New York Veterinary Hospital

I am impressed with the level of service and consideration all staff have for my dog and myself! They care for my dog as if she was the only dog with an appointment and take time to answer any questions, even if you call with a question – the Dr will call back very soon. We see Dr Windham!

Whatever you do, do not take your pet here.
About two months ago, we brought in our puppy for her first ever vet visit. We were recommended to them by the rescue we adopted her from. After we told the rescue what happened, they’ve since retracted their recommendation and will not be recommending this hospital to future adoptees. Thankfully.
For the FIRST routine puppy visit, they did not do a stool sample. We are first time pet owners, so was not alarmed by this, as we are not aware what happens during these visits. We called the day before to confirm what we needed to bring, what paperwork, etc. After about 4 visits, we realized that the doctor was not for us (she was quite wishy-​washy and very unsure about things), so we decided to switch doctors (literally about ⁵⁄₆ days after our last visit with New York Veterinary Hospital). Thankfully the next place we went (Astoria Veterinary Group — which I HIGHLY recommend!) did a stool sample and found out she was SEVERLY infested with THREE types of worms — hookworm, roundworm, and whipworm. Our doctor told us that she got the worms from her mother. We had been taking her to dog parks and interacting with children — for weeks. She was immediately admitted to the hospital for overnight care. We had no idea how lethargic she really was, until she got better. The vet even told us that it was noticeable that she had a ‘pot belly’ — one of the major signs. As you can imagine, we both were extremely upset. We are still dealing with the after effects, having to give her medication at the 3 week mark, and soon at the 3 month mark. It was an extremely difficult time.
After I called New York Veterinary Hospital, I was told by the manager that he was ‘surprised’ that they didn’t ask for a stool sample. After spending over 1K there, I asked for a refund of $ 145 for two exam checks which I thought was MORE than a fair refund, for the lack of care they gave. I went through a week and half of phone calls with this horrible establishment. One person blamed another, and so on. The doctor at one point blamed the receptionist. I ended up in tears after the last phone call, that went on for 45 minutes as they kept trying to push the blame onto ME! Saying that they didn’t do the test because I was ‘cost-​conscious’. THEY NEVER ASKED ME FOR A DIAGNOSTIC TEST, NOR DID I REFUSE ONE. They also did the other typical defensive responses: that she got the worms after the visit with them (no, she didn’t), that they dewormed her (no, they didn’t), that we should have provided the stool and asked for the test (what, show up with a bag of poop and say ‘test this’ — you don’t do that when a human goes to the doctor, nor with a pet. THE DOCTOR tells you what they need in order to do their job. The job that they are trained to do).
They said they would give me a refund and a call the next day, but it has been about 3 weeks, and no refund — and no call back. I gave them ample time to redeem themselves. After this review, I will be writing to the Medical Director (which by the way, no one at the hospital knew and said they were going through a period of ‘heavy turnover’) If that isn’t a red flag to you, I don’t know what is. They have proved themselves to be a money grubbing and extremely unethical practice. Go to Astoria Veterinary Group and ask for Dr. Brock. But, please, for the health of your pet, DO NOT GO HERE.

We brought our cat here a couple of years ago when our regular vet was unavailable. Our cat was having breathing issues and as assumed it was asthma or some sort of breathing problem.
After seeing the vet, the vet told us she couldn’t determine what it was based off of a regular exam and she could give him medication to treat bacteria but if he didn’t get better, we would have to bring him back to see what else it may be. Our other option she gave us was to have an X-​ray done to determine what it was.
After spending an additional $ 600+ on an X-​ray, she told us she still couldn’t tell if it was bronchial or asthma.
We racked up a bill that was about $ 1000, no clear answer, and medication to treat a «possible» issue.
Later on, we took him to our regular vet who was able to determine from an exam that he had asthma then used blood tests to also confirm it was asthma. Guess what? The exam, blood work, injection, and same meds we got from this place cost us under $ 200 and we actually got a final answer.

