Main Street Radiology

I think this was the best experience I’ve ever had in one of these places. I’m here on a Saturday morning, there aren’t so many people here (a lot of space and seating!), the staff is nice (and they actually seem happy, what a relief!), and the place is clean & well kept. I should note that I was only in L1 (the basement). I can’t speak for the other departments here.
I had an ultrasound done, and they’ve got a gel-​heater, which makes its application to one’s belly much more comfortable. I had to take off my shirt for a chest xray (because of a graphic on the front that could interfere with the results), and they’ve got some nice, wooden lockers in which you can keep your belongings during the test.
My wife was upstairs, and she adds that it’s the same experience than it is downstairs, pro and friendly staff, clean, and fast service.

Let’s face it, nobody likes getting tests and especially ones that make you feel uncomfortable, but I came here several times already for mammograms and sonograms and not once did it cause me an entire day in a waiting room nor was it as bad as anticipated. In fact, the technicians were really through and friendly. They really try to make the best out of an unpleasant procedure. This is a nicer, warmer place.

I have came here for the past 8 – 9 yrs and in general I have had a good experience. However, recently I had to come more frequently and I can say that a place is good because of its people. There are certain workers that don’t do their job correctly which makes that everything else looks bad. I hope management pays more attention to those bad apples so, we don’t have to start looking for another place.

The wait was absolutely terrible. Not sure about the staff either. The ladies don’t seem to care that patients’ time actually means something. What a shame!
Had an appointment for 6pm but had to wait for over an hour with no explanation whatsoever. What’s the point of making an appointment if I have to sit and wait for this long? It’s also not the easiest to get a soon enough appointment. The positive aspect to this place though, is that they do offer evening hours so that’s helpful, especially for those who don’t want to take time off from work for this.
Go somewhere else. Don’t even bother trying!

Waste of my time here. Waited 50 minutes or more to get in. I will go to some other place next time.

I wish I could give zero stars after my awful experience there. My ob/​gyn sent me for my first mammogram. I had the mammogram done, and the tech said that they would have the dr read the results while I got an ultrasound. They then told me I needed more pictures taken of just the left breast. I went back in for more pictures, and then was told to follow up with my doctor. My doctor’s office told me that Main street radiology recommended a biopsy. Days later, I get two letters stating the findings and biopsy recommended. A week after my mammogram, main street radiology called me and said I needed to come in for more mammogram pictures. I told her that I was informed they recommended a biopsy, not more pictures. She said they needed more pictures and made an appointment for today. I went over there in the snow and freezing temps, with my child in tow. They called me in and had me change into a gown. Then the tech said she didn’t know why I was there. They then told me that it is something that happens with their computers. I had already had pictures taken that same day, but I was still contacted as a recall. Well if they’re aware of this, they need to fix that. It was a waste of my time, and aggravating. No appologies, nothing. Just, «oh well, it’s somehing with our computers». I will not be going to them for my biopsy, that’s for sure. Incompetent.

Horrible place to come to. Scheduled an appointment at 9am and came in on time only to find out that they had placed me at 10:30. They made me wait until 10:30 even though I had come in early and had not eaten for the procedure. Will not be coming back here again. Additionally no call was given to remind me of my appointment date and time.

Finally a place where you don’t have to wait hours! Had to get a chest X-​ray done, My only peeve is the big girl at the front desk could be friendlier as she is the first person you see. She def hates her job! But the techs were super nice and I didn’t have to wait long! Def make an appointment and they do have valet parking but I parked on the side street which a spot wasn’t too hard to find.

SO much better than the MSR that’s in Flushing! The one in Bayside is so much more quieter! The one if Flushing is loud and hectic. I came in this morning for a chest X-​Ray and the process was amazingly fast! When I arrived, I filled out the application, within the next 5 minutes, I was called in and the X-​Ray process took approximately minute! Finding parking around here is easy too! I’m never going to MSR in Flushing ever again!

My physician referred me to this location (44 – 01 Bayside, Queens). I have been going to this location for the last 3 yrs., for a yearly Ultrasound routine. I have consistently arrived on time to my appts. My exam requires that I have a full bladder 1 hr. prior to my appt. time. Today (4÷17÷14) I had an appt. for my routine exam. I was not called to step inside at my scheduled time (which is understandably when you visit a medical office). However, I could no longer wait to be called due to having a full bladder for 1 hr. As a result, I inquire whether I was going to be called next. I was told that the room was being used. There were other patients arriving after me, and being called inside. After waiting 30 mins after my scheduled appt. time I asked for my co-​payment to be returned. No efforts were made to try to get me inside. Today, I finally realized that this has been occurring on every appt. visit. Oh… let’s not forget their Mission statement: To provide patient centered, expert medical care with compassion. I will not visit this location again !!!

This location is very convenient from my house with just one bus ride. The staff is friendly at times besides gossiping behind their computer monitors. Good thing there are forms in all languages because there aren’t translators on duty at the office. The environment is neat and clean.