Juice Press

HORRIBLE CUSTOMER SERVICE!!! I am usually a regular customer and have experience poor service when checking out but never bothered me until today! I bought $ 20 worth of juice and the cashier said that’s it and looked at me like I was wasting his time to check me out with two juices, didn’t offer me a bag and NEVER said THANK YOU! I am spending so much money, at least I can get a thank you. Never coming back here again, tired of this poor lazy service with no appreciation.

Everything here is clean and fresh. Love the salads and soups here. Theres always something new to try. The kale chips are a great salty snack when your craving salt. Wish they had delivery :(

All Good things are coming out of Juice Press, fresh and well thought out packaged juice combinations and if your not happy with the pre-​packaged juice options then go ahead and order a made to order juice while your standing there. Plus you can order a create your own fresh salad from here or pick from their unique veggie salad packaged options in the refrigerated sections.
If your in the mood for a hot, healthy and hearty cup of delicious soup Juice Press, again has you covered for that and I’m loving It!
Prices??? — Don’t even ask about it, It’s going to cost ya if your too lazy to juice your own veggies and prep & carry your own salads to and fro like I am.
So… if your like me and loving the Juicing craze, the occasional salad & soup thingy, then head on over to Juice press for some wholesome goodness & fork over the dollars friends.

BAD DELIVERY
I love Juice Press and go to the one near my office several times a week. I was particularly busy last week so ordered delivery from this location and everything that came (2 juices and a salad) tasted off. Oddly metallic and like it’d gone bad.
Pretty disappointing as I couldn’t exchange these items at the Juice Press near my office (they are franchises so won’t take back another store’s merchandise). A lot of $$ down the drain

I had a terrible experience on May 29^th with the store and customer service. I sent the following email to a contact at the corporate office with no response. I am so exhausted trying to be nice and putting effort into a company that just does not care about their consumers so I’m sharing my experience so you know what would happen if you ran into any problems with Juice Press:
I had such a terrible experience with Juice Press. I went to the new 830 3^rd Ave location last Friday for their 50% off event. One of the workers talked me into buying 5 items and said I could keep them at the store and pick it up at a later time. I paid for my items, wrote my name, phone number and the time I would be back to get the items. When I went back, no one had any idea where my items were kept and they kept me waiting for over 20 minutes (their solution was to stand there and wait to hear back from employees that were there earlier via text message) and all of the items I had purchased were sold out for the day. Throughout this process I said I was pressed for time, but I had 4 different people say, «I don’t know where it is, I wasn’t here at the time.» That’s not helpful at all. After the 20 minutes, Leah Landon said she’d make me the smoothies, which were part of my purchase. She made me 2 clean green proteins and 2 f@#$%$%^ing genius. I replaced the carrot juice with two kale chips. This whole ordeal took 30 minutes and I ended up missing my bus.
I was concerned when she handed me the 4 smoothies because they didn’t look anything like the product I had purchased. She said they were the same exact thing and there weren’t any issues with it (photo of my smoothies attached). When I tried the f^&%&%ing genius, the texture was completely different and not at all like what I had originally purchased. Same with the green protein. A day later, I opened my second f (*^%ing genius and it had become rancid and undrinkable. I threw it away.
I wrote a complaint that first evening because I was frustrated that they weren’t proactive about the situation at all or provide me anything for my time. I included a picture of my items as well as a video of the spoiled f (*^^%ing genius.
I followed up on my complaint yesterday morning and spoke with Cetura. I found out the person that I actually had issues with was the Customer Service Manager for all of Juice Press. She said she would speak to Leah to discuss having the item available to me for pick up that same day. She took down my phone number and said she’d call right back. I never got a call back. I replied to my complaint on their website and asked if I could pick it up on Friday. Nothing. I called and followed up with Cetura this morning. She told me I could go to the location and they would be ready for me.
I went to pick up my 5 juices and noticed they expired TOMORROW. All of them. I called and spoke with Cetura. She initially said someone could come and exchange my items for me. I asked what else could she do since I’ve been spending so much time on this matter due to their issues. She said she could give me 20%. I said I’d like to be reimbursed my total amount. She said she needed to ask Leah. She called me back and said because I purchased the items during a promotion, they are NOT going to send someone over to exchange the items for me and they are NOT going to refund me. The only thing I could do is go to the store for a refund or exchange, which means I would have to make my FOURTH trip to their store regarding the same exact purchase. So far, since I initially purchased my items, I have:
–Made 2 trips to the store
–Sent 3 emails
–Made 3 phone calls
I have never experienced such terrible customer service. I told her that made absolutely no sense that I, yet again, had to go out of my way to solve this problem. She put me on hold and offered me 20% of what I paid, but I still need to go to the store if I wanted to exchange my items.
UPDATE: I NEVER received my 20% refund and gave out my smoothies since I couldn’t finish FIVE in one day.

Just ran a NYRR race in the park and was so psyched to come here and show my Instagram for a free juice. I come to this store at least twice a week. The new woman (who my friend who was with my said she’s seen at the 83^rd UES store by her apt) tried to take my phone from my hands numerous times insisting «she had to verify its real» and that «she couldn’t see me screen.» I told her I didn’t want her touching my phone and going through my Instagram and she was very rude about it. She repeatedly tried to grab it and pull it from my hands. Needless to say we were shocked my such rude and unprofessional behavior from an upscale business! I left my juice on the counter, will go somewhere else and buy another, and never come back to this juice press store.

