Ny Bella Nail & Spa

This has to be the worst pedi/​mani experience in my life! It is! Today i tried them bcz of one thing: their promise of sanitization and using a new ket for each customer! Not true! The only disposable item was the foot plastic liner. I can’t believe how quick she was! 5 minute pedi/​5 minute mani!!! And trying to push nail color on me when i said twice i dont want it! People have their own choices, i dont have to be defending my believes or that i dont like to put a nail color now!
She only cut and polished my nails!
Never again. It was 40 with tax and tip. But not worth 2 dollars

attitude from judy and would not honor their own promotion. The 200 points for a free manicure is all a gimmick. Do not recommend.

So when I went to this place for the first time and had a bad experience, I was given a card for a free pedicure the next time I go there (as part of a promotion they were having at the time). I was so angry with the whole experience and wasn’t planning to use. But then I saw the card in my pocket the other day and thought I’d give it a second and last try. I made sure It wasn’t Judy and I had a completely different experience. Nina I believe her name was, and she took great care of me, was super nice and patient and did a great job. 5 stars for Nina and 4 stars for the staff than can be on the rude side.
I’ll try them again and will update if anything changes.

This salon opened up right by my apartment, and although there are many salons I’m always looking for the best. I came here during the grand opening because I received a promotion in the mail for something like 20% off. I got a gel manicure and a pedicure, which were fine. I think I may have added a 10 min massage too. When checking out the lady who helped me convinced me that instead of using the promotion, I should do some deal where I pay full price but get a free pedicure gift certificate. After trying very hard to understand what she was trying to sell, I finally gave in even though for some reason I felt like I was getting screwed. Fast forward two months, I go back to redeem my free pedicure. As soon as I sit down I tell them I have a gift card. They ask to see it, and then show me that it says expires 2/​29, today is ³⁄₈. No one mentioned it expiring to me when I got it. I was upset and asked for them to speak to their manager. She calls him quickly, hangs up and says nope can’t. When I continued to protest they threatened to call the cops on me! When trying to get new business and break into a VERY saturated market, don’t have terrible business manners. Go to four seasons around the block instead– nicer looking and better service.