Paramount Hotel

I work near the hotel. Because of a special event, I was required to work long hours for a week and chose The Paramount because the commute home would be too long. When I checked in, the room temperature was 75. I set the thermostat to 70, and went back to work. When I returned from work at 1am the room temperature was 76. I called the front desk and an engineer came almost immediately. He determined that the AC wasn’t working properly. I had to argue to get my room switched. At 1:30 in the morning, it should have been a no brainer. I did not want to wait for a window unit to be installed, and then for the room to cool down when I had to be back at work at 7am.
Things went smoothly until my next to last day. When I took my shower, the stall walls had a small swarm of gnats or mayflies. I notified the desk and they said they would take care of it. That night at 1am I returned to the (new) room. The temperature was again warmer than the setting. Once agin the engineer came and cleaned the AC filter and sprayed for the flies in the shower. (They were still there). I had cool air for about 10 minutes before the AC quit again. The next morning I found the flies were gone for the most part, but apparently had taken the wash cloths and bath matzoth them, for I had none.
At checkout I mentioned some of these things to the lady at the front desk and she apologized for the problems and gave me a $ 100 refund. I truly appreciate that gesture., but for almost $ 2000 I had hoped for much better overall experience at a hotel that presents itself as being a level above most.

This hotel was booked by my company and it was close to time square walking distance. I figured it would be a great hotel. When I walked into the lobby it looked really nice and modern, a good vibe to it so I figured the room would be just the same. Boy was I wrong, the room was small the bathroom was smaller, the hallway and the room had a stint to it. The air condition didn’t work. There were stains on the chairs. I would not recommend this hotel to anyone. Please don’t book it unless it’s free.

This was the worst experience ever! The only thing that was good about this hotel was the location. We arrived early Saturday morning to the smallest room I have ever seen, but it’s NY, so I sort of expected it. In addition to the room being small, the air conditioner and shower did not work! We had to switch rooms 3 times! The last room we had their actually had to come and remove the apt conditioning unit! I wouldn’t recommend staying here

The hotel lobby is absolutely beautiful. The location is fantastic but the room was SUPER tiny. They also didn’t give you free channels which I found weird because I assumed that most hotels do… Only needed a place to sleep really but wouldn’t say I’d come back.

This hotel is the worse hotel ever!
The lobby is stunning and is used as bait.
You would think that the rooms match the same caliber as the lobby but they don’t.
The rooms are disgusting. The ceilings are popcorn ceiling filled with dust and cracks and water damage. The washroom looks like a jail cell (no exaggeration). Very upset and disappointed because you are tricked to believe that this hotel is nice.
No air circulation in the elevator and hallways.
Save your money and do not come here.

This hotel fully deserved 2 stars from the get-​go.
They told us that it is a mandatory charge for Wi-​Fi services per day whether we want to use it or not. That is a first for many 4, 5 stars hotels we have been in before.
They bragged about their remodel rooms. The room we got was worst than what they had before the remodeling took place
How do we know this? We stay in a room at this hotel right when they started the remodeling process
Coming back to this hotel isn’t an option for us in the future

Booked this hotel on Groupon at a really low cost for Times Square. The lobby was very nice. Large space to sit and has a bar/​restaurant in it. Also had a small convenience store. Staff was friendly. Check in is at 4pm and we arrived at 11am and our room was ready by 11:20am. Elevators were fast and working. The room is very tiny. Queen size bed and very good air conditioning. Bathroom is small too and shower is really small. The bed is comfortable. Only complaint is that the floor in the room has a lot of stains. For an inexpensive hotel in Times Square, it is a good deal.

Came here on a couples trip. Stayed here during a quick trip to NY for a day. Walking in and seeing the lobby I was like niceeee. And then a lady pushed the elevator button for us, okayyy, nice. Got to the third floor and the doors to the rooms were next to each other so I knew the room would be small. Double bed. Bed sizes were descent for us to sleep in. The bathroom lol. Another story. Looked like a closet so small and narrow. Toilet, sink, shower and door up on each other. As I’m in the bathroom I hear my boyfriend and his cousin talking about a roach! He killed it and then I came out. It was a giant roach! I didn’t feel safe sleeping there anymore. But had no other option. The hotel is definitely overrated for its price.