The staffs were really nice!
I was thirsty so I was looking for some random juice or tea. I picked up one tea which label said ‘detox tea’.I thought ‘detox ‘meant ‘healthy’.
But at the cashier, the staff asked me wether I have tried it before and I said no, he described that this tea had an effect like a laxative. i didn’t know the word ‘laxative’, so he described me using easier words like,‘you have to go toilet ‘or something, and another staff helped me choosing alternative drink for me.
I chose vegetable juice, which taste was really good and original!

Made both me and my wife sick on different items. Don’t go here if you don’t want to vomit.

Had a flu. Had the First Burn degree juice. Had no flu. As simple as this.
Try also their Almond Latte really different and good.
Food is overpriced for the size so don’t bother.

This juice, smoothie, raw food restaurant has it right. I find their juices and smoothies to be the optimal for health as well as they have created the best way to combine flavors! For so long, I would have fresh juice at places and just be okay that it was good for me. But Juice Press is not only organic, but the flavor combinations are THE BEST. I love that it’s a chain so I can look it up and find my nearest one to where I am. It’s hard to be here on a budget, but I love it. And if you want the best flavor, most filling, most bang for your buck? Get the Detox smoothie. I rave about this place and bring out of towners all the time.

Friendly staff, smiling faces, but uncoordinated and sometimes confusing process to receive your food. They often run out of daily soups — post a sign to avoid further orders, alert your staff (particularly the ones at the register) so they don’t take other orders, therefore having to credit back your account. I had a coworker order food, and the wait time literally took close to 3 hours. In need of proper management. Otherwise clean and great product. West 55 street location, midtown.

I wanted to introduce my fiancé to juice cleanses so I picked Juice Press for his very first. We ordered through Seamless few days ago. Still no delivery. We called and left several voicemails and no one has responded back to us yet. This is the worst customer service I’ve seen in NYC. No way to do business. It’s atrocious.
I’ve ordered their cleanses many times through the UES location without issues, but their Midtown location service is just terrible.
I will take my business back to Juice Generation, Blue Print, Organic Avenue, and Liquidteria — anywhere but here — where people are actually friendly and we don’t have to deal with this BS and headache.
STAY AWAY. Just not worth it.
PS — your $ 16 Mangosteen smoothie… way overpriced and overrated.

I have never written a Unilocal review. I had to write this one because I eat at this location almost every day, as I work just two blocks away. The 2hr delivery is a big issue, which I’ve made a lot of noise about with them and GrubHub (where I usually place my orders), but my bigger issue happened today.
I ordered the falafel salad which I’ve had several times. When I took it out of the bag (still sealed) the smell of sh-​t filled the air and I thought for certain someone had passed gas nearby. I held the first falafel ball up to my nose and couldn’t make out the smell (I’d also had experiences before with them telling me that the funky smell of their kale was normal). I took one bite and my co-​workers began to ask me what I was eating. Everyone was grossed out by the foul smell, even from as far as 6−7ft from me.
When I contacted them directly and through GrubHub, all they had to say was that the smell was normal. They did give me a refund, but I expected more from a place where I spend over $ 100 per week. Especially when I noted stomach and chest discomfort after the bite I took.
I am a 90% raw foodist. Kale has been one of my core foods for over 5 yrs, and I know it smells like sh-​t when it goes bad. For them to tell me this is normal is evidence of their consistently terrible customer service record.

Helpful staff and a great location when you’re shopping on 5^th Ave. Love this place and their manager. Try the Dr. Green Juice! I’m not down with HPP’s!

As you walk into Juice Press, there is a strong aroma of vegetables. That definitely indicated fresh to me. You can order a fresh juice to be made while you wait, or select bottled juices to take for later. All the fridges were lined with an array of original and colorful juice blends that were clearly dated. It took me a while to figure out exactly what I wanted to try. But after a good browse, I decided on my collection. Prices varied from $ 5 up to $ 10.99. Not exactly cheap, but when has eating healthy ever been? The juices were delicious and I would return again when in NY.

Ordered through Seamless. 2.5 hours later, no delivery. Tried calling customer service twice, no answer.
Customer service is obviously not a strength for Juice Press.

Expensive, innovation, but expensive. I had a smoothie and sure it was delicious and smooth and refreshing but I’ve definitely made similar smoothies at home. I think some of the flavors and combos are really interesting and something I wouldn’t think of but I just took a menu home for inspiration and will try to replicate myself.
I’d rather pay $ 12 for a manicure that last 2 weeks than a smoothie that’s gone in 2 minutes. #sorryimnotsorry

My smoothie was fine– I got the $ 9 almond butter cup. But it wasn’t fantastic. And it took 10 minutes to make. And there was no one else in the store.
I came in on a Saturday afternoon so I don’t know if the staff was just in a weird mood, but all five of them at the counter stared at me like they were high when I asked them for a smoothie suggestion. Their lethargic pace and lazy teenager attitude was super frustrating. I definitely prefer the UWS stores to this one– they are super attentive and kind and quick.
I won’t come back to this location again. They were rude little snots.

I don’t know if obsessed is the right word. Initiated? Devout? Suffice it to say that I have drunk the Kool-​aid and it was DELICIOUS.
Huge, so much food, chefs making things! Samples! Nice people!
Amazing:
Avocado toast
Guacamole with flaxseed chips
Liquid Gold (it TASTES exciting)
Vegan ravioli
Brand new location right near my office. So excited I have a new place to worship. Bowing down to greens and raw everything.

So excited that a Juice Press opened near my work! They have a large selection of juice varieties. They just opened today and the staff is so friendly!