Kings Pharmacy

Kings is a great neighborhood pharmacy
Alan runs the show and he is a great guy. Very friendly and helpful and if he doesn’t have your medicine he gets it there that afternoon or the next day
I sometimes use Duane Reade on Greenwich because of proximity but they are under staffed.
if the pharmacy doesn’t have what you need (which is very often)
It takes days to get. Ridiculous for such a large chain pharmacy

I honestly don’t know why other people have been having bad experiences with Kings! I’ve been going here for the past 5 years and haven’t looked back since. The pharmacists and their assistants are always on top of things. All I have to do now is drop off my prescription (it’s always the same one) and the people working behind the counter tell me to come back in 20 minutes to pick it up. On one rare occasion when the price appeared to be much higher than normal (this has happened frequently with me in Duane Reade pharmacies, which is why I have stopped going there), the pharmacist’s assistant asked me if I «still wanted it» (rather than just simply ringing it up as they would at Duane Reade) and then proceeded to explain exactly why the price had gone up and what I could do to rectify the situation.
Another time, one of the pharmacists gave me his cell phone number so that he could tell me exactly when he had placed an override on my prescription (I was going away for the summer) and when I could come to pick it up. Now if that isn’t top notch customer service, I don’t know what is… Keep up the good work, Kings!

I really want to like this local pharmacy but it would not give me a single reason to like it, besides proximity.
The shelves are poorly organized, the staff is apathetic or not to be seen, and the Rx counter is poorly managed. You can safely go here to get your Tylenol or Aleve fix, but if you are looking to get your prescription filled, just hope that your experience will be different from countless other customers who have trouble dealing with the staff here.
Kings is in a great neighborhood corner that is just the right spot for a pharmacy. But I would much rather deal with Duane Reade on Greenwich Street. It still has the old format of Duane Reade, and is hardly inviting. But then it takes little to surpass the quality of service at Kings.

No. Just no. I hate writing bad reviews but Kings earned this one. Everyone who works there must wake up on the wrong side of the bed… everyday. They frequently decide to just, errr, not show up to deliver prescriptions? Good luck getting ahold of someone via the phone. Email response? Keep dreamin. While I like to support the ‘little guys’… Unfortunately this will not be the case much longer.

There have been positive changes at this location. Currently you can trust your counts on controlled substances. I had stopped taking my orders to this location which was quite a walk to another location. Also, the counter folks are really polite and kind which I really appreciate considering I am usually in bed most of the day. I will keep my fingers crossed that the old behavior does not return.

Review revise now 5 stars
This was a 1 star review which was based on customer service and the fact that I had been shorted on pills twice. They have since revised their system and the shorted pills situation is no more. Kings has always been what you would want in a neighborhood Drug Store. Also, the short pill counts is an on going problem at all such stores. And when I reported my experience to our local police station I was informed that this is a crime on the rise. The only solution is to find a trusted store (like Kings) and to pick up your prescription at the time of filling thus eliminating the chance of your order being screwed.
DO NOT FILL YOUR PRESCRIPTIONS HERE!
I use to fill my drug orders here but no more. Like the other reviewer I got home and discovered that I had Ben shorted by over 50 pills. And in case you did not know once you leave the store your rights are gone. I did report it to all the right people but there is little you can do except take your business else where. Good luck to all you have been warned

Like other reviewers, I prefer to support the underdog and avoid huge chains like Walgreens/​Duane Reade. But after one too many difficult encounters with the staff at the 5 Hudson branch of King’s Pharmacy, i think i will have to find a new place for my (very basic) prescriptions.
The attitude i have caught from certain employees there has left me feeling hurt and shaken many a time. I think some of them need sensitivity training. When you are dealing with people and their medications, a certain degree of humanity is in order. Today for the umpteenth time i have been made to feel like i am being difficult when trying to point out a misunderstanding about my Rx. Instead of processing what I (calmly and nicely) was trying to explain, they get defensive and spew out answers without listening to the issue at hand.
For instance, i found out today that they had been claiming a different brand of Rx to my insurance company whilst giving me my usual generic. I was none the wiser until the brand they were claiming had a co-​pay increase and i was suddenly being charged 150% more. This is an essential medication for an auto-​immune disorder; something i have to take every day for the rest of my life, and the concept of having to pay that much money per month scared me. In fact i literally did not have the money to pay what they were charging me. I called my insurance provider and they explained how the pharmacy was claiming one Rx while giving me another, and after a full day of back-​and-​forth with King’s, they finally admitted their mistake.
Stuff like this just takes a lot out of me, and the general attitude I get from them is that i’m being a nuisance, when i am just fighting for my very simple prescription needs. Talk about a bad taste in your mouth!

