Max Cleaners

not professional at all !!
last thursday i brought 2 shirts to be cleaned… i got a receipt that says the shirts will be ready for pickup saturday 30^th after 4pm.
I went to the store & was there at 3:55pm but guess what? it was closed !! unfuckingbelievable !!
The schedule on the door says that it closes at 5pm on saturdays…
I needed those shirts to attend a wedding !! They fucked up !!
I will never ever use their service again !! i promise…
Bruno Danzelle 65 Nassau St. apt 10B

We brought 2 new dress shirts there that me and my spouse were planning to wear to a friend’s wedding in France. The receipt told us they would be ready on Saturday ⁸⁄₃₀ after 4:00 PM. We showed up to the store at 3:55 PM on ⁸⁄₃₀. They were closed. Door says they are open on Saturday until 5:00 PM, and that they will be closed on Labor Day, Monday ⁹⁄₁. Nothing on the door says anything about special hours on ⁸⁄₃₀ and they made no attempt to call us. There is simply no excuse for this.
We leave for France tomorrow, Sunday ⁸⁄₃₁. They are never open on Sundays, so we won’t have our shirts.
After we get back, I’m going there to get my shirts and not paying them anything. Then I’m never going back.

1 star is too many. They broke more than 10 buttons on my shirts and tried to make me pay for them to fix new ones. Gave them trousers for DRY CLEANING, they washed and shrunk them. Pathetic place.

We like this place because they get our dry cleaning and laundry done on time (sometimes early). They are extremely friendly and will pick up at a moment’s notice. We have never had any tailoring done, so I can’t speak to that, but for dry cleaning and laundry service, they are perfect. Unlike the one down the hill on John st, which is a nightmare and they ruin your clothes, Max Cleaners is great.

This place isn’t particularly well-​priced, and I’ve never taken anything complicated to them — just basics while I was living in the area. That said, my clothes were always ready on time and nothing went missing. I kept going back because the young woman who works there in the evenings was always friendly and nice.

Had my dry cleaning and laundry by the next day by 6:30 as promised! Everything was perfectly hung, washed and folded. Very friendly service! Highly recommend!

I was staying at the Millennium Hilton and this place was recommended by the concierge, so that’s certainly one thing going for them.
I dropped off three bags of clothes and a shirt to be pressed at 9:30am — they were ready to be picked up by 6:30pm. Everything was cleaned and folded — socks even paired! The shirt was pressed — perhaps not to military standards but for $ 2 you cannot complain if you need it done fast (and a much cheaper alternative to hotel pressing, and hotel irons are just awful).
As a traveller I was very satisfied. The only negative was that I was told by the hotel that they would deliver back to the hotel, however when I went there that wasn’t the case. It isn’t a big deal, but don’t go there thinking you can get your clothes delivered.
Prices were very good ($ 1/​lb for just washing, $ 2 for pressing, other services were still cheap). I would use them again if I was a local.

NOTE: The address is wrong. They are on John St!
I feel bad that these guys only have one review and it’s a one star! I’ve gone here a few times, and I have been satisfied with what they’ve done. They are friendly and they are thorough.
Today, I was especially pleased by their honesty. I took a pair of jeans to be hemmed, and they said they could only hem if things were pre-​measured. I had gone expecting them to have a little dressing room, and they did not. They apologized and recommended a nearby tailor who I went directly to, and was also very happy with! (hopefully I’ll be singing the same tune once I get my jeans back! :P)
All in all, I am pleased with these guys, and I do NOT think they deserve 1 star!

Crappiest dry cleaner in the world. A pigeon crapped on my camel-​hair burburry coat. I brought it to them with the poop still wet and disgusting, and told them to clean it up super-​fast. It took three days. Not only did they totally de-​thread the button holes, but they failed to get all the poop off. After a second try, there are still bits of dried bird poop. That’s a $ 2000 coat. I will be very happy to see that store go out of business.
They also tag stuff with staples, which they run right through your clothing.

UGH!!! okay, I hate to write a completely negative review but this place is absolutely AWFUL. do not EVER EVER get your tailoring done here. firstly, it is expensive — to get jeans done using the original hem, it’s $ 18! you’d think at those prices they’d be able to gurantee some level of quality… but no! I just had the absolute worst experience there today.
I took a vera wang dress I bought to have them shorten the hem… okay, simple enough, I thought I could trust them to do this. I pick it up a few days ago, and lo and behold the left side is 2 inches shorter than the right side! wtf?! so I have one half of the dress that is appriately floor length and the other, you can see like half my foot. horrified, I go see the store and try the dress on in front of the manager. he tells me that he cannot say without the tailor being there to confirm whether it’s actually messed up. OKAY, fair enough, I come back on THREE separate occasions when I was told the tailor would be there and she wasnt! finally, I went today, try it on, and then she tells me that thats the way the dress was and that it is «impossible» that she did it wrong. I’m sorry, vera wang is wrong but you are right? crooked dresses are in vogue and I just didnt know it? look at me, one foot is exposed and the other is not!
initially, they refused to refund me my money. okay Im’ sorry but I think it’s pretty freakin reasonable that I ask for JUST a refund and not for them to pay me for the dress as well. THEN, after they denied that they had done it wrong 3 more times, they tried to give me store credit! I’m like, buddy my ass is not coming back here ever again! the manager went with some story that he already «produced the ticket» (which I had not yet paid for) and therefore only store credit was available. 10 minutes later of hemming and hawwing they finally refunded my money.
moral of the story: do not ever ever ever go to this place — they suck and there is a great tailor on fulton between nassau and broadway. dangit I should have just gone there.