Olga’s Alteration & Design

I came in hoping to get a dress altered for a wedding. She was extremely rude and acted as if it was an inconvenience to see what the alterations would be. She rudely told me she could not make the alterations in the time frame that I needed done. Definitely never going back.

I first came here because I lived around the corner, and a neighbor made the recommendation. I had a couture designer strapless dress that had a built in corset and multiple layers, so it was a complicated alteration. Olga knew exactly where to modify it so it would stay up and so it would look flattering. When I saw what a great job she did with the complicated structure of the dress, I knew I could trust her with any dress, and now that I live in CT, I’m tempted to bring my clothes to the city just for her to do the alterations. I agree with the other reviewer that she is pricey, but I have had tailors at dry cleaners ruin other clothes, and I’d rather pay more and be confident the job will be done right.

Condescending attitude and no idea of what contemporary style/​fit should be like. Ridiculously overpriced. Spent 20 minutes pinning my pants down on me (needed to take down the waste due to recent weight loss), held them at her shop for over two weeks and managed to give me back garment that was still so loose in the waste that my pubic area was risking exposure, but somehow managed to take in the width in the thigh, making my $ 300 Brochu Walker «boyfriend trousers» look absolutely ridiculous. No apologies when I pointed out the problem and asked for revision. She said she was going to call me when pants are ready, sometime in two weeks (!?!) When I expressed dissatisfaction regarding having to wait for two weeks again, she told me -” if you not happy, don’t use my services.” Refused to refund my $ and asked not to «make a scene». No need to say anymore.