Iris Nail

The pedicure itself was good, but they were constantly pushing for extra services. I declined and they kept insisting, and the woman who did my nails was no longer nice after I refused. She also didn’t thank for the tip and kept looking at my wallet as if demanding more. So, so rude!

Always super clean. The nail technicians are all discreet. Always good job and pleasant massage. This is my 7^th visit. Highly recommended!

I’ve been here three times now, each time to get acrylic extensions done. The first time I got Kim and she was awesome, so I went back but got someone else and she was not that good… Then I went back again today and I got Kim!
She was just as good as I remembered. Not only super friendly but really professional. I came in with chipped extensions and wanted to replace them w new ones. I told her my natural nails were thin and I was pretty scared abt the soaking/​filing them down some more for the extensions but she saved my nails! She was super patient w the soaking process (which is a tedious one) — not forcing any extensions off at all and she filed really gently (sometimes manicurists file so quickly and roughly it scratches my cuticle and it hurrrrrts) Kim’s efficient AND gentle!
I can trust her w my extensions cos I noticed she’s really good at shaping your nail to your exact vision (checking frequently) and she pushes the sides of the nails together gently so you don’t get weird, broad, fanned out extensions. It’s the little things…
Also, no gossiping in a foreign language. Everyone there is super friendly! Iris nail has become my go-​to nail salon for acrylic extensions ^^
Tldr: get Kim for acrylic extensions. She’s awesome

I really wanted to love this place because it was so convenient for me to go to, but the nails that I got done were ruined within an hour or two after I left. Not sure why my nails got ruined so quickly. Perhaps it was too thickly coated? Not enough dry time? Old top coat? The nail polish also did not last that long and chipped pretty badly within a week. I think I’ll try out new places before going back.
On the plus side, the masseuse who gives the chair massage came up to me to give me a little massage, which was really great! She knew exactly where my knots were. She sold me on a $ 15 10 minute massage while I was getting my nails done. It was great because my back really needed it.

Overpriced, and there is way too much pressure with up selling. If you opt for the regular $ 35 pedicure rather than upgrading to the $ 66 spa pedicure you get a lackluster nail painting and not much else. I definitely won’t be returning.

I love this place! It is definitely overpriced but in my opinion it’s worth it. It is very clean, they are friendly and don’t seem to be talking about you but you never know. Honestly, they give the best massages. They don’t just do it for 45 seconds, pound your back and say thank you. They take their time which is nice especially when you are paying more than usual. It’s also very convenient for me bc I live around the corner. This will be my new nail spot for sure!

I went in for standard pedicure, $ 37, which is overpriced in my book but the place is very convenient for me. Manicurist gave me a hard sell about getting extra 10-​min. leg massage, body massage, callous treatment, I passed. She tried again, I declined again. Well, she then proceeded to give me the quickest pedicure I ever got, anywhere. I was out of the chair in 15 minutes. Inflated prices with bum’s rush service? Never again.

Cam to get a pedi, gel nail and eyebrows done before a wedding a few weeks back. The service was fast and efficient, but it was a little pricy for what I got. It’s super close to my apartment, and it’s clean so I will probably go back, but might need to scale down the amount of services I get done. I felt like the woman that was doing my nails was talking about me… but maybe not.

This place is only getting 2 stars mainly because the décor and it was clean. Let me explain…
First off I only came to this place because I had a gift certificate otherwise after reading the mixed reviews I never would’ve come.
When I walked in there was already a girl complaining how she was here yesterday and the gel on her nails had cracked and chipped. The manager told her it would be $ 10 per nail to fix it. Then the girl went off. Just by that I knew this was going to be a crappy experience.
I was greeted nicely and showed the receptionist my gift certificate and asked if it was ok since it was from a different location. The woman said yes a basic mani/​pedi is covered. Done. That’s fine by me.
20 mins into my pedicure she comes up to me and tells me that it’s actually going to cost me $ 15 because the gift certificate didn’t come from this salon and each location has different pricing. Ok I get that part but why didn’t you say that from the beginning when I asked? She said she had forgotten to tell me. (Convenient) When I asked why was theirs $ 15 more, as in what made it so special? She rolled her eyes and replied well we are in Greenwich Village. Umm so?! it’s a chain salon there shouldn’t be $ 15 difference just because you’re in Greenwich Village and the other salon is in Gramercy? So let me get this straight you don’t do anything different but you’re going to charge me an extra $ 15 so I can say I got a pedicure in GV?! That’s some crap. She then continued to tell me (with a smug look) that I could go to the Gramercy salon to finish off my mani. Seriously?! my pedicure is almost over so what’s the point? She smiled and said ok if that’s what you want then walked off. Then the 2 girls next me said to each other «well if you can’t afford it then why would you come?» I was about to flip my Puerto Rican lid and give them the stereo type they clearly had in their minds but I waited till my crappy experience was over and calmly explained to the receptionist that she needs to work on her customer service skills and the only thing that made it enjoyable was the woman who did my nails because she felt bad about what happened and took her time with me and gave me a really good and long massage (which the manager tried to charge me for too!) this place is awful and I don’t know why people would pay $ 55 for a mani/​pedi when there are so many amazing places down the street for a way better price Like wisteria nails where I will always be going from now on.

