Manolo Blahnik Boutique

You can buy a pair of Nine West for $ 100 and wear them one season or buy a pair of Manolos for $ 700+ and wear them for a lifetime… just resole them and have them cleaned up every year or so. In the end, you are saving money.
Ask for Ben, he’s the absolute best.

The women here are SO rude. They barely leave their little office to see if a customer needs help. When they do, they think they are better than anyone who visits the boutique — which is beyond ridiculous. Don’t waste your time going to this location; either go to Jimmy choo on 51^st (SO much nicer) or if you really want manolos, go to Saks. If you are going to spend $ 500+ on shoes, they might as well be nice about it.

Great customer service, timeless shoes

Amazing shoes. But Buy them somewhere else instead of this store! I was gonna try on a pair of shoes and soon the sales associate told me that they don’t have my size. Then I asked for the upper size just to see how they look on me. She said:” I don’t have a 6 ½, and I don’t know if I have a 7. They didn’t tell me.” Hell really? Go check! I looked at for a while until she felt uncomfortable. Then instead of checking on the size, she continued:” these are for the bridals (they were light pink), do you have a wedding coming soon?” W? T?F? I could not believe that. Horrible, horrible experience. Later I was texting my friend on the phone and heard she yelled at the door man” you should pay attention! Be more aware at people taking pictures of the store!” I looked up saw her looking at me. Bitch I was just texting on my phone. Your store is not pretty enough for me to take a photo! Go get your shoes from Saks, Barneys or BG. Don’t even step your feet in this door if you are not out of your mind

I love love Manolo, and I have so many pairs of Manolo. But this review is just based on the store. The sales ladies are not nice at all and the manager is very mean. So this is why I never like to shop there for the full price shoes, I would rather go to Bergdorf, barneys or online. I love to spend money, but I want to be happy. Seriously whenever I see those faces, my desire to buy is gone. I even don’t feel like to ask for the help.
One exception, when they have the final sale, that is the only time I can tolerate them.
By the way, another exception, the only guy who is working in the store is truly amazing. I never have chance to ask the help from him, because he is always helping somebody else when I am there but I saw him helping other customers, wow, he is so knowledgeable, has such a good taste, and so is patient with his customers. He took his time to put shoes on for them, made sure the size was perfect, and also gave them true opinions. To me that is a role model for all the shoe sales associates.

I bought a manolo blahnik shoes 10 days ago. i go back to the store to return my shoes but the manager (the one who has an accent) talk to me and tellig me i cannot return it bec the bottom of the shoe is dirty. I haven’t worn it and telling me that the shoe is dirty. I return a shoe at bergdof goodman and they even accept me with no questions ask. It seem like this store has a policy that once you buy it no returning and the owner is always right not the customers. The lady is even rude and looking at me like i can’t afford to buy their shoes! i will never go back to this store again. Terrible!

Shopped there recently for a gift.
I was clueless and the one woman helped me a ton. Found a great pair that was on sale. The gift was a huge success.
I had a great experience there.

My girlfriend loves this store. I think it’s highly over rated. For the price there are much nicer brands. The boots however are pretty nice.

I went in there today to look for shoes for my wedding in March and the woman who assisted me was beyond rude. I wasn’t too fond of the current bridal selection so she mentioned that they will be receiving the new collection at the end of February. I asked if she had a catalogue of the new line and she said no. Then as I continue to look, I had a question and all of a sudden I realize she walked away from me. Where did she go?! I also work in retail, at a very high end watch store and I would never do such a thing! She was such an arrogant woman with no customer service skills! I will never go back into that store again.