This hotel stinks. Both senses. Rude staff, paired along with dirty motel. I mean seriously, I’ve stayed in Days Inn the same quality as these. Not trying to be snobby because I’ve stayed at a hostel the last time I was in New York, but god damn the hotel was run down. PLEASE PLEASE PLEASE spend your money elsewhere. Yes the location is nice, but there are better ones. I wish I would have stayed somewhere farther from Times Square if that meant I didn’t have to stay in this stinky hotel. Sorry but the dark setting just shows that you’re trying to hide all the suck away. In the elevator, no one could even see which floor they were trying to go to. It’s that bad.
I would say the lobby is a little cool hangout with good background music but I couldn’t stand being in the room. Rooms were small, dirty, old, you name it.
You know your staff sucks when an old french guy in his boxers is complaining at 2:30AM in the morning about how his A/​C doesn’t work. And you refused to accommodate him with anything because «it was getting late» and that he’d have to wait until the next morning. What a load of BS

Now don’t get me wrong this hotel has a great location. But my experience here for a week was horrible. Not a place for kids due to clubbing at the bottom of hotel. Elevators smell like cigarettes rooms are dirty the small store they have in the lobby is overpriced don’t go to this hotel.

Booked this hotel for my short stay in New York. Great Location right next to Time Square. The Lobby is nice, hotel is clean, but it was a bit overpriced for the quality compared to its competitors. If you want a fridge, you have to complain to the front desk and you will get it.

Great hotel for its location. The lobby is very dark which I noticed was a negative in some reviews but I thought it was really cool and eclectic. Comfy couches and chairs and it was warm. The bar was fun and the bartender Jason was great! The staff was helpful and very pleasant. Our room was small but cozy. It was very clean and it had everything we needed. The bed was super comfy. Our heat wasn’t working initially but was fixed within an hour. I did short the fuse while drying my hair and so the power in our room went out which was weird but the situation was rectified immediately. I’d stay here again.

After reading the reviews I didn’t know what to expect. I was blown away with my room. It’s beautiful and much more than expected. The service and bell man were above average in my opinion. He even refused a tip after I tiped him! I would give it 5 stars but I felt people wouldn’t believe me. I’m not sure where the bad rooms are but we were nice and polite and got a perfect room! We will be back again
Also the front desk lady hooked it up with a few free drink passes from the Paramount Bar and Grill. The Moscow Mule was on point!
The only negative was the water pressure in the shower which in my opinion is ok because of the pricing.
I guarantee you can’t find a closer hotel to all the action at a better price. Don’t be afraid to call in and address your concerns. They took care of mine without hesitation

Pros:
Fast checkin
Super friendly staff! So friendly I almost feel bad for leaving a poor review. So the 3 stars is primarily because of the service.
Main lobby
Location
Clean towels in the gym
Cons:
Dim lighting throughout entire building. (At one point I forgot what time of day it was)
Duvet is sandwiched between 2 sheets so there’s a possibility you’re sleeping on something not clean.
Bathroom door didn’t lock.
Overall I would say I wouldn’t go back unless I had no better option.

I am giving this hotel 3 stars mainly because the staff was very nice and the location was great.
I have to say the biggest issue I had was how dark the lobby was as well as the hallways. You could not see if it was clean or dirty because it is so dark.
The room was small but that was expected. The beds were comfortable. The bathroom was in need of updating. The shower did not drain well and it was the type of tub you would find in a low income housing project.
The hotel offered valet parking which is nice but I could have parked my car next door in the parking lot for 5 days for the cost of one day at the hotel.
The location I will say was great. Especially if you were going to see some shows and there were several great places to eat on W. 46^th street.

While this location of the hotel is awesome– a block from Times Square and close to a ton of restaurants and bars. I don’t think I could ever bring myself to stay in this hotel again.
Our heater clicked all night long– EVEN WHEN IT WAS OFF, It would make some kind of dripping noise constantly.
Right when I found sleep and thought I could sleep through the noises the hotel started doing some sort of maintenance with their alarms on a Saturday morning at 8am.
Getting a room with a «view» isn’t worth the noise from the street all night.
The rooms are quite small, like some other reviewers have said, but I did expect that for the area.

Clear and concise.
Location: 5 stars — right on Times Square, all you have to do is walk towards the end of the block.
Ambiance: 3 stars — depends on your age bracket. Usually the nightlife in the hotel is for an older crowd (40s and 50s)
Room: 2 stars — ridiculously small. The room door missed the bed by one foot… The bathroom is tiny to say the least with paper-​thin walls. Oh, and outside our window was a beautiful view of a brick wall perpendicular to another window of a room just like ours. The heater smelled old and had a terrible noise. Beware of the BROADWAY CLASSIC, cheap but not worth the tiny space. There was however, a nice flat screen tv in the room.
Food: 1 star — I paid $ 150 in room service that included $ 40 for a «28-​day aged» dry rub steak– McDonald’s burgers taste less plastic than that. Fries were stale, and a bottle of water costs $ 8.00. The salmon was good, thankfully. Everything else was just awful.
Amenities: 3 stars — fitness center had the essentials, would’ve really enjoyed a hot tub for cold, winter nights. The DJ in the lobby was nice touch, however $ 15 per night for Internet, was not.
Customer Service: 4 stars — I’ve had other hotels call and ask if I’d enjoyed my food after I’d ordered it from room service, didn’t get that with this hotel. Staff is pretty friendly though.
Overall, I would stay at this hotel again, I would just stay in an upgraded room and avoid ordering room service.