I’ve filled prescriptions on and off here for years. The last few months, I’ve noticed that I come up short every month and so I counted out the number of pills I was given and noticed I was short 10 pills (of a controlled substance). I called and the pharmacy tech immediately accused me of «making it up» and refused to transfer me to the pharmacist or a manager. I called the Brooklyn location and was told an owner would call me back. Two days later, no contact whatsoever. I doubt that I’m the only one to whom this has happened.

long telephone hold times and indifferent/​rude pharmacy staff, however, management responsive to my concerns.

Long before there was a CVS across the street from a Duane Reade (which is diagonal from a Walgreens) everywhere, mom and pop styled pharmacies dominated the landscape. Over time, these stores changed from places focused on medical devices and medicines and more like a combination of convenience stores and pharmacies. Kings Tribeca Pharmacy is one such store.
Kings Tribeca isn’t the largest store in the area. The aisles are fairly narrow and the store branches off at angles here and there, but what is impressive is their range of products. They have a pretty wide selection of everything from skin care to personal care to over the counter medicines and cosmetics. What’s impressive is how much other stuff they have too from cleaning supplies to a very impressive toy aisle. Everything is well laid out. Despite never having been in the store I found what I needed in a couple minutes.
The prices here are a bit high by «suburb» standards, but in line with Duane Reades and CVS stores located throughout the city.
Check out was smooth and quick and the staff was courteous. If I’m in the area I would definitely come back.

It’s a waste of time to enter a pharmacy where no one knows anything about anything, the music is irritating and extremely loud, and you don’t find what you were sent out by your boss to get. I’m an advocate of supporting independent businesses, but when my time is wasted because you don’t have your shit together then I’d rather support Duane Reade where there’s always someone around to help, the music isn’t obnoxious, and I always find everything that I need.

They have everything you need, I mean EVERYTHING including groceries, gifts, a great selection of picture frames, EVERYTHING… I am however not a fan of their prices, way over priced but it’s simple economics — supply & demand — there are no other real Duane Reade-​esque drugstores within walking distance so they cornered a market and they charge accordingly I guess…

I like this place. Yes, it is ironically between Duane and Reade Streets, but it has an old-​time feel that is hard to come by these days in drugstores.
The selection is a mix of both high-​end and simple products with some great deals (where else can you find a set of ten pencils for 99 cents?). It’s fairly large and the staff are okay, though I kind of wanted some folks who looked like they had been around for a long time to match the vibe in there.
They have daily specials, including double coupon days and weekly discount days for seniors and students. All in all it seems they try to be more of a neighborhood place. We all shop the two big drugstore chains in this city that sprout every three blocks, but it’s nice to support local places like this, and you may even discover items here that you may not find elsewhere.

We used this pharmacy for a long time, but I can’t recommend them. Our insurance had a computer glitch (took 2 days) so we had to pay out of pocket while they updated the system. We found out that Kings charged us $ 110 more than what they pay our insurance every month, and they wouldn’t refund us the difference to make it what we pay every single month. That’s not right! We were a loyal customer. DR is just a couple blocks away and they don’t treat you that way.

Me the first to review? Now I know I’m the only one who lives in TriBeCa on Unilocal.In this area, it’s THE neighborhood pharmacy. Like when a certain pinkeye struck the playgrounds, there was a line for the same antibiotic drops and they ran out! It’s the usual neighborhood fairsized drugstore geared for families with a fairly extensive section of toys, seasonal paraphernalia and breastfeeding and baby gear sections. Like all neighborhood pharmacies of this ilk, some of the products like makeup appear to have been on the shelf for years, while others, like cold medicine and the baby toys have a very fast turnover and lots of the latest product.