I had a semi-​Pretty Woman experience in here today. I guess my first mistake was rolling out of bed and coming here first thing Sunday morning looking kind of like a slob. I’m sure I didn’t present myself as an easy sell. I picked up 3 pair of shoes to try on and got a snooty blonde sales assistant that seemed kind of annoyed that she had to help me. I take a seat and try on one of the display shoes per her request — 15 minutes later — she forgot about me. It wasn’t even that busy. I approach a manager and politely say that I think she forgot about me — manager apologizes and I get another sales assistant to help me. She was pretty lack-​luster too and didn’t really seem happy to help me.
After I said I would take the first pair I tried on she warmed up a bit and then really warmed up when she realized I was planning on buying more. By the end of the visit I had 3 pair picked out to buy and she was MUCH nicer.
I get it… the sales assistants want to make sales so when they are about to do so, they get nice and smiley. I’d just like to get a sales assistant with the same chipper attitude from the get-​go. Normally I would walk away from a business that only treats the for-​sure buying customers nicely but being the Manolo House they had the best selection and the best sales and I wasn’t about to let some snooty people come between me and a $ 300 discount per pair!

I received a pair of Manolos as a gift, so this review is for the service repair only.
I came in after my friend’s dog chewed the back of my heel.(grrr) The saleswoman was so thorough, reassuring, and comforting to me. She put me in touch w/​their contracted repair company (The Leather Spa, which I already use), but also made suggestions as to how to remedy the problem myself. I came in expecting the usual salesgirl diva attitude, especially since I was dressed very casually in sneakers, but there was none of that. I felt very welcomed and pampered, since she insisted that I take my shoes back home in their personal felt bag. I have no hesitations about coming back for a purchase.
I took one star off, because I feel like they should have in-​house services, like other high end shoe designers.

Conveniently situated right across from the MoMA, this boutique is yet another gem on nyc’s shopping streets and offers a marvelously extensive collection of their wear. (so forget Barney’s, Sak’s, or Bergdorf Goodman for their limited collection of the brand!)
I was told the company had bought the entire town house and use the upper floors as office space.
The service was efficient and, upon receiving their business cards, you can email them for catalog photographs of their new footwear, which they often photograph in their studio upstairs.
That said, Manolo Blahnik heels are truly among the most beautiful and comfortable artisan hand-​made footwear in the industry and I highly recommend buying a pair!

After having had the best experience at Manolo Blahnik Boutique (especially thanks to Kathy) on my last stay in New York, I returned today to repeat the success. They even had a big sale. Woohoo! And to make things better, Kathy was there to assist me again. I had such a great time shopping and found two pairs of shoes that were perfect. I also encouraged one of the other customers to get a couple of pairs that looked awesome on her. We both agreed that it was hard to choose, as there were so many lovely shoes. All in all, it was a great time!
Here comes the big fat BUT:
After I had given Kathy my credit card to make my purchases, the store manager Abby (who obviously didn’t see me hand over my credit card) got in my face and yelled at me to hurry up and finish. She literally yelled, «You need to finish now! You have been here for waaay too long, so you need to be done now»! (I had been there for less than two hours and there were no line outside, and even though they were closing in 20 minutes, there were still many other customers inside the store.) Completely perplexed over her outburst, I looked at her questioningly, and then she yelled at me, «Don’t look at me like that! You have been here for a looong time and you need to finish up now»!! (Again, this is AFTER I had just given my credit card for processing.) As I was shocked about the yelling, I failed to say anything and went over to get my jacket. Realizing how incredibly rude and unnecessary that was, I found an opportunity to talk to Abby while Kathy was still wrapping up my purchases. I told Abby that my credit card was being processed and that her comments were completely unnecessary. Again, she yelled at me, «I have told Kathy several times to tell you to be done already! You have been here for a looong time. During sales, people should not hang around for more than 40 minutes»!! (Hang around??! I was buying two pairs of shoes!!) And of course Kathy would never come over and tell me to finish up because she is the sweetest person and would never be that rude! I told Abby that she should put her time limit on the door if it was that important and that my experience there had just gone from a 10 to a 1, and she just said, «Well why?!! I’m just telling you to finish»! I was in shock! Kathy came out at this point and was so nice that I didn’t want her to feel awkward (if it wasn’t for that, I would have probably not let it go that easily). Then the store manager starts telling me how beautiful I am and how she loves that I will be wearing their shoes. What the F? When I was leaving the store, another customer ran over to me and said she thought that it was absolutely crazy how rude the store manager was. She said she simply couldn’t believe it and that she was happy I had said something. Apparently, Abby had been rushing some of the other customers as well.
In this day and age, we don’t go shopping at places like Manolo Blahnik because we absolutely need something. We do it greatly because of the experience. And most stores are very aware of this, and I am happy to say that I have no complaints whatsoever about any of the other shopping experiences I have had here in New York City. But what happened today was just unbelievable! Seriously Abby, get some manners! If it had been only Kathy and the other staff, I would have easily given 5 stars. Based on Abby’s behavior, I really only want to give 1 star, but that wouldn’t be fair to the other staff and the place overall.

