night and day. This location in Chinatown is so, so much better. This office is so clean! Better than that, I had the quickest appointment of my life (that’s counting any appointment). Seriously, as I was SIGNING IN, the phlebotomist indicated that I could proceed to the room down the hall. I had to look around, because it sounded like she was talking to me. Wait, she was talking to me. I couldn’t believe it! I proceeded down the hall and into the office. She verified my information, and took my blood and said that I was done. So quickly it all happened, I had to verify. Indeed I was done. By the time I returned to the elevator, I swear only 3 minutes elapsed, and the time on my watch showed that I was still early for my scheduled appointment. Unbelievable. I really think I waited longer for the elevator than I did having my appointment. This is now my go to spot if I ever need to use Quest in the future. Recommend.