Liberatore Lisa, MD, PC

After my internist failed in a valiant attempt to remove wax that had been impacted in my ear, I was in quite a bit of pain. Dr. Liberatore’s office was down the block and I arrived late in the afternoon, two days before Thanksgiving, without an appointment. The receptionist made me feel welcome, verified my insurance, and got me into an examination room. Dr. Liberatore didn’t seem bothered by the fact that I was a walk-​in. Nor did her attitude sour when it became apparent that my problem would take some time to solve. She and her assistant persevered and I left close to 6 o’clock with my problem solved. I hadn’t been to an ENT for 10+ years despite being plagued with wax problems as a young adult. Now that I’ve been introduced to this practice, I’ll be a regular — if only to avoid another marathon tug-​of-​war session inside my ear.

I waited over an hour to be seen by the doctor, only to be see by a physians’s assistant. The doctor never came in to see me. This place used to be a lot better and has really gone downhill

Below the attractive Victorian veneer of this upper east side sleep clinic is an ignorant and racist management team who think it is acceptable to ban patients from their office who travel to EAST Africa because 3 countries in WEST Africa are suffering from an outbreak of Ebola. Rather than take the time to understand the nature of the outbreak and develop a policy that distinguishes amongst travelers to different regions in Africa, management decided that the entire continent is basically all the same and an outbreak in one region necessitates a ban from anyone traveling to the entire continent. Astounding. Making matters worse, nobody from this clinic bothered to even call to see how I am doing during the 9 months since they banned me from their office and collected their insurance payment for my sleep study and CPAP machine. Do yourself a favor and find a better clinic. You deserve it.

I have been having symptoms for over a year and no one could figure out what was wrong. I found Dr. Liberatore through my health care provider which can always be a hit or miss. I am so happy I found her. I feel like I have hope of finding out what is finally going on and I absolutely love their integrative approach to medicine — they look at the whole person not just the afflicted area. Did I mention how nice everyone is too?

Lexington ENT is terrific. Drs. Liberatore performed a complicated rhinoplasty/​septoplasty on my very crooked nose. Results were superb both aesthetically and functionally. They took the time with me before, during, and after surgery to instruct, advise, answer questions with sensitivity and expertise. They also worked very actively on my behalf to get insurance approval for the surgery. Office staff is friendly and professional. All in all they are are terrific and I recommend them highly.

She is fantastic. She is totally on her game. I had many consults before my surgery and at each one, she answered all my questions and some… She put my mind at rest. She is one of those doctors that only does surgery if it absolutely needs to be done. She was very personable and personally called me to see how I was doing. She is great.

Update:
After waiting 1 ½ weeks for medicine to be delivered from a compound pharmacy recommended by Dr. Liberatore, I gave up and went to another doctor. I called Dr. Liberatore’s office multiple times telling them that I never got the medicine but they kept telling me it would be delivered. I have a sinus infection that has gotten worse because of the delay in receiving medicine. I no longer feel that this physician deserved the five stars I previously gave her.

Well not only did she do an amazing job for my tonsil surgery, I came back six months later to have her fix my deviated septum. I’m grateful she didn’t do the both at the same time because I’m confident I wouldn’t have been able to breathe. But she’s an amazing doctor and knew that so I went back.
This time I was under «twilight» and she told me that I’m apparently quite funny while under «twilight.» This surgery was even quicker than my tonsils. I’m pretty sure I was in and out in 20 minutes from the OR.
The staff again is wonderful. They take amazing care of you. Again, if you need an ENT this is who you need to come see. I even checked with them before I got new insurance to make sure that she was on it. I will change other doctors, I don’t want to change from her, she’s that awesome!

dr lisa is amazing. for years i had severe sinus issues, and every dr i went to would give me antibiotics. i was getting worse and worse until i was introduced to Dr Lisa. After looking over my charts and x-​rays, she said i should have had surgery a year ago… I did the surgery and since then, i haven’t had any issues. she is a rock star

I love Lexington ENT. I had the best experience with sinuplasty yesterday. Everything about the procedure was great, very very easy. I was in and out in an hour, it was not a big deal and everyone was so nice and accommodating in answering my questions and telling me about next steps.
Love Lexington ENT, Dr. Liberatore and sinuplasty — so much better than living with sinus pressure and head aches

