Metro Drugs

The cashiers were nice. Never had a problem with them. However, there were two employees (both tall, black men, neither wore glasses) who were doing stock that were highly inappropriate towards women. They kept harassing us and even accused us of stealing as an excuse for interaction. When they were proven wrong, they did not even apologize and laughed it off like it was a joke. Absolutely rude, and focus on your job instead of trying to pick up girls. Horrible experience and will not recommend.

I’ve only ever dealt with these guys over the phone, but those phone calls are always easy, pleasant, and quick. I have a prescription that needs to get delivered to my doctor’s office, and they’re always on it. They know what I need once I give them my name and birthdate, and have all of my information on file so I don’t have to repeat my name, address, insurance information, doctor’s address, credit card number, etc… calls that take 10+ minutes with most places take 2 with them. Best of all, they’ll even deliver same-​day if I call early enough in the morning and ask nicely, and my medicine is always waiting for me at the doctor’s when I arrive. I appreciate a business that goes out of their way to save me time. Thanks guys!

I really appreciate Metro Drugs hours. They’re open 7 days a week and holidays. They were even open a half day on Thanksgiving! The staff and pharmacists have always been very helpful, professional & polite. They always check if there are coupons or discounts on drugs that aren’t covered entirely by my insurance. It’s such a relief having this pharmacy nearby.

Bad communications with another pharmacy looked up this one and told them my promblem and concerns they were very helpful and took the time to talk to my insurance didn’t rush got me what I needed and I’m very grateful.

DO NOT BUY ANYTHING HERE that isn’t covered by insurance. The prices at this place are off the charts. Went to get razors, they wanted $ 31 for Gillette razors, went down the street to another pharmacy… $ 17! Enough said.

Find ANY other compounding pharmacy but this one. The people who answer the phone including the compounding pharmacist are rude, unhelpful, have terrible attitudes and have no regard for how long someone is without their medications. WORST EVER!

I usually prefer smaller local pharmacies over the larger conglomerates like CVS and Duane Reade. I’ve been using Metro for about a year and a half, but unfortunately I’m switching to the local DR.
The store is small and compact but still carries everything you might need from a drugstore. Prices are the same as the rest — you’re not going to score any major deals on that travel size toothbrush, box of condoms, and pack of gum.
Ultimately I go here for the pharmacy, and that’s where they drop the ball. Despite having 5 – 8 people behind the counters, things move at a snail’s pace, with long lines and high wait times (30 – 40 mins). Confirmed orders are not filled or not in stock (which they tell you after you’ve waited 30 mins), Rxs go missing, or requested info like insurance coverage isn’t done. The staff isn’t overtly rude, but eye contact and smiles are noticeably absent.
I like to give my business to smaller local companies, but not when it comes at the expense of quality service and convenience.

The ONLY place to go for fertility medications. AMAZING customer service. The pharmacists are very helpful and they have a nurse line for support. They will arrange to deliver to your home, and they even came to my assistance during an off-​hours emergency when I ran out of medicine. The owner personally assisted me in getting the medication late at night on a weekend. They have always promptly returned phone calls, they always have the drugs in stock, they work with insurers to get you your benefits, etc. CANNOT RECOMMEND THEM HIGHLY ENOUGH. It’s the BEST place for fertility medications. Do not go anywhere else!

I have been going to this branch for 7 years, really like this place and want to only say nice thing about it but. They are dysfunctional when it comes to delivery. they have about a 50% delivery ratio I have in my file as well as when refilling an order over the phone indicated that I want it delivered. I do not understand why this is so difficult. The staff always seems to be nice and competent when you are in store. I am relatively health so this is not much of an issue for me, but it could kill an older patient who have been waiting 4 day and not received their meds, like I have experienced.

Metro drugs is absoulutely the best drug store ever. The customer service is spectacular and service is always with a smile. They deliver and are the best In the fertility business. They have a wide variety of shampoos and hair products and basic drug store necessities. The store is always clean. Indeed Jesse m, their candy selection is superb. Sorry Maureen s. Your review is totally wrong. I really recommend it there! Infect I highly recommend it.

This pharmacy was always fully equipped with fertility drugs each time I cycled.
They were timely and helpful in dealing with my insurance.

I needed a quick find for a pharmacy that would create my magic antibiotic elixir and was actually referred by my normal pharmacy.
… being stubborn, I tried to find my own location, and a handful of calls to other pharmacies later… this turned out to be one of the few by me that compounds (customizes/​mixes) medications…
I do have to applaud the pharmacy department’s customer service. A day later, they actually *called me* when my med was ready and even offered delivery service. The woman working with me knew my prescription off the top of her head too! I am definitely impressed with the level of service I received for my one time order. Many thanks to their team!

Sadly no longer. Sorry Jesse M. This Metro store moved to a new location and have very little to offer. They are now on 68^th & Lexington. Only thing going for it is they have a lotto machine, lol. Although it actually is a big minus because it makes the check out line long. Only reason they have a line is because it is across the street from Hunter College and near the subway so if you need to buy a bottle of aspirin or a quick cold soda the line gets long. As far a makeup they have one lip stick, one mascara, unknown brand and I do mean one not only one brand but only one lip stick, one mascara. If they ever sell them, they have been there since they moved, no more make up. Yes the store is much smaller but the offer very little. Candy, no longer bags just a bar at the check out line. Not even for Halloween or Easter. No light bulbs, cigarettes, trash bags they have one box, no pantyhose, very small selection of shampoos, tooth paste, etc. The pharmacy is in a small space in back of the store near the supply room, no chair if someone needs to sit while they wait and you always wait. Pharmacy is busy, also expensive as some don’t want to use chain drug stores. I still have mine done at Metro. Since they have other stores they send out flyer’s don’t know why they include this store you can never get anything from the flier. Shame was a great store. Part of the problem maybe space but IMO they should be using the space better with items people need and want to buy. Oh they also now charge a $ 2.00 service charge for all deliveries, no matter the size, charge also applies to Rx’s. IMO they are putting themselves out of business. Hope they change things around it was once a great store with wonderful, helpful people working who were happy to see their customers. Come on Metro, you can make it better, we don’t want you to go away.

There is something about drug stores that I just love. I can wander around for quite some time, looking at the shampoos, moisturizer, deodorant, cheap make up (although Loreal is making its way up.) This store has every brand you can think of, and at very low prices. Even including candy you thought didn’t exist any more, and its still edible!