London Bright Cleaners

British, Bright and Clean!
On a more mature note, every experience I have had with this place has been impressive, prompt and fair. It has now become a go to location.

These guys sure knows their stuff and is very helpful when I pointed out that they missed a spot on my recently Brought Michael Kors coat that was unfortunately Coffee stained by a woman in a hurry the Manager immediately apologized and told me to come back in 2 hours which I did and this time the coat was good as new with no coffee stains

They did a pretty good job.
they need a couple of days for the dry cleaning but they were able to accommodate me and get the rest of my laundry the same day.

Excellent service at very reasonable prices. Dry cleaned my suit and washed/​dried a shirt all for under $ 20. Pleasant people working there.

This place is truly great. The owner is super diligent, professional, prompt, and detail-​oriented. He frequently called me to inform me if something had a stain on it that he was skeptical about, if there were tears on a shirt that he noticed, etc. Everything was always in perfect condition when we got it back — I’ll repeat that he owner is incredibly detail oriented and diligent. This is so far the only place I have been to where I would trust them (and have) with expensive pieces.
The worst part about moving to Brooklyn a few months ago is losing this place as a reliable and excellent dry cleaner. We have tried a few in the Williamsburg area, and everyone has fallen short so far. We may start bringing dry cleaning into the city just so we can have LBC continue to do it.

Great quality. The prices aren’t the cheapest you’re going to find, but I take things here that I wouldn’t trust with another dry cleaner. I had a black kilt with a side buckle that I’d been looking to get cleaned for some time, and most dry cleaners would not touch it because it contained leather and metal that might get damaged. London had no problem with this, and treated it with tremendous care.

Love. Best customer service (give your last name and they know who you are), quick turn around time.
Great for dress shirt + suits.

I needed a dry cleaners that was close to my job. After searching Unilocal I went with London. When I arrived I was greeted with many friendly hellos.
I asked how much it would be to clean the coat I was wearing and he stated $ 25. I agreed to the price. Once I took it off he raised the price to $ 35 because didn’t realize it was down. This annoyed me somewhat but I was too tired and cold to debate the situation.
Other than that the service was quick. My coat was ready in 2 days and they cleaned it well.
I would probably return only if I needed something done quickly.

Went there about a week and a half ago to get two pairs of jeans patched.
The guy took them both and put two safety pins into each pair of pants (I’m assuming to signify that they needed to be patched on those sides) and asked me when I wanted the pants. A little worried, I asked if they could be done by the next day since I was leaving to go on vacation. I even offered to pay extra if I needed to for a rush job to which the guy didn’t respond and charged me $ 30 for the patch job. I thought it was a bit steep so I assumed it was for the rush and just paid because I wanted to get the jeans back in time.
I picked the jeans up and threw them in my bag for my vacation. When I got where I was going I noticed that the blue jeans had been patched but the black jeans were only patched on one side… no problem, I would just go back when I got home and let them know what happened.
This is where things got pretty unbelievable.
I explained to them what happened and showed them the pants, at which point they bought up my order on the computer and proceeded to tell me that I did not give them black and navy blue pants, but in fact I gave them BROWN and blue pants and that they only agreed with me to do two patches on the blue pair but only one on the other pair. Their first defense was that they accused me of washing the black pair and that me doing so may have removed the patch. I promptly told them that I had, in fact, only washed the blue pair because I’d worn them. The other pair I never washed because they were unwearable. Furthermore, what kind of shoddy patchwork must that be if it came off because I washed them?
Next they told me that the pants I was showing them was black and the ones they had on the receipt were brown, so obviously I had bought in the wrong pair. Mind you, the receipt said TWO PAIR… how could I bring in the wrong pair when these were the only two I had mended?!
Then in a final attempt to justify their mistake the guy says that the receipt says 1 patch for the black (brown) pair of pants and 2 patches for the blue pair. He says he asked me this when I was there and that I agreed that all I wanted was 1 patch on the black pair…
Seriously?
Who goes into a cleaner/​tailors and asks them to fix both holes in one pair of pants but only one hole in another pair of pants. Never mind the fact that we DID NOT HAVE THIS CONVERSATION AT ALL. So I was told I would have to pay again and I refused. Which is where things got really out of hand.
Admittedly, when I was putting my pants back in the bag, I dejectedly told the guy that this was ridiculous since no one would want one hole patched on a pair of pants with two holes in them. This prompted him to tell me that I obviously washed and/​or worn the pants and I likely put the second hole there after they’d patched the first one.
A shouting match ensued as I don’t fancy being called a liar when I’ve frequented your establishment on quite a few occasions and have never had or caused any problems there.
At the end of the day, their customer service (from him apparently not explaining to me that they wanted to put ONE PATCH on a pair of pants with TWO HOLES, to him not even entertaining the fact that if the pants on the receipt said brown and my pants were JET BLACK he could have made a mistake when writing it up) is atrocious.

