Nordstrom Rack

This place was such a disappointment. It felt like Filene’s Basement when it was liquidating super old merch, but not super cheap. Just messy racks you really have to dig through to only find rejects. Not worth your time.

Yes there are great deals to be found, but you certainly have to work hard to find them. This location is ways crowded (not unpredictably). It is messy and disorganized (like wrong size close in wrong sections so frequently you might as well just randomly organize everything). lines are long as well and they move slowly… Boo!
BUT if you want to save money on nice clothes this is the place!

Too messy.
Too busy.
Long lines to pay.
I’m sure there are some bargains to be found but… my life is too short to battle through this set-​up.

Nordstrom Rack is similar to its neighbor Burlington (
), but a bit more organized and spatially appealing. Brands I’ve regularly seen here include Diane von Furstenberg, Vince and Michael Kors. There’s also a wide range of designer jeans (don’t ask me the brands, they’re never in my size).
The shoe department also carries a lot of hits from the previous season. They’re priced at a discount, but not as cheap as TJ Maxx or Marshall’s. I’ll often check on eBay and Google Shopping to see if I can find items priced cheaper before I make a purchase in this store.
If you do see a unique piece you like, say by some boutique line that has been discontinued, buy it when you see it. It will likely be gone if you attempt to find it during a future visit.

This place is pretty impressive — I would say it is possibly the best Nordstrom Rack in the USA, but, this IS NYC…
The brands they carry and prices are drool-​worthy.
Leave your credit card at home if you do not want to overspend, because it’s easy to do on half priced Kate Spade and Burberry.
I can’t say much more than has already been said: Beautiful selection, lot’s of space, well organized.

Very pleased with my shopping experience at this location on Christmas Eve.
Excellent selection and the Mens shoe section is superb.

If you know what labels are classic, well-​stitched, and made in natural fibers like wool, cotton, etc. and have 30 minutes to spare hunting through the racks here, you are sure to come up with a well-​discounted find or two. Some good quality items mixed in with very trendy items, all at well discounted prices. My recent find was a below-​knee wool blend Autumn sweater for $ 30. So I peel away sticker upon sticker to reveal the original price of $ 160. GO me! It’s NYC baby, NEVER pay retail!

This place should have a higher rating! I’m totally addicted. The prices are great and I have to avoid going here because I cannot leave without buying a pair of shoes. Sometimes it is hit or miss if I’m looking for something in particular, but let me tell you… this is a dangerous place to browse (in a good way)!

The selection of men’s apparel is pretty slim at this location (downtown Brooklyn’s has a much bigger selection and is much less claustrophobic — it even has windows![lol]). They do have a reasonably good selection of men’s shoes. It’s worth a quick run through if you’re in the neighborhood, but don’t expect anything very exciting.
If you don’t have a phobia about crossing the East River, you’re much better off heading to Fulton St. (not a long trip — 2 stops from Union Square to DeKalb Ave, on the Q, then walk a few blocks more or less west on Fulton St.)
Oh, and as an afterthought: they REALLY need to do something about the bizarre organization of the checkout area. First, ditch the huge sign that says «Returns», since those registers are almost never staffed and, illogically and confusingly (given the sign), you actually have to get on the regular line for those transactions. Second and more importantly, totally rearrange the cashiers and create something more manageable than the tiny roped off, U-​shaped feeder area that leaves a long line of shoppers straggling off into the aisles while waiting to check-​out. I know the space is cramped, but surely a big national chain can afford to hire someone who knows how to rationally manage the logistics of small stores with a lot of customers?

One of my fav stores. I always order on Hautelook and return unfit clothes here for free. Ppl here are extremely nice!

The staff is so unfriendly and rude bickering at each other during checkout. Yes you can get amazing deals but the checkout girl neglected to remove the security tag which means I have to travel an hour each way to go have it removed

I can stay here all day and sift through all the good deals that await. Sometimes when I find something that really speaks to me, it’s either damaged or not my size. No wonder the discounts are out of this world. But if you’re patient enough, you’ll find something. The best part is when after paying and the cashier tell you «congratulations, you’ve saved more than you spent today!». Ah makes me want to shop more. The hours standing and fitting – totally worth it!

I never leave here empty handed. I try but I can’t! I make a bee-​line for the shoes and sometimes mosey around the outskirts of the designer rounders. There’s plenty of staff so if you have questions or are looking for something it’s easy to find someone.
I love that you can be rung up almost anywhere in the store. If you have a quick item to buy (makeup or sunglasses, etc) that you can drop in your bag or wear out they’ll ring you up on an iPod touch and you’re free from the long checkout line. Merch is every changing so naturally I come back often.

Did you know that if you buy an article of clothing from Nordstom’s with a Nordstrom’s card, they will alter it free?! I mean, first you pay, then they refund the payment in Nordstrom Notes. Just like money. Well, money that you must spend at Nordstrom’s.
(Do you know that it can cost $ 25 in Manhattan to have an original hem on jeans?!)
To me, Nordstrom’s spells suburbs, and actually, I was out of town when I happened to go on a spontaneous shopping spree. Advised of the policy on alterations, I applied for a Nordstrom’s charge card and continued to shop and I haven’t stopped since.
By now I have ordered many jeans from Nordstrom’s online and then brought them in Nordstrom Rack to be shortened. The tailors (seamstresses? alterations ladies?) are very pleasant, also experienced. Apparently they have seen it all, although how much there is to see, I’m not sure.
Very quick service: go to the fitting room and they immediately call the … well, you know who. to come down; they arrive in a few minutes; measure you; give you the pants and a receipt. Then you take them to the cashier to pay (or non-​pay). This is the only part that may take a while. But not always. And your cell phone will not work. Forget about texting your husband while he is waiting for you in Union Square.
The pants turn around pretty quickly. If you’re in a rush, they try to accommodate.
Then you get your Nordstrom Notes in the mail and get ready to make more purchases. Personally, I don’t care for the ambience or selection for shopping, but apparently — based on the reviews here — others do.
Five Stars for the alterations, but I had to take one off for the rest of the store, which doesn’t appeal to me.