My heart races every time I walk in… so many beautiful shoes, too hard to choose just one! No trendy styles here, classic styles you will always wear. THE most comfortable heels you will ever walk in! The blonde is the sweetest salesperson there, forget her name, but she’s very helpful.

I was amazed that I finally found the perfect pair of boots. Manolo Blahnik is the most well made and comfortable shoes and boots on the market. Special thanks to Diana who was patient with me while I walked back and forth trying to decide which size I wanted. I am so happy!!!

If you live in the area its fantastic. But, if you don’t, I love to shop for my Manolos online at the Manolo Blahnik Store.

The store was great, very organized, and gorgeous accesories that were on display too. I didn’t realize they made other things. The front store had a great display of shoes. the only downside is all the random people looking into the store AT you while you are trying on shoes.
The back room is great for wedding shoes shopping with tons of shoes at every height and white, pearl, and off white colors. The crowd seemed like the type that were looking for the next pair of beautiful shoes, or to be brides looking for the perfect elegent shoe.
The sales people were very helpful and knew exactly what shoe I was looking for it and also knew all the kinds that were not be carried at that store. They are very used to women with shoe fetishes and how fickle we are. They were VERY enthrusiatic and yet very fickle so feel free to be as picky as you want until you find the perfect pair.

I will never forget that sunny day in May I woke up with a crazy, CRAZY impulse.
Today was the day. It was like a message from God.
For no good reason, and with no previous plan, I woke up and knew that I was going to put on a beautiful sundress and waltz right into Manolo Blahnik, wallet full of plastic in hand, and finally do that filthy deed.
I was calm as I got ready and meticulously applied my Mac lipstick. Russian Red. Calm as I walked there from my hell’s kitchen studio apt, which I can hardly afford.
Like someone being controlled by a higher power, I walked into Manolo Blahnik in an almost hypnotic state and began picking out shoes… shoes to actually try on… mostly metallic heels… a friend’s wedding was coming up, yeah that’s right… she specified that she wanted us in metallic strappy heels, I mean, I needed them anyways, where else would I find such shoes? She’s my best friend, I dese… I mean, SHE deserves only the best at her wedding!
I gave a few pairs to one of the employees and told her my size, without looking at the prices on the bottom. I could feel my pulse begin to throb in my chest, my head, my hands. I started to sweat… oh no… oh my god… was I about to have a heart attack?
When out waltzed the most charming and adorable guy ever. With shoes. MY shoes. I loved him immediately. He totally put me at ease. Casually dressed, my age, down to earth, had the same vibe as most of the fabulous company I keep. He gave me oodles of time and attention. Didn’t rush me or pressure me. Just soothed me, joked with me, gave me just the right amount of foreplay. I’m sure such an experienced shoe guy can smell a virgin a mile away, no matter how well she’s put together:)
I tried on a few pairs – all lovely… when suddenly, there they were. Silver 4-​inch stiletto sandals, ankle strap with a rhinestone buckle.
As I slipped them on, feelings of glee, horror, ecstasy, and awe washed over me. I didn’t know whether to vomit or smile. We both fell silent.
«Is this your first time?» he asked, suddenly serious.
I peered down at my feet, wide eyed.
«Yes.»
“Then they have to be REALLY special.“
We make eye contact.
«How do they feel?»
«They feel… wow…um…they feel… fabulous…amazing, really.»
«They look gorgeous. They hold your foot beautifully.»
«I think this is it. I want them.»
«Yes, these are definitely the ones.»
«Yes.»
“Yes.“
And it was done. He took my credit card away to another room as I awaited my fate. (please go through please go through please go through!) He came out with my new, beautiful shoes, my credit card, a bill to sign.
All I can say is, it was worth it. Those shoes look gorgeous on even MY feet, as torn up as they are from a life of dance, sports, and pounding the New York City pavement in the most inappropriate shoes imaginable. They are ridiculously comfortable and cradle my foot beautifully. Gorgeous! And what craftsmanship! I had NEVER felt anything like it until then.
Since I got his business card, i shot the salesguy an email after the first time I wore my new shoes to let him know how pleased I was with my purchase. He said your welcome, and gave me a heads up about their Summer sale.
Of course I went. The store was much more packed because of the sale, much less pomp and circumstance, but that didn’t stop me from throwing down my plastic for two more pairs. Another woman helped me that day, and she knew my exact foot size just by looking at me as I walked in the door — she knew exactly what styles I would need a larger or smaller than normal size in, just by eyeballing me. CRAZY!
I bought a pair of classy gold pumps, which will go with everything, and a pair of lower heeled stiletto lace up python sandals – my new favorite summer shoes EVER.
I can safely say that I will be a Manolo customer for life. Their salespeople/​customer service simply cannot be beat, at least at this location. The shoes feel amazing. Look amazing. Crazy versatile, classic, go with so many things. I can’t even tell you how much use I’ve gotten already out of those python sandals. Though understated, they get noticed EVERYWHERE. My Manolos don’t have quite as much steaming hot sex appeal as Louboutin’s, but that’s not really the point – they’re more subtle sexy. I LOVE them. Great for every day.
A+++ on service, look, craftsmanship. Great staff. Great everything.
Thanks for making my first time so awesome. It was perfect.

