Marcos Leather Lab 1

These guys literally saved my day and my vacation. We were in NYC on vacation and walked so much that my favorite and the only cold-​resistant shoes failed me. The heel on one of them fell off completely. I’m lucky it happened a block away from this place. I asked them to do a quick fix because we had no time to leave the shoes for a full repair and we wanted to keep walking. They told me that the shoes need thorough repair but they’ll fix it for now. They didn’t even charge me for it! Great work and great service. The shoes lasted me through the trip without a problem. Highly recommended.

I’m 8 months late on this review.
Brought my Timberland boots there since I wore them so much that they started to leak water through the seams and soles. I figured they were toast but figured I’d try to resole and see if I could salvage them even though they were beat to hell. They are a very comfortable boot so it’s worth a shot.
When I picked them up I was shocked, pleasantly.
Not only did he replace the soles but he oiled the suede making it look like leather. He took it upon himself to oil them. I guess if I didn’t want that done I’d be mad but in this case he totally renovated the boot and made them look awesome.
So now about 8 months after I had them fixed they look great and I can wear them for another 5 years probably.
I don’t speak Spanish so there were a few small communication issues. No biggie though. They seem like a nice hard working family in there so I’ll definitely be back.

So mad… brought a pair of $ 150 boots that I love, but the leather had become worn and a bit faded since I got them a year ago. Wanted a polish and treatment and they came back SPRAYED with PAINT a completely different color and shiny. Awful. At least they didn’t make me pay but seriously, ruined.

I asked for a pair of boots to be polished and treated. When I collected the boots they were unpolished and an unnecessary new heel had been put on them. It’s not much to expect of a so called ‘leather lab’ to treat the leather of a pair of boots, but apparently for this low-​quality establishment it is! It is unfortunate because they are very close, but competency is more important than convenience.

They don’t speak English… Enough said.

I don’t usually do reviews but I had to do this. The service is very poor and the old man at the counter is very rude, I don’t understand how can you shout at customers in front of other customers. I took my watch for a battery change and was told to come get it after a day and when I got it the traps were messed up and instead of fixing the strap they decide to put shoe glue on them. I nicely asked them to fix it and I’ll come collect it in a few days, I went back a week later and nothing was done, instead the old man tells me it’s not his problem and I should just buy new straps as he points me to the ones they have in stock. I mean really now, is this how you guys get new business?

Love this place! I brought my Valentino, Manolo Blahnik, Roger Viver here, I have also brought my bf’s Oxford shoes and brogues here. All are excellent work! Haven’t tried there red soles for Louboutins yet, will try on my next visit

$ 25 to replace a single zipper on a boot? Nah. Take it to any other shoe guy. Way less.

I’m writing my very first Unilocal review on this shop because they did a truly fantastic job on the boots I brought them. I don’t remember the boots looking so good when I bought them last year as a matter of fact.
I had gone to another shop on the UES to get them repaired and they quoted me over $ 70 to change one zipper, change the heels and polish. Plus! it was going to take a week because it was «a big job».
Well. Marcos is so pleasant, he did the same «big job» and it was ready the next day! for $ 45. Couldn’t have asked for more: D
Thanks Marcos! I’ll most definitely be back soon

Definitely the best shoe repair/​leather shop I’ve come across. The prices for repairs are very decent, and today I got a watch battery changed for $ 10, which is more than I’ve paid elsewhere, but it could have to do with the type of battery. Either way, not going to break the bank. The prices for leather cleaning/​waterproofing are a bit steeper, but I think they’re fair and they do a REALLY good job with everything. The guys who work at the front are always really friendly and they’ve helped me out numerous times. Even though I’ve moved farther north now, I still make the trip back here everytime I need something fixed (and its NYC so that’s most of the time after a long walk home!).

I was excited about this place after reading the reviews, so I took my two favorite pairs of shoes in (which get the most wear). One pair needed minimal work — just to glue a rubber bottom onto the heel. When I got them back, I could see it was already coming off, and the first time I wore the shoes, the rubber fell right off. The other pair needed more intense work — a new soul and the leather needed repair. When I got them back (my favorite sneakers!), they looked awful… The wax that had been used to repair the leather was clearly much darker than the shoes themselves. The new soul also looked terrible, and the shoes don’t fit me anymore (how is that even possible?). To add insult to injury, I was charged $ 75!
Never, never again.

Extremely pleased with the service! I brought a pair of very expensive shoes to have repaired for New Year’s Eve. I was worried about the outcome because this was my first time coming here. My shoes were waiting for me when I arrived and exceeding my expectations! I will be back!

I really wanted to like this place, but after having my zipper fixed on my snow pants for $ 20 and then receiving it partly unstitched, I must say I’m a bit disappointed.
I’d give them another shot, but my first experience was not great.

I brought some shoes for heel replacement. The work was great, quick, and reasonably priced. I’ll definitely come back.

I had a beat up leather jacket I had scored at a flea market a few years ago that was in dire need of repair. The lining was almost totally gone, and there were holes in all the pockets. I took it to Marco’s, and in just a week’s time, I had my jacket back, and it looked like new! Really excellent, affordable work from this place.

I brought my leather boots to fix the heels. They did an amazing job, reasonably priced and polished the boots– I was pleasantly surprised. Very friendly. So glad that there is such a great shop in the neighborhood! They also change batteries in watches.

Polite. Quick. Reasonable.
Had my battery changed in a watch today. The guy did it while I got a coffee across the street. I’ve got a couple more dead watches to get fixed that I will bring back. And now I’m inspired to get some shoes fixed too. I just don’t have any shoes to fix at the moment.

This place is the best.
I’ve had a pair of leather boots I bought in Argentina for years — and I’ve taken terrible care of them. I brought them in scuffed, full of salt stains and the soles falling apart. I also brought in a pair of Nine West heels that needed polishing and the heel taps replaced.
He quoted fixing the boots for $ 50 and the heels at $ 10, but ended up giving me a deal to do both for $ 50.
A few days later I had two pairs of shoes that looked better than brand new. Vibram soles on my boots now too!
The two different men I interacted with could not have been kinder or more helpful. I’ll tell everyone I know about this place and never hesitate to bring my shoes here.

Fantastic service. Their work is great, they fix all kind of shoes and boots: pumps, wedges or cowboy boots.
They always explain what they are going to do, and they show you other similar shoes they fixed. I met different people there, and everyone is extremely nice, they know what to do and they care. The price is very reasonable for the service they provide. The shop is clean and welcoming. The area is pretty convenient too. I just love them!

I could not have been more pleased with my experience with Marcos Leatherlab. The full length of my knee-​high boot zipper had to be entirely replaced and they did the task for an unbeatable price. Months after the alteration and that zipper still moves smoother than the original zipper on the opposite boot.
Not only that, but they stayed open an additional 10 minutes the day I picked up my boot as I was running late to them from work.
Great personalities, great work and all for an affordable price!