Un hotel au coeur de la ville, à 1min de Time Square, à 2min du métro, abordable et confortable. Certes toutes les chambres né sont peut être pas super fraiches, mais c’est rénové, propre, classe. Un petit coté abercrombie pour l’ambience feutré des lieux communs. Un personnel agréable bien que certains soient un peu rude, et surtout tout les services sur place. N’hésitez pas à confier votre courrier à la boutique de l’hotel qui se chargera de le poster pour vous.
Le plus: le lobby et les salons privatifs qui sont juste géniaux.
Le moins: le wifi hors de prix.

While I typically wouldn’t write a negative review I feel as if it’s inevitable after the circumstances we endured during our most recent trip to NYC. While this hotel is centrally located in the middle of Times Square and is described as contemporarily appealing, the reality is as far from that as possible. First off, the lobby is a preview of the afterlife.
After checking in and hopeful of spending as much time exploring the city, we were welcomed by a blast of lingering cigarettes after opening our room door. We immediately contacted the manager and after waiting 30 minutes for someone to come help us, her solution was to suffocate the room with an air freshener and open the windows — that’s not adding that she basically yelled at us for bothering her.
The next morning we all woke up smelling as if we had been in a smoke shop all night. We spent most of this day out exploring the city but when we got back, we were welcome with yet another unwelcomed smell of weed. Both the security and manager that were working were much more professional this time around and acknowledged their the circumstances of our room and stay were ridiculous.
This review could continue but I won’t waste your time… Run while you’re still ahead — DO NOT STAY HERE!

The hallways look like the hallways of a public bathroom. The TV guide did not work and the TV, though it looked new had lines on it. The carpet was dirty and the room was small and looked nothing like the photos on the website.
High speed internet? I ran
you get 1.19mbps download and 0.34mbps upload. Don’t stay here if you need your laptop for business. I ended up just tethering my phone for faster internet.

Ich hatte das Hotel über das Internet gebucht und wusste um die Defizite und Kritikpunkte, die mich erwarten würden. Da aber die Lage des Hotels so super ist und auch der Preis, im Vergleich zu anderen Häusern in der Umgebung, annehmbar war, entschied mich für das Paramount Hotel.
Das Hotel liegt in der 46^th Street und knapp 200 – 300 Meter vom Zentrum des Times Squares entfernt. Perfekte Lage um die Stadt zu erkunden, da auch er Bus Port Authority nur vier Strassen entfernt ist und im Umkreis diverse U-​Bahnlinien fahren.
Das Einchecken erfolgte etwas mühselig, da leider eine, der zwei reservierten Zimmer bei
nicht zum Hotel durchgedrungen waren. Sie hatten angeblich nur das eine Zimmer im System. Das ging ja gut los, dachte ich.
Die Dame am Empfang war aber freundlich und sagte das sie es klären würde. Es dauerte eine Weile, mit ein wenig hin und her und wir hatten das zweite Zimmer.
Meine Frage, ob das Zimmer auch die zwei gebuchten Queen Size Betten hat, wurde verneint. Angeblich würde es keine Zimmer mit zwei Queen Size Betten geben. Ich zeigte ihr meine Buchung, mit dem Foto des Zimmers und das ich ja einen höheren Preis dafür zahlen würde.
Angeblich würde das
so einstellen und sie könnten da nichts machen.
Nun begann die Diskussion über den Preis und das Zimmer. Nach einer Weile des Hin und Her und des Klärens ihrerseits klappte es plötzlich mit dem Zimmer. Welch Wunder, es gab doch ein Zimmer mit zwei Queen Size Betten.
Der Haupt-​Kritikpunkt, das die Zimmer klein sind, stimmt.
Mit zwei Koffern und diversen Einkäufen in Tüten wird es dann schon gemütlich. Aber man kann sich gut arrangieren, da man ja im Grunde die wenigste Zeit im Zimmer verbringt und dann auch noch die Augen zu hat und schläft.
Das Zimmer und das Bad sind ingesamt sauber. Das Bett bequem und der Fernseher funktionierte.
Die Klimaanlage war sehr laut und konnte Nachts aufgrund der Lautstärke nicht angemacht werden. Hätte auch zu stark gezogen.
Im November vielleicht nicht ganz so schlimm. Im Sommer könnte das Zimmer über Nacht aber sehr warm werden.
Das Bad war ebenfalls klein und hatte eine Wanne als Dusche. Vollkommen ausreichend. Duschgel, Seife und Bodylotion wurden vom Hotel bereitgestellt.
Am stylischsten war hingegen die Hotelhalle, die sehr schummerig und mit einem sehr interessanten Raumduft beeindruckte. Die Assoziation mit einer Bar war hier eher da, als mit einer Hotelhalle.
Bei der Abreise kam dann die positive Überraschung, das wir für das Zimmer mit den zwei Einzelbetten nur den Preis des günstigeren Zimmers auf der Rechnung hatten.
Möchte man seinen Koffer nach dem Auschecken noch einlagern, kostet dies 2 Dollar pro Koffer oder Tasche. Beim Einchecken war dies noch kostenfrei.
Ingesamt kann man das Paramount Hotel empfehlen, wenn man sich mit den vermeintlichen Kritikpunkte arrangieren kann.