Came here to get one of my winter coats cleaned. I took a quick step and spilled some coffee on my red wool coat, and I was hoping that the dry cleaners could get it out. I’d never had to get a coat dry-​cleaned in NYC before, so I had no idea where to take it. I figured that this was a convenient location, so why not give it a try.
Upon arrival, the staff was very friendly. The man took my coat, asked if I had been there before, took down my information, and gave me a pick-​up receipt for the next day. My coat looked good when I went to pick it up the next day. The spot on the sleeve where the coffee stain had been was now a little bit lighter than the red jacket itself, but it was better than having a darker coffee stain on it. Oh well. That’s what I get for spilling coffee on my jacket.
Anyways, the employees were nice. Since I’ve never had to get a jacket dry-​cleaned in NYC before, I can’t compare it price-​wise to any other place. It definitely wasn’t a bad experience, but I’m not sure if I’d bring my stuff back in the future.

I love these guys, they always do a great job for me. I wish the prices were a little lower.

Dear Unilocalers,
I really wanted to like London Bright Cleaners because of all of those wonderful reviews posted about them. Unfortunately, it was a huge disappointment. White shirts they laundered and pressed did not look much cleaner after their work (yellow stains under armpits and near neck were not cleaned at all). Cheaper laundry right next to my apartment have been doing pretty much similar mediocre laundry job on my clothes for a while so far. I do not see why I should walk several miles and pay more to London Bright Cleaners. Won‘t use their service again for sure. :(:(:(

Great & friendly service. As good as it gets.

I admit that their prices are on the higher end, at least for me. That is the only reason why I’m not giving them a five star review. However they are very good and timely with their work. I do trust them with some of my more expensive and beloved pieces which is good. If you ever need cleaning for a valuable item of clothing, you can’t go wrong with these guys. I also forgot a watch in a jacket pocket once and they were kind enough to hand it back when I picked up my clothes.
I can’t speak to their tailoring as I have only used their dry cleaning services.

I’m in NYC for a month for work and needed to get dry cleaning and laundry done. After looking at the solid reviews, I decided to go to London Bright and drop off my cleaning and laundry.
To my surprise, they offer free cleaning and pickup which is great so I don’t have to rush out of work. They do a great job and everything came back neatly packaged together.
As far as price, they are skewed towards the higher end but you get for what you pay for and I have already dropped off and picked up a second set of dry cleaning and laundry.

They do a fantastic job; the customer service is also incredible.
I took in a gorgeous beaded chiffon skirt in to be cleaned with a bunch of other things. A few of the beads on the skirt fell off during cleaning (because it is very delicate). Since they couldn’t find the fallen beads at the shop, they went out and bought similar beads that they shipped to me with a handwritten note.
The service!
Please start delivering west of 5^th!

BEWARE!!! Just got my shirt back today from them. My all orange shirt has now turned into a yellow shirt!!! They not only had nothing to say but did not really apologize or ask how they could make it up to me. They still asked me to pay for the one other item I had dry cleaned there even though they completely ruined my shirt. Do not go here!!! They do not know what they are doing and they will not help you when they mess up your cloths. You have been warned! If I could rate them negative stars I would.

We have used them for over two years. We don’t get a lot of cleaning done, but do have alterations from time to time. We have never had a problem with them at all. Everything is done well and quickly. They pickup and deliver. Never have to give our cleaning a thought! We will stick with them.

Just put on a suit shirt yesterday i had dry cleaned at London Bright Cleaners, and it was ruined. 2 long streak stains on the chest. The shirt was dry cleaned there a few months ago along with several other items and suits. I thought i looked over each piece before i left. The shirt has never been cleaned other than with a dry cleaner. Disappointing and frustrating.
****UPDATE
(I have since spoken to the cleaners. They are honest and responsive in taking care of their customers. We will work towards correcting the above issue)

Great service!
After arriving in NYC from a delayed and five+ hour train ride my freshness wore off. I walked in here and asked if they could press the shirt I was wearing. They gladly did it and had it back on me in ten minutes. If they had a shower I think they would have offered that too… lol
I’m a fan.