Law Offices of Spar & Bernstein, P.C

I received a call from Brad Bernstein of Spar & Bernstein law firm. Surprise surprise he admitted that he read my Unilocal reviews and wanted to call me personally to apologize for my unpleasant experience with his firm. He offered to meet me, in an attempt to make things right. I accept his apology, but my experience with this firm was not pleasant so sorry I will pass. It was just one exasperating incident after another, It’s a little too late. Since he reads these reviews am going to send him this personal message. Please do a better job training your staff because they are a reflection of your company. Place special focus on customer service, communication and professionalism. The African American lady (I forgot her name… Norjorie or Audrey, but am not 100%) that works the front desk needs a couple extra hours of training, she is extremely rude and impersonal, not great qualities for a receptionist. Your receptionist is one of the first persons your clients encounter when they enter your office/​interact with via telephone, it is imperative that the encounter be a positive one. That being said I genuinely appreciated you reaching out to me for that I give you 2 stars. I still will not use your firm for any legal issues, sorry.