Kiani Nina, DDS

I’m very happy I started going to see Dr. Kiani. Her staff is very friendly, I never have to wait long, their location is convenient, and I can always get an appointment that fits into my schedule. Finding a great dentist can be difficult in NYC but I finally found one and I’m not going anywhere else.

Dr. Kianni and her staff are fantastic! Very accommodating with scheduling and extremely flexible. Convenient location and the services are superb as I’ve taken part in deep cleanings, regular cleanings, wisdom teeth removal and now on to my invisalign.

I’ve been a patient of Dr. Kiani for a number of years and she has always provided a very high level of care. The staff is great and are always on time for appointments. Highly recommended.

In New York on a business trip, broke a tooth. Yikes what do I do? I called Dr Kiani’s office based on the good reviews I found. Everyone was correct. She is great. The office was very accommodating and worked me right in. I am so pleased.

I first came to see Dr Kiani in 2001. In the pre-​Internet review days, my sole criteria for choice was that she was in my health network and her office was located right around the corner from my office at that time. Since 2001, I had, at least 6 other jobs, with offices as south as Wall Street and as north as Columbia University. During that time, I have never even thought of changing my dentist due to proximity to my office. The sole reason, Dr Kiani and her wonderful staff. I have had numerous dentists prior to Dr Kiani, but she is truly a standout. She is intelligent, professional, an very talented. She spends time with me at each appointment and explains all her diagnostic activities and goes over all of the possible treatments. Most importantly, she really cares and that makes her very special. When my wife had a child, Dr Kiana had a beautiful gift waiting for me at my next appointment, That has never happened before. As an added bonus, Dr Kiani’s incredible staff, turn a normally unpleasant activity into one that I actually look forward to. I now consider Carmin and Rosa as family. Not only are they lovely, but they are masters of insurance reimbursement too! I look forward to staying a patient of Dr Kiani’s for many years to come.

Procedures I’ve had done over the years:
*Bridge
*Cavities
*Crown
*Bridge
*Root Canals
*Routine Cleaning
*Whitening
Pros:
+ Lauren (Periodontist) — I don’t know how she does it, but she’s got the magic touch. She does the cleaning thoroughly, yet without pain. She’s also an awesome person.
+ Rosa (Front Desk) — Superwoman. Possibly the only ‘constant’ at this dental office. She gets billing done correctly, without error, and offers flexible schedule. Carmen actually made more than a few mistakes with the bill, and they had to get fixed by Rosa several times. If it wasn’t for her and how much my wife liked Rosa, I would have left Dr. Kiani’s office a long time ago.
Cons:
— Spams (e-​mails, texts)
— Excess amount of x-​rays
— 20 – 40 minutes or so wait time from the time of appointment.
— A lot of billing errors.
— Quite a number of sales pitches.
— Constant change with dentists and periodontists.
— Even at request of a specific dentist/​periodontist, I would get a different one.
— Painful handling by some dentists/​periodontists.
— No on-​site lab (which means weeks of wait plus multiple visits)
— Unavailability of appointment for cavity which led to root canal.
— Composite resin filling that fell out within a year.
— Improper treatments (treatments that wouldn’t last — bridge over implant)
— Double taps (working on same area twice)

After another good experience with my new dentist I had to post this…
I went to this office for close to a decade, originally due to it being minutes from an old office and a few former coworkers had been patients. Dr. Kiani is really nice, seems to know her stuff (what would I know if she did or not), and the staff is friendly.
That being said, over the past 10 years I only had 2 or 3 cleanings where they found nothing wrong. Either I was told to buy some procedure that would help me avoid gum disease (I didn’t), or I had to buy a bite plate to stop grinding for $ 300 (I did), or a filling had to be redone. Eventually I asked what was wrong that they had to replace a filling they were responsible for a year later, and why do I have to pay for it…“because you grind” — which was the go-​to answer. Even then, aren’t the fillings built to hold up? Considering they’re in your mouth and responsible for mashing food, chewing gum, hard candies, etc etc… you’d think they would hold up at least a few years from grinding. (To be fair, I must point out that the last couple of years I saw Dr. Kiani 2, maybe 3 times and one of her partners (the bald guy) did most of the diagnosing).
My last visit I was told that I had to get a filling on the side of one of my teeth… it wasn’t a cavity, but they were concerned that it could form into something worse. Whatever that was, I couldn’t get an explanation. I made the appt and by the time I was off the elevator I decided that I wasn’t going back.
I found a new dentist. After my first cleaning, all went well. She didn’t point out any of the «problems» that Kiani’s office did. When I mentioned to her what they had told me at my most recent appointment and over the years, she didn’t know whether to laugh or be embarrassed for he profession.
Pardon the hyperbole, but this office is more or less a bunch of crooks that perform unnecessary procedures, without caring that they are taking your money and your time.

