Patch Media Corporation

I gave the Patch/​AOL Advertising 1 star, because I could not give them anything less. Do not waste your money advertising with the Patch or any one of AOL’s advertising companies. We signed a 1-​year contract with The Patch and have been extremely disappointed with what we were provided and with the terrible customer service we have received from the sales people as well as their management. We were promised several very specific items during the sales presentation, which were not delivered. After one month and over $ 1,200 out of our pockets, we requested that our contract be cancelled s a result of not receiving what we were promised and paying for. Their contract clearly states that it may be cancelled if there is a material breach of the contract by either party. We have several emails from the sales people and those in management acknowledging that we did not get what we were sold and promised, yet they refuse to cancel our contract. They have charged us in excess of $ 4,500 since our first request to cancel and still insist that their contract cannot be cancelled. Save yourselves the money and headaches involved with advertising with any one of the Patch’s community websites or with any AOL owned company. I am very happy to provide any and all documents related to this complaint to anybody considering paying to advertise with them.