I had an amazing experience here. I brought my cat here who I got from the AC&CC in Manhattan. Because I adopted my cat from the AC&CC, I was able to get a free visit which was nice.
The weather was really bad and it was raining so I ended up being a half hour late to my appointment but they didn’t mind at all. I had Dr. Shaw and her assistant whose name I’ve forgotten but they were incredibly kind and caring towards my cat and me. They were very helpful and gave me just the medicine I needed to fix Fitzgerald who was sniffling.
I would definitely go back, not sure how the other vets are but Dr. Shaw was great.

I went to VCA for the free 1^st health exam. I took my French Bulldog puppy Blue Belle there with symptoms of sneezing & mucus through her nose & a bad case of diarrhea. The staff were very nice & attentive to my pup. We were seen by Dr. Kovach, she was very sweet to Blue Belle & thorough with the exam. She discovered Bella had a small respiratory infection & provived a presciption of antibiotics. A fecal sample was also taken to check for parasites. Dr. Kovach called the next day to inform me Bella has giardia & she needed to take another medication right away. I was also very surprised & pleased to recieve a call from the hosiptal staff to check up on how Bella was doing a few days later. She is doing much better and other than the medication being a bit expensive I wouuld recommend this clinic & Dr. Kovach to anyone looking for quality veterinary service.

I have seen/​spoke to Dr. Kovach several times and will not be going back. At our first appointment, she didn’t look up from her chart to acknowledge me, and was abrasive, argumentative, and condescending the entire visit. Her awful bedside manner has proved consistent with every other appointment and phone call. She seems too jaded for such a young doctor. She doesn’t like people and I’m not entirely convinced she likes animals. My animals and I deserve better, and so do you.
The only stars NYVH gets are thanks to the friendly staff and nice facilities.

my fiancé and I had recently moved to Manhattan, New York and were in search of a Vet hospital for my dog. After calling around several places, we decided to bring our dog here.
The staff were nice and my dog was seen by Dr. Jaclyn Shaw. She was very sweet to my dog and consistent in trying to keep him calm (very important i think) while she did what she had to do. it is important to me for Vets to take the time to associate with the animals and play with them for a bit before starting any procedure just to show that they are sincere of the dogs and thats what Dr. Jaclyn Shaw and her assistant did.
Overall, my experience with this location was great. My mini Aussie had a health exam, a shot, and blood drawn and an hour later, he is as happy as a 1yr old pup can be!
definitely bringing him back for check-​ups.

Just because one patient had an unfortunate event with one veterinarian at this clinic, –which I am truly, really sorry about by the way– does not mean that I cannot say good things about the veterinarian that helped me here: Dr. Kimberly Whitfield. I appreciate people that take pride in what they do, so hereby I am sharing my own story.
I had to fly to Europe with my dog and needed travel documentations and a health check up. I came into this clinic with the apple of my eye: My Boston Terrier Max. I found a coupon for a free health exam somewhere online. This clinic is normally not that cheap, but the certificate drew me in. My friend told me that this place can be trusted when it comes to how they deal with their little clients. He had gone there himself with his pet in the past and was always content. He was right.
The staff was friendly. The clinic was clean and organized, and Dr. Kimberly Whitfield was exceptional in how she dealt with my dog. Regarding the travel documentation that had to be filled out, she was exceptionally thorough, making sure not to miss a single detail on all the tons of paperwork. During the health exam, Dr. Whitfield even noticed a heart murmur, which was something that even my snobby, expensive vet in Morristown, New Jersey, never picked up on. I am still hoping this is not true, but she is probably right on point with all her experience.
Unfortunately, Dr. Whitfield just sent me and all her other pet owners that were at her clinic in the past a very nice and sincere letter. She stated that she is moving to North Carolina, in order for her daughter to attend a program specialized in sciences and engineering and she will start her own practice, alongside of the realization of her dream home. Talk about a woman with courage, dedication, knowledge, and who really loves what she does, and who truly cared for my little boy Max. :)
Kudos to Dr. Whitfield. I really admire women that work as hard as she does, while still having that charming sincere smile. I am sure that the remaining veterinarians in this practice with all their years of experience will be able to take things over seamlessly.
I wish Dr. Whitfield and family all the best in both career and in life altogether.
And I recommend this practice of course!