Was staying in NYC for 10 weeks over the summer and happened to come down with a sore throat and whatnot. After nursing it myself for a week it just kept getting worse and I knew I had to see someone. I called Lexington ENT Monday morning begging for an appointment. They took my info and called me about an hour later saying if I could get there ASAP they could see me. I rushed over since I was luckily close by and waited for probably 5 minutes before they called me in. While waiting for the Dr, the did a hearing test on me, which I’d never had done before at any doctor. They passed the results along to Dr Liberatore and before you know it she had me diagnosed with a nasty infection in the sinuses. Mind you, the diagnoses came after I had to get a not so pleasant camera stuck in your nose and down to what seemed like my stomach. After the camera I got a little light headed. The nurses and Dr laid me down and kept asking if I needed anything and kept reassuring me I wasn’t the only one who nearly fainted when the camera goes in the nose which was nice of them.
If I lived here, I wouldn’t go to anyone else if I had sinus or throat problems.

Dr. Liberatore and Dr. Okun are great doctors. The reason I’m giving two stars is that the staff is awful. I was supposed to have an MRI scheduled first thing Monday until I found out, right after the office closed that no referring paperwork was ever sent to the radiologist. This after calling all week to make sure the paperwork went through. I’m currently seeking other doctors as I’ll never be able to access medical records from staff who are too lazy or ignorant to follow through on the job. It’s a shame because I liked both doctors.

Outstanding surgeon — outstanding office and staff. Dr. Liberatore performed my sinus surgery and it has been an incredibly positive experience. Prior to surgery, I suffered from debilitating allergies (multiple medications a day + shots and continued to have severe symptoms). Since the surgery (which was really surprisingly easy) I have not had a single allergy attack. I feel amazing and I totally attribute this to the outstanding level of care I received from Dr. Liberatore. The wait at her office is never more than a few minutes and her staff is very warm and kind. She is a great doctor who I have recommended to all of my friends and family.

I was lucky enough to find Dr. Liberatore in my insurance company’s provider directory almost nine years ago. I was in desperate need of an ENT, and it was more or less a random choice.
Nine years later, there isn’t really enough I can say about Dr. Liberatore and the entire Lexington ENT staff. Dr. Lib. is compassionate and empathetic, and from the very first time I met her, I felt comfortable and well cared for.
Of all the things I find so remarkable about Dr. Lib, one of the most significant to me is her unmatched passion for learning; for incorporating new technologies and alternative treatment modalities to improve her patients’ outcomes, with a focus on minimizing invasiveness whenever possible. I firmly believe that her patients are the direct beneficiaries of her passion for learning and expanding the scope and quality of the practice.
Dr. LIberatore has been incredibly accommodating and generous with her time and willingness to help me, even during a particularly scary period of time when I was without insurance and ended up in very bad shape, requiring a major intervention. Without going into too much detail, suffice it to say, the lengths she went to in helping me and treating me extensively at this time were astonishing; leaving me to learn also just how much she values her patients and cares so deeply.
The Lexington ENT staff is unmatched in terms of their eagerness to make every interaction, phone call, and visit to the office pleasant and efficient. Have I had to wait a little longer from time to time, as another reviewer mentioned? Frankly, yes. But never to an excessive degree, and ALWAYS because Dr. Lib was doing the right thing and spending the time she needed to with her patients. This is a very easy sacrifice to make when you know you are also going to get the same focus and attention.
One of the measures of how confident one is with a provider of any service they use is whether or not they will recommend the service to their own family and friends. I have personally brought my own partner and members of my family to Dr. Lib, and have also recommended her to numerous friends. And without exception, all have been very happy.
Dr. Liberatore is a treasure in the medical community.

Drs. Okun and Liberatore are great. They are really good at their practice (ENT) and they take care of their patients (same day visits). The office is organized, efficient and again the care unparalleled.

Unlike the other reviewer, she kept me waiting for 45 minutes, kind of rushed through the charts, and then sent me on my way. It wasn’t until a couple of weeks later that I realized we didn’t cover any of the topics we had discussed in our initial consultation. Other than that, she has a pleasant demeanor.