LabCorp of America

After reading the negative reviews, I had a totally great experience with the ladies working this morning at LabCorp.
I had an appointment for a 2-​hour postpartum glucose tolerance test, and they were really nice and very efficient.
There were a few parents who brought kids that screamed the whole time, but, other than that, it was as good as can get with having to have blood drawn and hang out in a waiting room for two hours.
I was very nervous about what to expect after a less-​than efficient experience for the same thing at the Columbus Circle Lab Corp two years ago, but based on this morning I would recommend this location.
FYI you have to go in and take elevator/​Suite 100 is not on the ground floor, it’s one flight up.

If you care about your health, don’t come here.
The first time I went, everything seemed fine. I gave the front desk my standing order for blood work. They did a good job taking the blood. Normally, I get results (from my old lab) within 24 – 48 hours. This time, weeks went by and my doctor had still not heard from them. I called MANY times, alternately being told that I was never there, they lost the results, or yes, they had them and would send them to the doctor. She never got them.
This morning, I went back. This time they had lost the standing order. When the (nice) lady at the front desk told me they had no record of my standing order, she then went through standing piles of files lying on the counter and on top of the one small cabinet. There was no apparent system or organization of any sort. How do they keep track of anything? How would I know that the results I get (if I were to get results) were actually mine???
Very scary.

The worst experience at a lab ever. I made a 1:30 appointment, showed up at 1:20 and was told to sign in. When you sign in, you can mark if you made an appointment or not — the three people ahead of me did not have appointments, the last one was at 1:00. I was told that those walk-​ins were no matter what ahead of me. By 2:20 I was late to get back to work (this was my lunch hour) and that I was going to be seen on a first come first serve basis. What the hell is the point of making an appointment?! I left at 2:10 without being seen. I hate this location. DO NOT COME HERE!!!

I had a bad experience here with the check in desk staff.
Although they say they accept virtually all forms of payment: (from website: Visa, MasterCard, Discover, American Express, personal check, or money order.), they refused to accept credit/​debit cards (I had an American Express credit card and Mastercard debit card) and said I was required to pay cash for my appointment upfront. They were unclear as to why they could not accept but it seemed as though it may have been a system issue. However, instead of apologizing or explaining that they were having a problem, they blamed me for not bringing cash and that an ATM was down the street.
I asked them a couple questions which they replied with vague answers:
1. Your website says you accept all forms of payment, why can’t you take my credit card? We can only accept cash right now.
2. Do people typically pay cash here? Yes, almost always.
3. I don’t really feel comfortable taking out and carrying the amount of cash needed to pay for this appointment, is there anything else we can work out? No you need to bring $XX in cash.
Since completing this appointment was urgent, I went to the ATM and brought back cash and handed it to them. They then said that I needed EXACT change to pay for the appointment because they could not give back change and told me to go across the street to get change! I thought it was joke! I was able to find some change in my bag but ended up paying a little bit extra which they kept.
The appointment itself went smoothly so I truly have no complaints there.
Maybe I should have walked out from the beginning but I just wanted to get what I needed done. I felt like I was on a hidden camera show but it turns out they were just being rude to me in front of everyone!

This LabCorp of America was in an extremely convenient place being only a few blocks away from the 6 train. Also, after your lab work you could easily grab lunch, dinner or movie since it is also conveniently located beside a number of eateries and the movie theater.
The staff members were nice and I was in and out in about 20 minutes total!

I was at the East 86^th Street location this morning. First I called, while standing outside, I had an appointment (the E75th street location) and there was NO ONE there. I made the appointment online yesterday. Not only that, the place was closed (it seemed like for renovation).
Moving past that, I arrived at the 86^th Street location only to get nasty service. I walked in and filled out the paperwork and handed them my prescriptions. After handing them my information, the desk assistant started texting and calling people about «what to eat.» After FINALLY being called waiting for 25 minutes (while no one else was in the office), I get to the back, sit down and realize they didn’t put all of my prescriptions in the system. I had to take 3 tests (from two separate doctors) and the desk only gave them ONE. I ran out of the room and started sifting through the garbage behind the desk to find that it wasn’t in there, but under a pile of papers sitting right in front of the woman.
There was nothing that turned me off more than that. I’ve been using LabCorp for at least 15 years, if not longer, and NEVER had this kind of experience. I’m glad that I didn’t have to get my blood pressure taken.

Lab employees were very unhelpful. Doctor forgot to write «stat» (immediately) for the results, and employees refused to take a verbal order. Had to escalate the request up to levels of managers.

Had to come here for pre-​employment drug testing on Tuesday morning, and as has already been pointed out it was incredibly slow. When I arrived there were 2 people waiting ahead of me and it somehow took almost an hour until I was finished, even with 3 workers.
Having worked in and seen how other labs work, this long a wait is totally unacceptable. It has never taken me more than 10 minutes to get in an out for a drug screen in the past. Even if you have 2 people doing the work in the back while the other is working the front desk, and it took a tech 10 minutes to do a blood draw, 5 minutes for me to pee in a cup and 2 techs decided to go on an 8 minute coffee or cigarette break, it would’ve taken 33 minutes.
I’ll leave it to you the reader to determine whether my math is too conservative or there is a problem with the way things are done here.

Slow molasses on a cold day. I came here for a pre employment drug screen. I sat in the waiting chairs for about 50 mins before getting up to leave. Either they need more people or they get rid of the turtles they have working now. The facility is clean though. Waiting chairs are comfortable.

Date: 06/​29/​2011
«UCG (Uriniary Chorionic Gonadotropin) also known as pregnancy test»
I arrived as the second patient for a 7:30 am appointment for blood and urine tests. This location ran out of supplies and one of the other technicians was on the phone all morning trying to order them. Meanwhile, the other technician that attended to me did not know what a UCG test was and was trying to get hold of my doctor. Twenty or so minutes later, I was finally seen to collect blood and urine samples which took under 10 minutes. The technician drew blood using a shield tube holder, which was quit painful if you are being probed for three vials of blood! (Either they ran out the the vacucontainer tubes or they don’t carry them at all…)
Anyways, this location is not crowded if you go early morning; however, the staff is very slow to wait on you. As I left, a gentleman was already seated in the waiting room, and another walked in. Both technicians were in the back and no where near the reception area; they probably didn’t even acknolwed new patients that have checked in…