This place has it all. I mainly come her to shop for Jeans like Mavi, Diesel, and Joe Jeans. The shoe selection is not bad, they carry product that you cannot find at the competitors. They have this one brand in particularly such as 14^th and Union. I must say the quality of their shoe is pretty good.
The location is in the basement so your signal is spotty and you can always know who is a staff from the team outfit. Overall, there is a good selection to peruse and sift through so if you want a true shopping experience… you need to stop in.

*** Huge selection, Clean, Great location ***
Located in the heart of Union Square, Nordstrom Rack has a large selection of items. Since this is a discounted store, I’m surprised by how clean and neat everything is. You can find an assortment of items here from accessories to lingerie to clothes to shoes, etc.

Only Nordstrom anything in Manhattan. It is always busy at this location but that is expected for any department that sells high quality brands for great prices. The best times of the day to visit this location is weekdays before 3pm. It is much more easy to navigate and find a sales associate if necessary.
REASONS I SHOP HERE is the selection is huge, great quality, & awesome prices. They keep this store pretty tidy seeing the amount of traffic they get. The associates are extremely helpful and take their time in assisting you. Also if they dont have item in store they will locate it and ship it to you!

I come to this Rack pretty regularly; about once a week, even though the one in Queens is closer to where I live. The reason is they DO have some amazing bargains on high-​end items, you just have to have the patience to look (I also have an app on my phone that tells me if an item is priced correctly or should be lower — a lot of times the item is less expensive than the tag says). As others have said, great makeup selection and prices, though $ 8 for OPI nail polish isn’t a great bargain. Have found some nice handbags on discount; high end (Valentino Rockstud, Jimmy Choo, Proenza Schouler), but you have to get there very first thing in the morning. Recently they’ve been keeping a lot of the high end bags in back stock as they had a problem with shoplifting.
Which leads me to one of the reasons I’m only giving them three stars; for the second time in less than two months, I purchased a bag that isn’t authentic. The management needs to be better trained on how to spot knock-​offs. I didn’t realize it until I went to use it on Friday. I’m hoping the don’t give me any trouble about returning it.
My other reason for giving it three stars isn’t so much the store itself, but the horribly rude customers. Take a walk through the shoe section and ponder what these peoples homes must look like. It’s atrocious. And don’t expect anyone to say «excuse me» when they ram their Suburban sized stroller into you. I could spend hours in the shoe section (and usually do — but not for the reasons I want to). They have a lot of high end shoes that you simply won’t find on sale anywhere else (i.e. rag & bone rarely puts their most popular boots on sale, but you can find them here for half off).
Some of the staff are really nice; others are horrible and shouldn’t work in retail. I know I couldn’t stand working there; people talking to you like a piece of garbage, throwing stuff on the floor, leaving things where they don’t belong, etc. But I found a $ 998 jacket here for $ 39.97, so I’ll just take an extra klonopin and deal with it.

Simply put, this place is everything. As someone who is six foot six with size 14 shoes, it’s dam near impossible to find shoes in my size. Usually I have to order them online and pray that they fit (which they usually don’t). Nordstrom Rack completely changed the game for me and has become a place I come about once a week.
The shoe selection changes on a daily basis, so what’s there today may be gone tomorrow. The selection however, is very diverse and good quality. I’ve walked out of there with some high end shoes (that actually fit) for very reasonable prices. It’s literally been a god send. They also sell other clothing from coats to hats. Everything you need is in here and it’s nicely discounted.
The only negative about this place is the checkout line. It’s pretty horrendous. Everyday is like Black Friday when it comes to the checkout line in here. You could be standing in line up to 30 minutes on any given day. They really need to get this part figured out because it’s enough to make you walk right back out and not shop there. Otherwise, this place is great, especially for tall people!

I’ve been to the Nordstrom Rack both at this location and one in Fairfax, VA. While the store itself is not glamorous by any means, it is better organized than most of the «discount» type stores (Marshall’s, TJ Maxx, Century 21) and offers surprisingly great finds and very helpful customer service (if you are paying by card, forego the long line at the check-​out area, just go straight to someone on the floor with a bright green shirt on, they can check you out at an express station using a handy gadget). They have a healthy assortment of Helmut Lang, I found several pairs of rag & bone Newbury booties, a Burberry coat, and it looks like they just got a new shipment of Michael Kors leather jackets not too long ago.
The prices are not as competitive as the aforementioned stores, but then it’s also harder to find some of the brands outside of Nordstrom Rack as well (sometimes not even available at an outlet). I’ve gotten a Milly dress for 85% off retail price and today I picked up a lovely Mackage coat for 40% off retail price. It really depends on what you are looking for, as it can be a hit or miss. Just remember that you are in Nordstrom RACK and not an actual Nordstrom so don’t expect too much glamour and have patience and an open mind.