Key Food

This is a great local supermarket. It isn’t the largest supermarket I’ve been to, but it is one of my favorite mainly because of the customer service. The current manager there is awesome!!! He is extremely friendly and cares about his customers, as well as the store.
Sad part is that he will be leaving to go to another store in a few months.

This KeyFood is so convenient to the people like me who live in Rosedale. It’s been here for a few years, not that long but it’s beneficial and convenient. It’s also located across from the bank and a gas station. I love how the store is kept which is clean and organized. The lighting is perfect. The staff is always dressed neatly in their uniforms which makes them very identifiable. Only thing they need to improve on is smiling a little more. My favorite is the seafood section. The guy who I’m guessing is the lead of the seafood department is great! He’s sooooo welcoming and knows each and everyone of his loyal customers. He’s one of the reasons why my family and I love coming to this location. Such an amazing person. The deli workers are great and accurate when taking an order. The cashiers are ok, no complaints customer service wise. Never had an issue with any of the staff. The only thing con is that the staff who are in charge of restocking meats and the vegetable section needs to be more friendly to customers who are around them when stocking instead of making us feel as if we are in their way/​burden. Overall, I’ll be coming back often!

Most KeyFoods are so perfectly organized.
Once you walk in and look around, you’ll be in awe of how clean and shiney everything is lol.
All items are easy to find. Every aisle is labeled.
Keyfood can be a bit on the pricey side so don’t be suprised.
The staff working on the floor don’t really speak to you. They won’t even bother to look at you. The cashiers are nice though, the make checkout and fast.
I would recommend.

Prices Don’t Match The Quality:
Several times I have purchased a steak for +$ 10, then as I turn the meat it looked oxidized. Beautiful on the top, brown on the bottom. Not to say all meat is like that, but why pay Manhattan prices for meat when I can go to Farmbria for a better quality meat, and lower prices?
Employees:
Rude. Plain and simple. You can’t ask them questions without an attitude, nor ask them to check the prices. For the amount of people on shift you would expect some sort of friendly service. Only one female is nice and it’s the hispanic lady.
Other than that, go shop here, but expect the only respect you will get is from the food.

Such a nice shopping experience, very clean environment. They were very helpful and the check out experience was pleasant.

I love this Keyfood !! It opened at this new location around the end of September of 2012 after being relocated. The staff is always helpful and courteous. I’ve met a few of the managers and they are always helpful. This supermarket is always clean and I haven’t had a problem with the food.