Manhattan Mini Storage

I always use Manhattan Mini Storage whenever i go for a very long vacation! They have very clean and spacious facilites. With a very hospitable customer care and good security, they are the best storage services providers around town! Thank you so much guys, will keep coming back.

Want to heap praise on two employees– Georgia Gournas and Claudia Mora, who made a stressful move a complete pleasure and assisted my son and I completely. These two were wonderful.

I highly recommend Manhattan Mini Storage. In February of this year, I spoke to a very pleasant storage advisor (Emre Kocahasan) and told him I needed storage in May. Emre emailed me some quotes and was kind enough to tell me that it was a bit early to proceed with the rental, but that he would contact me (via email) and let me know when to start the process.
A few months have passed, and as promised, I received an email from Emre asking me if I was still interested in a storage unit. Now that, is good customer service!
A++ for customer service

Being my first time with self storage I was unsure what to expect. Didnt seem like anything glamorous or pleasant given its associated with moving and heavy boxes.
I took advantage of their mover deal– super straightforward and seamless.
Overall I was hugely impressed and positively surprised. The facilities were impeccably clean, staff friendly and responsive. Thank you all, notably Georgia and Luis for making my stay a good one and for taking care of my move out without any issue as well!

This place is very convenient since it’s across the street from the F train, but expensive at almost $ 1000 per month for 90 square feet. But the staff is amazing, especially Valencia. She has an awesome attitude and very sympathetic to storage challenges. Impossible to avoid the following cliché so I won’t: «You really get what you pay for.» Thanks Valencia…

Everyone at this location this afternoon from 2 to 4:00 PM was very friendly, helpful and very professional. A special shout out to my van driver Brent who was, super helpful, careful, kind and friendly. Thank you all for contributing to a very pleasant, productive day.

they brought in fans and it helped somewhat As a big expensive (just raised my storage) company think they could create a permanent solution,

I had a very positive experience with Manhattan Mini Storage for the last 8 months. The service is very good – especially Kim – who was always, always friendly, attentive, knowledgeable and helpful. The storage taxi isn’t quite as easy as it seems, but for free, its pretty great.

It’s a pretty good place to keep stuff if you need to. It doesn’t have a terribly good location, however it does keep your stuff safe and sound. I’d recommend it to anyone around east village looking for a secure place to keep belonging

I don’t have many frames of reference, but its a good storage service. The storage taxis is particularly nice. All drivers have been very helpful. The last one that I worked with, Brent, was particularly courteous.

I used Manhattan Mini Storage Free Taxi service today. Brent was the taxi driver and was outstanding… he not only called, picked up in a timely manner but helped load and unload. He couldn’t have been more helpful. I explained that I was using the taxi for the first time — he was eager to give me all the information there was — I cannot wait to use the taxi service again. Manhattan Mini Storage rocks; they are an outstanding facility. I have been with them for Many Years — and can’t imagine quality life without the essential service they provide.

Hi,
I have my storage in another location. I went to this location to make a payment for the first time, because it’s closer to where I live. I must say your storage associate Jean-​Pierre Duqueroix-​Duvalier provided excellent customer service during my visit. He was extremely informative and helped me figure out my monthly bill which made clear my monthly charges. He was patient, and took time to explain billing cycle and recommended certain suggestions so I can maintain my bill current. Jea-​Pierre is a definitely a good asset to your company.
Thank You,
E. Rodriguez

Crazy last minute — where do i put my things. one of those days where things need to get done but there are just many things to be done at once.
Agree with other reviewers 100% — Kim Mcintosh was so extremely helpful. Attentive, personal, and understanding of all aspects of your needs and situation. Really, she made a stressful time relaxingly enjoyable. My friend came before me, earlier in the day, and told me the same thing.
Had i had somebody else helping me, I may not have been interested in the storage.

The reason they have so many filtered reviews is they HAVE to write their own positive reviews or they wouldn’t have many. There have been a few employees over the years who have been helpful. But most of them are busy in the back on their cell phones,.. .resulting in there being only one person at the desk helping customers, meaning you wait forever.
The «storage taxi» is a joke. You have to wait for hours and the man who drives the taxi is also on his personal cell phone while driving a large van. You get to hear his personal business. Oy.
Finally, as another reviewer pointed out, the sales people are agitated and impatient.
There are much better options out there.

Thank you Kim for your wonderful service. I came here twice and was welcomed preciously both times by the employee Kim who not only gave me good advice on pricing but was also keen to help me store my stuff and recommend the right unit for me.
She was very professional, friendly and efficient, taking the time to do all the little things well and thoroughly. I would recommend this place to anyone who feels like they need assistance with moving or are having trouble finding the right place for their stuff. And of course, I highly recommend Kim as a staff member.

As an actress based in New York City I have lived in the East Village for 24 years. I was forced out of my home by a heartless, cowardly, and greedy landlord. Coming back to NYC from the UK for a gig I was greeted by an eviction notice, although I had paid the rent several months in advance. Needless to say, this was a horribly stressful time.
Whilst I already had a unit at this location, I needed a second one to store everything I owned in my former home. Shonnette made booking the proper-​sized unit painless and within minutes I was able to return to packing up my life. Whilst maximising my existing unit to make more space, Kim McIntosh made disposing of my rubbish (a daunting task) a breeze. The free dollies enabled me to move my belongings and furniture according to my packing schedule. Ben helped assemble my wardrobe box and oversaw the safe storage of my antiques. The customer care in this location is outstanding – I’d give six stars if I could.
Kim McIntosh and her team really helped me hold it together. If you’ve ever been evicted, let alone for no good reason, it is a soul-​destroying experience. The staff here made what would have been a tedious and tiring experience a pleasure.
The location is spotlessly clean and extremely secure. My existing unit is in the basement, and during Hurricane Sandy I was in England. I made a quick phone call and was assured my belongings were safe and dry. Indeed they were.
So, to sum up, I have been a long-​time customer as well as having had the new-​sign-​up experience. I cannot extoll the praises of this location enough; the peace of mind they have granted me is priceless.

I went to Manhattan Mini storage today expecting to be annoyed by the kind of incompetence I have come to expect from pretty much everyone standing behind a desk in this city. But when I walked into MMS’s 2^nd Ave location I met the nicest, most polite, professional and proficient woman I have ever encountered. Her name is Kim McIntosh and she is an absolute gem. Renting a unit from Kim couldn’t have been a more enjoyable experience. She showed me through the storage area and explained what my options were; she made the way everything works very clear to me; she got me the best deal possible on a storage unit; and she made me laugh out loud no less than 15 times. Even if you don’t need a storage unit, go down there and pretend you do just so you can meet Kim. She made my day.

Have used these guys in the past, and always impressed by the cleanliness of the units, the convenience of amenities like the storage taxi, and the professionalism of the staff. Shout out to Antoine, though, who was incredible yesterday — kept me laughing and joking the whole time, and balanced handling my concerns with tending to other customers extraordinarily well. It’s a little pricier than I might like, but if you are willing to pay for some convenience and service, come here.

I am a student at NYU and I used their student deal last year — $ 200 flat fee for summer storage —
It was awesome. Definitely recommending it and probably doing it again this year.

I’ve never actually rented storage here, but they have the best prices around for boxes/​shipping supplies, and they’re open late. Don’t even think about going to UPS — $ 20 for one box — WHA???
Be warned, they don’t always have every size in stock, so don’t leave things till the last second.