Madison Dry Cleaners

I can’t say enough bad things about this place. Their hours do not match what they advertise– they say they open at 7 a.m., 9 times out of 10 I am waiting outside for the place to open while I try to stop by before work. I’ve also stopped coming by the same day to get my clothing because it is never done same day at 5 p.m. as they say it will be. The clothes do not smell like they have been washed, I have actually had to throw items back into my laundry pile because I don’t believe they actually use detergent to clean the clothing here. They are my only option in the neighborhood no laundry in my building, can’t wait to move away soon.

This is my wash and fold place. I love them because there are no public machines and my clothes don’t disappear, like they do at another place I have reviewed.
This is a small operation and they work very very hard, sometimes the hours don’t match the sign, especially on weekends. Also, this is not the place for any kind of rush job.
But it’s 85 cents a pound with no minimum. And they just washed several things that my very bad cat sprayed, and didn’t complain. Well, the cat complained after I chased him around the house for an hour.

A friend had referred me to a different tailor downtown, but demands at work required that I find someone near my office to have a formal dress hemmed. I asked a coworker who is «fashiony» if she had any recommendations, and she sent me here.
Never. Again.
I don’t care about convenience when things are barely done and not done well at all. I dropped my dress off on Tuesday afternoon. I asked several times if the dress would be done by Friday. Yes. Yes. Yes. Friday. Friday. Friday.
Friday came. I went over to pick up the dress. Nope. «Tomorrow.» Uh — no — I live in New Jersey, I need the dress on Saturday, «Tomorrow» isn’t possible. Neither is 6pm because I have other plans. So in spite of my better judgement of just taking my dress and wearing it too long, I left my dress with the promise that it would be ready by 5.
At 5:15, I run over, pick up the dress, give her $ 20 and head to a few appointments. I was a little disappointed that in spite of me dropping the dress off on a hanger, it was returned to me folded in a bag. Since it was a jersey fabric, I knew it would be okay and that some time on a hanger and a little steam would clear up any wrinkles. I get home, giddy to hang the dress up and see it with my jewelry and accessories I’d purchased this week. I hang it and look down at the hem. Let’s just say I could have done as well. Yes, the hem was straight, but she’d literally just folded the bottom of the dress to meet the new point, leaving the original seam in place and 1.5 inches between the stiches and the floor. It looked amateurish at best, especially because the stitching caused the bottom to ripple a bit and there were a few smudges on the hem that weren’t there when I dropped off. All were a barely perceptable blemishes, but this was a great Calvin Klein dress that I wanted to look perfect (and that’s why I was getting it altered to begin with).
I won’t be returning. There are a few other cleaners and tailors in the neighborhood, I’ll take my chances elsewhere.

If I could put less then 1 star, I definitely would. I am new to this neighborhood and this laundromat was the first one I found. To make the long story short: laundry is never fresh, feels like they just fold my dirty clothes and put them back in a bag. Dry cleaning is the worst. I have to ask them to redo it because all the stains stay and new ones surprisingly show up. I have to drop my linen pants off 4 times and they were still dirty. People working there are rude. Needless to say: I don’t recommend this place.

I went to this dry cleaners because it is right by my office and I was tired of dropping off clothes by the dry cleaner near my apartment and then them getting stuck hostage there because I could never make it home in time to get them before closing. I didn’t realize that this is an organic dry cleaner when I dropped my few items off. I also didn’t check out the prices figuring its a dry cleaner and although some can be more expensive than others, they are usually within the same ballpark. So needless to say I was pretty surprised when I got charged $ 40 for the 3 items. When I was in there picking up my things another woman was there picking up a shirt that she had some buttons re-​sewn on… for $ 3 a button! I’m sorry, but that’s highway robbery! The service was good and their location for me is convenient, but I can’t sleep at night knowing I paid that much just to have my clothes cleaned!