Dr. Bunning is incredible– whether checking on her patients, or her ability to calm down your baby animals. I love that she will have appointment times on Saturday’s, and she is great with following up and responding!

I just recently when to this Animal Hospital because my normal veterinarian was sick and was left amazed at the service. Dr. Whitfield, the regular practitioner there was a wonderful doctor. The service was what youd expect. The technician took me to a room and answered all the questions I had about the care of my dog. When the vet came in my dog fell in love with her (which isnt common with Sam, he’s usually freaked out at the vet). She looked Sam and said that the limp I had taken him in for would need to get x-​rayed. I had to leave an come back because they said I would take some time but I got my dog back by the end of the day. Id say their service was great, and there wasnt even the ridiculous wait Im used to at the vet. Im thinking switching hospitals to this one. The receptionist even called me the next day to make sure my dog was ok!
I recommend this place to everybody, you can tell these people had a genuine love for animals and they will treat your animal very well. Even my animal fell in love.

I’d like to give this place minus stars — it SUCKS!!!
When my dog was adopted from the 110^th st shelter, there was a welcome package and $ 100 off a visit to this vet, so they seemed like a good choice. At the time I was just fostering her, but I was already in love, so I went to see Dr Ziering not only for the kennel cough she had developed, but also I wanted to see what her general health was and check out one of her toes which was sticking out at a weird angle.
First she said the dog was in good shape, but since she was probably around 8 years old, I should really give second thought to adopting an older dog and pick something younger???
She did an examination, and said she was fine. Than I pointed out an obvious lump growing on the side of her stomach near her back leg. She said it was fat and nothing to worry about. I asked about her foot and she said it would need to be x-​rayed, which we did the next day.
So I brought my dog in at 8am, because I wanted to get her back that day, and I was told it should take a few hours then they would call me. I waited till 12, and then called them — I was told it hadn’t been done yet. Called back at 3pm — still hadn’t been done, and they basically told me not to call again. At 4.30 I got a call saying I needed to be there asap, so I was freaked, ran over there and was told they had just finished the x-​rays and they just wanted to get her home again where she would be more comfortable — like I’d left her there all day because I couldn’t be bothered to have her at home???
So Dr Ziering then told me she wasn’t an expert, and she’d like her colleague to have a look at them but in her opinion, my dog might have arthritis and the toe had been damaged somehow and should be removed since it was obviously causing her discomfort. She said she would get back to me after she had shown the x-​rays to the other vet. I asked her about a large lump on my dogs foot and she said it was just because her toe stuck up, and nothing to worry about.
A weeks goes by, I haven’t heard from her, so I call and leave a message. Then a friend recommends that I go to the AMC, because they have orthopedic surgeons.
I made an appointment with them. The orthopedic surgeon told me that she had severed the tendon in her toe, causing it to stick up, that it wasn’t causing her any pain, probably just felt weird when its cold out, and that amputating it would just make it harder for her to walk.
She said she had really bad arthritis in all her joints, and that you could tell that just from feeling them. The lump on her foot was actually full of joint fluid and nothing to do with her toe. She had to do a second set of x-​rays since the ones from the NY Vet Hospital showed one image from the side and one at a 45 degree angle, which basically showed nothing helpful. Plus the x-​rays we had at the AMC were done in 15 mins while I waited, and then were immediately available to view on the computer screen.
I also asked her about the lump on her side, this vet actually aspirated it, and found an even larger one on her inner thigh on the opposite side (totally missed by Dr. Dr Ziering) AND she found a lump on her ear which turned out to be stage two cancer!!!
So Dr. Dr Ziering basically misdiagnosed the original problem, didn’t bother to test one lump, missed the other two, one of which turned out to be life threatening and never returned my call!!!
This place is VERY expensive, has very out-​dated equipment, incompetent staff, and if I’d taken Dr. Dr Ziering’s advice I either wouldn’t have kept her or she’d of died of cancer, with one less toe.
Thanks to the AMC my little sweety it 100% healthy and the best thing to ever happen to my family.
STAY AWAY FROM THE NYVH!!!