This is one of the worst mcdonald’s in the city. The service is slow, the hispanic male manager is a jerk and should be fired. I had a coupon for a free small coffee with purchase of a large sandwich. Coffee costs the same, no matter what size you order, so i asked for a large instead. He gave me a whole cock and bull story about he couldn’t accomodate my order because it would ‘mess with his cup inventory’ when i’d seen, on more than one occasion, associates throwing away cups from incorrect orders and their own personal drinks. What a liar!!! Needless to say, he lost a customer that spent 35 – 40 dollars a week over .40 cents worth of coffee. There is also a young hispanic girl that works in the morning that always has an attitude. I gave it two stars, because there is a dark skinned woman(Jamaican, Maybe?) Who is the sweetest, nicest mcd’s associate i’ve ever dealt with. She would know my order and have it waiting before i even got to the counter. However, because of consistently bad service, i now go to the dunkin donuts on 23rd for breakfast instead. Might want to avoid this one.
John F.
Tu valoración: 1 Brooklyn, NY
I would give it 0 starts if I could. The service is slow and by the time I got served the hot cakes Were cold.
Sebastian F.
Tu valoración: 4 Key Biscayne, FL
I come in for breakfast every day, and every single day, it’s awesome. The average breakfast meal(sandwich + drink + side) is about 5 bucks. Everything is nicely presented every day too. The staff does need some motivation, though.
Stephanie M.
Tu valoración: 1 ASTORIA, NY
Worse service you will ever get. Every so often I give them another chance, but get disappointed every time. Poorly managed, disorganized and slow. The simplest of orders get screwed up. I just want an iced tea dammit!
Jerry G.
Tu valoración: 4 West New York, NJ
Food is good… service could be better
Jack S.
Tu valoración: 1 Manhattan, NY
I am a fan of McDonalds, because its fast, cheap and tasty, at least most of the time. This location is near my work, so I stopped by for a quick breakfast meal there(I crave their hushbrowns sometimes). What a disappointment! Its probably one of the dirtiest locations I’ve been to, and I had to wait for 15 minutes despite the fact that there were only 10 people in the store. Never again.
Tina C.
Tu valoración: 3 Queens, NY
Growing up in New York McDonald’s was like the ultimate meal for children which was better than NYC Board of Education’s typical lunch. Fast forward… to adult years of 2013 era where it is not an ideal nutrition nor health conscious. I came here specifically to attain two measly apple pies totaling $ 1.00 as I love apple pies. Note: Apple pies are sold as a set of two where patrons cannot purchase one. Service at 686 Avenue of the Americas McDonald’s store # 17480 is quick as it was before the peak lunch hour chaos and seating is limited.
Taj W.
Tu valoración: 1 New York, NY
I have only been here after leaving the club at 2AM, and theis place in the middle of the night is a friggin’ dump. The workers do not clean up the available seating on the ground floor(the second floor is closed at night). The table that I chose to sit at was so sticky and drty that I asked the cashier for a warm rag to wipe down the tables. And instead of the cashier instead offering to do it herself, she GAVEMETHEWASHRAG. And then a fight broke out and the staff acted like nothing ever happened. But then again, what could they do? All in all… this place is ghetto as hell. Not to mention, the bathroom on the first floor doubles as a dressing room for homeless people. It is so filthy that when I walked into it, I thought I stepped into the basement in the movie, «SAWIII». YUCK!
Joe D.
Tu valoración: 1 West Village, Manhattan, NY
«Can i help somebody?» Is how she takes next guests. really…i dont think thats the right macdonalds invitation for the next customer to order. After waiting 7 mins the cashier tells me they’re out of hot drinks when I ordered caramel mocha. she didn’t even apologize for the inconvenience. at least have a clear SIGN or something. and the male cashier next to her was flirting with who seemed like a 13 year old girl. who had a private school uniform on. this place is so unprofessional! Never coming here again!
Chelsea D.
Tu valoración: 3 Queens, NY
Apparently I am the Duchess of this establishment. That’s kind of depressing. I blame its proximity to my job(next door) and one of my best friend’s boyfriends(he occasionally posts photos of McD french fries and then I need them immediately). As Christopher M. points out, «the food is good. It will kill you but it is good.» I have to agree. The… quality? of the food here is generally better than at other McD’s. When I say that, I mean that the meals are definitely more put together. I do not mean the food is made out of better things because that’s just not true at all in any way. I’ve also found the service here to be consistent, fast, and friendly. Unlike every McD I have ever regularly patronized, they’ve never gotten my order wrong. Finally, the dining areas at the front of the store are always clean when I go. They seem to be on top of keeping them wiped down. There are infinitely better options in the area, but if you need something that is fast and cheap because you are short on time or money, it’s going to be good-ish here.
Christopher M.
Tu valoración: 3 Manhattan, NY
I am the Duke of this McDonalds so I feel obligated to write a review. Of course there is nothing wrong with the business model. The food is good, it will kill you but it is good. I prefer the big mac sometimes I am a quarter pounder type guy. The fries, I love the fries. The reason I am given them three stars is the place should be a little more clean. If your food will kill people at least provide them a sanitary environment to eat it in.
Rene A.
Tu valoración: 4 Manhattan, NY
I get served breakfast and lunch there everyday… good stuff very fast, people are very friendly Cute guy there at the register name Chris by the way
Adam M.
Tu valoración: 3 Manhattan, NY
Food at McDonald’s is stable, but service is not.
Tony C.
Tu valoración: 3 Jackson Heights, NY
Burger Snack Wrap They take a cheeseburger, remove the buns and shove the remnants into a wrap. I can predict the future today. Filet-o-fish snack wrap. It was actually pretty tasty: o Angus THIRD Pounder Swiss & Mushrooms Burger The Swiss cheese and the mushrooms were a nice addition. However, the Third Pounder Angus patty was disappointing. It was dry and flavorless. I can, and do, all too often, enjoy dry and flavorful fast food burgers(The Triple Whopper is my favorite!). The flame-broiled exterior, tomatoes, lettuce, and ketchup meld it into a very good burger(TRiple WHopper!!). But, this burger was dry, and flavorless. I don’t mean to spread insult on top of injury, but they charge over seven bucks for this cow pie! For two bucks more, I’d be feasting on a Peter Luger’s Burger, Shake Shack Burger, Corner Bistro Burger, Jackson Hole Burger, etc…
Billy A.
Tu valoración: 2 Toronto, Canada
More of a McDonald’s Express than a full Mickey D’s. The handful of cheeseburgers and iced coffees I’ve had have been consistent, but service here is slow and odd. From the halting, unsure behavior of the cashiers, you would think I was the first person to ask for a cheeseburger to go. There’s no need to go the salad fridge, the soda fountain, ask a coworker, and then look in the french fry machine. Are the cheeseburgers not slotted at the same counter each time? Where might this cheeseburger come from? Where has it been? Truly troublesome! I shudder to think of the bathrooms.