Mint Green Cleaning

BEWARE OF HIDDEN FEES! i had our carpets done, and the end result costs us TWICE as much. They will sweet talk you into agreeing to clean the rug with the promise that they will touch up the colors to bring back the «original look» but the tactic is they won’t know until the rug reaches the service center before telling you how much the labor cost is. That’s when they will kill you with the price.
One silk rug cost us $ 1,200 for labor, $ 800 for cleaning $ 800 for «touch up». You might as well just buy a new rug.
They will say «we’re not going to charge you if you’re not happy» but they will charge your card anyway. Goodluck getting your money back.
They say they have been doing it for years but they still cannot give you a clear answer on price. If they were really experienced, they should know at least to give you an estimate that closer to the real price not twice as much.
Never allow them to talk to you or your partner /​spouse separately, because they will make one of you say yes (very pushy), or promise they will waive labor if you go ahead (but bill you anyway because they said they still have to make money). They will work on your emotion & attachment to the rugs.
Lesson learned:
Get a clear price before you agree which should include;
1) Labor, 2) «touch ups», 3) credit card fee (also not explained), 4) delivery fee (said they deliver for free)
ANY PROMISE OF WAIVED FEE SHOULD BE IN WRITING.