I have a mixed feelings about Dr. Kiani’s practice. I think Dr. Kiani individually is a good dentist but her staff is a mixed bag. I was seeing her for 6 years and for the first 3 years I had a new hygienist every time. Some were horrible, unfriendly and one was so rough that I had to ask her to stop cleaning me a few times! Luckily, Lauren (who I ended up having most of the time) was wonderful. I primarily stayed with Dr. Kiani because of Lauren and even asked if she worked anywhere else.
I always questioned the number of procedures done but proceeded with them since I don’t know a thing about dentistry. I still wonder if I had as many cavities through the years as were identified and filled. Another dentist (who I’m unsure if he’s still there) in her practice initially did most of my work but when a filling fell out within days after it was put in my concerns were validated. Dr. Kiani replaced it although I still continue to have problems it that filling (floss getting stuck, feeling like it was falling out). When I brought this to Dr. Kiani’s attention I was told to floss differently. My last experience there, I was working with a different hygienist who was pushing me to buy whitening treatments (a sale at $ 300.00!). Lastly, I haven’t particularly found Carmen friendly, more saccharine. I don’t like being called honey or sweetie at my dentist’s office. All of this combined, I was motivated to change.
I finally decided to change providers to someone who was convenient and who I trusted (the hygienist at this dentist’s practice is an acquaintance). Immediately, both my new dentist and the hygienist saw the inconsistent dental work and could tell I had two different dentists work on me — one who was sloppy and one who was better skilled. My new dentist explained why the filling (that was done twice) was causing me problems and summed it up to, «We’re going back to basic dental school work and going to replace the filling properly.» The hygienist commented that my teeth were not particularly stained and if I ever wanted to whiten them, Crest Whitening Strips would work well ($ 60.00 vs. $ 300.00).
Dr. Kiani is individually a good dentist and Lauren is good hygienist. Her practice has some excellent technology (cameras to see inside your mouth, text message reminders) although my overall experience there didn’t compel me to stay.

I’ve been going to Dr. Kiani since I moved into the city 11 years ago and have referred a bunch of co-​workers and friends as well. Dr. Kiani and her staff are terrific and very professional — never had a problem or thought to go anywhere else. Highly recommend

I highly reccomend NOT going to Dr. Kiani’s office, they are a bunch of crooks. I am not one to complain but I was so disappointed by my awful experience.
I called in and they were lovely on the phone so I thought I would give it a shot. Once I got in the chair the hygienist was selling, selling, selling the entire time. Telling me how she thought I had several cavities and all different sorts of problems. Never in my life have I had a problem at the dentist! I said I was going to pass on x-​rays and her an another assistant were so rude to me they did not even finish the cleaning. She told me I mine as well leave, because she can not do anything for me without an X-​ray. Again, never have I heard this in my life. Dr. K wasn’t even there to do an exam nor defend her practice. I should have been told in advance as well the Dr won’t even be there to give an exam.
Such a scam, people like this do not deserve to be in business!

I’m not understanding the two negative reviews here. Everyone in this office is great! I’ve been coming here for five years since my sister recommended them to me (this was our childhood dentist’s office) and have never had a problem. I always set up my appointments during my lunch hours so I never have to wait. I think the longest time I’ve ever waited to be called was 10 minutes.
Lauren is the dental hygienist and I hope she never moves like she said she eventually would. She’s the one who introduced me to electric toothbrushes and I’ve never looked back to the regular toothbrushes again. Unlike my former dentist, she always explains what she’s going to do first before she does it so I’m aware.
Carmen is the sweetest. Any problems with your insurance, she’ll take care of it the best she can. As soon as I come in, I always get such a greeting. One would think we were BFFs. (I jokingly considered us to be since I was there almost each week at some point.)
Dr. Kiani is very sweet. She has never pushed any procedure on me if I didn’t want it. One day my filling came out and she took me in the same day I called. I think I’ve had every major dental procedure done here and have met the other oral surgeons and they were both very nice as well.
I recommend this place to anyone needing a new dentist!

Carmen and Rosa really helpful and friendly. Punctual and professional. Definitely recommend! My insurance company actually referred Dr. Kiani as a preferred provider and I’m very happy with her.

The office coordinator, Carmen, is so friendly and inviting that its hard not to already have a smile before the cleaning!
I do not know the Dental Assistants name, but she is always thorough and helps answering any questions.
Dr Kiani is very nice and makes the process of the dentist not as bad as we all imagine.
i have recommended this office to several friends and we all agree they are a great staff!

I’ve become very frustrated with this dentist and will not be going back anymore. First, despite me always showing up on-​time to my appointments I consistently have to wait for a long time to get my cleaning and check-​up. I wouldn’t complain if the wait is 5 – 10 minutes but I’ve had to wait more than 30 minutes on several occasions. I’ve voiced my displeasure over this and they really haven’t given a damn. Second, every time I come here they try to take several x-​rays of my mouth. I have never had a cavity or problems with my teeth so I started refusing these pesky x-​rays. I don’t feel like I should expose myself to repeated radiation without a good medical reason and the x-​rays are very uncomfortable. It sure feels like they are just trying to ring up my insurance company’s bill. I won’t be back.