Hello —
There was minor problems with my room and i let them go because it really didn’t impact me too much. UNTILL there was a leak in my room and got some of my belongings water — damaged. I called to let them know and they took too long to get me a new room, PLUS this room and bathroom were smaller, in our previous room at least i could hang my coats /​blazers. In the new assigned room there was no room for my coats /​blazers.
The staff seemed very little concerned and the manager couldn’t get us a better room, gave us instead free breakfast tomorrow. …
I attached some pictures, including the leak /​wet carpet /​old bath tub /​a pointy rose stub? that was on my bed and pinched my left butt cheek when i laid down on the bed.
highly don’t recommend this place.
definite wouldn’t come here again.
horrible experience.

Wow, although the Paramount has evidently gone through a renovation, all I remember is this hotel gets the award of being THE smallest hotel room I’ve ever stayed in while in the city.
It was only for a night, so it wasn’t so bad, and of course the rate happened to be dirt cheap. When you went to open the door from the hallway, you couldn’t, since it banged right into the bed. We actually found this to be funny. You certainly get what you paid for.
From the photos here, it looks like they still have those cone-​shaped sinks, but I’m happy to say I remember having clean sheets and no issues. It looks like a disaster from the more recent shots. The picture I posted was when they had a huge piece of ‘artwork’ behind the headboard.
I don’t believe Paramount is a part of the Morgan’s Hotel Group anymore, but of all the hotels within that group at the time, this was my least favorite. But I’m still glad I tried it.
Fun Trivia: There is a 2004 film titled ‘Mysterious Skin’ where the lead takes one of his tricks here.

Super Lage, aus dem Hotel raus und man ist nach 300 Meter am Times Square…
Etwas kleine Zimmer aber da man in New Sork eh nur im Zimmer schläft und sonst in der Stadt ist spielt es keine grosse Rolle.
Ebenfalls ein kleines zweckmässiges Badezimmer mit allem das man benötigt, Badewanne, Toilette, Waschbecken aus Chromstahl und einigen Ablagemöglichkeit…
Die Lobby ist etwas dunkel mit Discomusik und einigen Sofas, aber gemütlich, angegliedert ein kleines Café welches aber nicht zum Hotel selber gehört, für diejenigen die schnell ein Frühstück nach dem aufstehen brauchen, ansonsten hat es in der Nähe des Hotels alles das man braucht…

No Paramount Hotel, o lobby e o bar são realmente impressionantes. Os drinks são perfeitamente balanceados e appetisers de primeira linha apesar de extremamente caros.
As roupas de cama e banho foram trocadas qdo solicitadas e a localização do hotel é perfeita. Difícil pensar em algo melhor se vc curte shows da Broadway.
Entretanto… Os quartos são ruins de doer. Ar-​condicionado e aquecedor barulhentos. O espaço é extrema… extremamente pequeno mesmo. De verdade. Certamente este será o menor cômodo em que vc já esteve na vida. Caso estejam acostumados a ter espaço, não recomendo a hospedagem em absoluto, pois as chances de estresse com seu companheiro (a) pelo aperto das instalações são enormes para não dizer certas.
Carpetes imundos e uma pizzaria ao lado do hotel q vc não dá nada mas é maravilhosa! Vive cheia!