Laila Rowe

I’m extremely distraught this is by far my favorite store in all of midtown! Not only does it have amazing sales it was conveniently located by my office. I’m assuming this spot relocated due to rent being too high because I’m pretty sure it made pretty good business. Where else am I supposed to get lavish items on the run at a good price? I’m aware of the other locations but unfortunately they are too far for my hour break. Please come back Laila Rowe :(

Cute store, great selection, and inexpensive items. First seen this store when I lived in Philly and this was the first time I stumbled across one in NYC. When i walked in I was greeted. This store is extremely small and not the easiest to maneuver with more than 5 customers. All the employees seem to be extremely busy NOT WITH CUSTOMERS but straightening and putting out product. I wasn’t too bothered by that. Great prices and if you are looking for inexpensive fashionable items including rain boots you should drop in.

They have such beautiful inexpensive accessories: rainboots, jewelry, umbrellas, pocketbooks, wallets, hair pieces, you name it! I can never just go in there and not buy anything, it’s impossible, and I’ve tried!

The have really cute accessories for cheap.
I wish there were was in San Francisco!

I happened to stumble upon this little jewelry/​accessory store when I was walking around manhattan. I glanced in the window and decided to stroll in to see what this store has to offer.,
I was happy to see the display of necklaces around, they were very cute and reasonably priced in my opinion. I see their collection was spot on with many other places. The array of colors and various styles they had to offer made me feel like I was in a fashion jewelry dream. I couldn’t help but noticed that the staff here seemed inattentive as if they had better things to do. No one greeted us ever, they didn’t even ask if we needed help which was a shock. With the amount of tourist this store had that day, they just seemed less interested in gaining any sales. Maybe the merchandise sells itself.
I happened to spot the rings section which is my next favorite from necklaces. I must admit, I saw a few rings that I’ve been watching on the market. I even saw a few I was going to buy wholesale for my business. I did originally pick up about 5 or maybe 6 rings but ended up with three cool rings that costed me $ 25 in total, one ring was half off which I was not told by the sales associate. If I had knew there was a sale, I would have certainly picked up more.
I like Laila Rowe, they are something different from my usual jewelry spots. This store is very decent for the Jewelrynistas like I. If you have never been here and need to refresh your jewelry collection, check this store out.

Decent place, can pick up a few bargains. The service isn’t that great but you are left to browse freely. Good value jewelry

I came in here one day when it was pouring rain outside to buy an umbrella. I paid and hopped out of the store and opened it up – and it was broken. I figured since I had literally just stepped out that I could go back, show them it was broken, and get it exchanged no problem. I go to the cashier and ask to get it switched out with another one of the exact same color, after showing her that it didn’t fully open up. She looks at me and says «Fine. But you should have checked to see it was working inside the store before buying it and leaving.»
Excuse me?! You really shouldn’t be selling BROKEN umbrellas. Some of the rudest treatment I’ve ever received. Never shopping here again. Management here needs to crack down on its store clerks. I have already told plenty of people this story and they are also not shopping here ever again.

Over the holiday, I ordered several items from Laila Rowe online but the rain boots I ordered had a hole in the sole… well not exactly a hole — one of the boots has sort of separated from the sole right where the stitching is. I took the boots to my nearest location (Towson Mall, Baltimore) I tried to exchange them, but they insisted I needed to return them to e retail mall (the online store where I purchased them). When I contacted eRetail Mall about what I should do to get these boots replaced or refunded because they are damaged, I was told that «Unfortunately we only cover the cost of return shipping if a wrong item was received. If the item is being returned for a refund or an exchange, return shipping costs are at the expense of the customer.» To which I responded, That is unfortunate — the boot is damaged… This is not good customer service at all, Laila Rowe should review their return policy. So as I thought about it more, I thought what happens if they were to sent me two left shoes… I would have to pay to get the right shoe? Not good service at all.
So now I am stuck with pair of rain boots that leak. Makes me have second thoughts about shopping here in the future…

Hit the $ 5 sale. Woah. I dig the jewelry here very much, but really, it’s the scarves that i love!!! I have a huge bag of them now, since most of them were 5 for $ 5! what??? is that even a real price?

Cute stuff, but when I found one of the necklaces I bought had no clasp, I was out of luck. No refunds, and nothing else I needed or wanted. So I ended up with two pair of earrings I really didn’t want, because they didn’t have another necklace.
Too bad the person I bought from wasn’t there when I went back. The girl working there was nice, but adamant about no refunds, even though I’d bought $ 60 worth of stuff less than an hour before!
Way too many other places to get cheap jewelry around town for me to ever shop here again.

Fun jewelry at decent prices… especially if you hit a sale!

I’ve already gotten so many compliments on my $ 4 earrings purchased at the wonderful Laila Row on Broadway at 77^th! The clerk was very nice and attentive. The store was clean, offered a variety of accessories sure to meet the needs of varied styles.
Most of the store was 50% off and the non-​sale stuff was affordable as well. Good place to try something new.

Earrings, necklaces, ad bracelets, scarves, and bags. Bright colors, and arranged by color.
Until recently, they had only very frail, frilly items. Now they have more substantial, chunky jewelry too.
One is on Broadway at 77^th Street.