New York Cleaners

These people are crooks. First, they told me I could pick up everything on a Friday, I came to pick up on a Monday, and three of my items still weren’t done. They charged me $ 73 for everything, even though I didn’t have all of my clothes back yet. I get home with the first batch and get a look at my clothes, and they looked worse than when I dropped them off. They looked worn, and like they’d been hung in someone’s shower to unsuccessfully get the wrinkles out, and two items were TORN. When I came back to retrieve my other items, I asked to speak to a manager, and they said someone would call me. That never happened. I wait a week, and decide to dispute the $ 73 with my bank, which resulted in a charge back. Then, apparently, they told my bank they would be will ing to «work with me» and had the charge back reversed. I was livid, called the cleaners for a straight week with no manager ever getting back to me. I am not interested in «working» with these people unless it means a full refund. I wouldn’t let these people clean my sidewalk. DO NOT USE THEM.

wash and fold: $ 1/​pound, minimum 8 pounds
Free pick up and delivery
NOT OPEN ON SUNDAYS (a prerequisite for me now)
clothes came back a little rough and worn.