Mr. Blahnik,
I buy your shoes used because you use leather and I hate this. I just wear someone else’s throw aways. Damn you, please stop tempting me with your art. Why such a perfect fit? No other heel fits my foot so beautifully, can you just use fabric? Please stop killing animals for our feet. I’m not a fan of your pointy shoes and I applaud you for finally making a flat round shoe but I won’t dare buy new. I just drool in contempt.
xo

There’s nothing sexier than a woman in a beautiful pair of shoes. Seductively hugging the most perfect curves, accentuating beautiful legs, good posture, a stance of power, and of course, your fabulous derrière. You could take my closet, and as long as I had my Blahniks, life would go on being ok.
Shoes are a fetish of mine, a shopping luxury, my thank you to myself for working like a rockstar and makin’ it rain. Manolo Blahnik is the epitome of luxury footwear. The handmade Italian quality is impeccable, and these shoes last (as long as you put a new sole and heels on every once and a while) and I know this because I actually wear my Blahniks. I get amazing use out of them, wearing them day and night, work and play. My entire outfit is always centered around the focus colors and style of my shoe. I love wearing black so that my accents of color are focused on my accessories.
Toni Statile is my girl at the New York City Manolo Blahnik. She totally New York, so we get along famously, and incredibly helpful, even when I’m back in California. Conveniently located midtown on West 54^th Street, this petite boutique right across from the MOMA of NYC, is packed with some of the most beautiful inspirational shoes that one just covets, and hopefully walks out with. They’re usually more than one paycheck for many, sometimes two months work, but they are well worth it. The heel is stacked in the best possible location under the foot for comfort, they never pinch and squeeze, and if you’re really lucky, drop a lot of money, or a fashionwhore such as myself, Manolo will custom make your shoes. The largest treat for those that are a true follower such as myself. The perfect fit, the perfect shoe, with just the right heel and color tailored to perfection based upon your whims. How could life get better. It’s like Christmas to open up your new custom Blahniks after waiting months for their precious production.
Tuccio 70 mm heel red patent pumps, knee high white shearling boots with tassel suede laceups (105mm heel), black patent block heel pumps with a raised front tongue with star studded grommets on them, his shoes are the petit four desserts of the cobbler industry.
Whenever Mr. Blahnik is in San Francisco, I always get my shoes signed to me, especially my custom ones, which make them even better. He’s a joy to work with, unpretentious, and is damn good at what he does.
I am one of those girls that stand around in her apartment with nothing on except her Blahniks, and I ask, why would I ever need anything else on? None of my boyfriends ever complained about a problem with this habit of mine, and I damn well don’t blame them.