Update: 09÷08÷15
A few weeks ago I went in for a 20 minute massage because I have had great ones before. Haven’t been here for a year and noticed a new manager which did my massage. It was so painful and I asked her to lighten up many times because it hurts and she did not listen. She continued to gossip about me being Chinese (many Korean establishments do this and it is so annoying). It was a really horrible experience as I wanted to relax after working endless hours on my feet. I once loved this place. But I am sad to say I will never return.
— — — — — — — — — — — — — -
(Old review)
The quality of their manicures are better than anywhere else I’ve been to.
However one time I went, the woman I had was clearly mad about something before I was there, and had a bad attitude the entire time. When I was drying my nails, she stared me down waiting for her tip while gossiping in Korean with another woman. It was really rude. I’ve gone back many times since, and luckily did not have to face the same attitude from anyone.
They also try to up sell a lot without letting you know what the prices are. I’ve read a lot of reviews with the same complaint. Check out the price lists before you get anything done!

A woman walks into a salon, requests a manicure. Simple enough, right? No. Three or four times throughout the manicure, various people tried to sell different add-​ons. ALL REFUSED. Nonetheless, I was charged $ 18.70 for a simple, 15-​minute manicure! In a crappy nail place! Can you believe it? When I said, Wow, this is expensive! The manicurist said that she gave me «warm cream”– Translation– a nasty little plastic bottle of lotion she pulled out of that weird toaster oven. DOn’t know how much that cost me, but I wasn’t given an option. Also, I was offered base coat (charged $ 1 extra)… Uh… isn’t this standard with the $ 10 mani? Was not offered Quick dry but was charged for it. I usually tip generously but not today! No tip for these rip-​off shananagins. Also, I won’t be back.

Came here on a whim for a pedicure with my two girl friends. This salon is a perfect example of «you can’t judge a book by its cover.» It looks like a classy place on the outside, but the service was just the opposite. If the pedicure was a standard $ 20 I probably wouldn’t be writing such a negative review, but it was a whopping $ 36.60! The woman was rude to me. I felt rushed. My friends were not impressed either. Go elsewhere for cheaper and better service. There’s plenty of other spots nearby.

I have gone to other nail salons in this chain and been very pleased with the services offered. However, I was surprised to have several chipped nails the day after receiving a manicure here last week. I’m guessing that their base and top coats are not quality brands. My nails are very healthy and I never have this issue unless a cheap product is applied. I also don’t like being charged an extra dollar for a quick dry coat or a «nail strengthener» coat. It’s a cheap way to treat your customers. Also, the hand massage was less than 30 seconds for each hand. Don’t bother with this location.

Walked in on a whim. Nice, clean, open space. Wanted pedicures for my friend and me. Very good, attentive pedicures. Only bad thing is that they didn’t clearly convey that extra massage is 15 $ for 10 minutes. We wanted 20 minutes of massage time but I thought 10 mins were included in the price of the manicure and we were adding only 10 more. Nope. They charged $ 30 per person for 20 minutes of massage on top of the pedicure price! Ouch! Oh well… the massage was really good. Very nice ladies, clean place, attention to detail. They even add oil to your nails and wrap with Saran wrap so they don’t smudge in your shoes. :)

Great nail salon! I have been a loyal customer to nearby nail salon for YEARS so never had any opportunity to come to Iris. However, I ventured here on a Friday night because my other nail salon closes earlier than Iris. NOW that I have been to Iris, I am torn between which one to go to because I had a great experience here. Not only did I experience great customer service for a manicure, I also had the most amazing massage that was administered while I was getting my manicure. It was such a relaxing experience!
I am happy to say that my nail polish is STILL perfect 6 days later. It survived some serious dish washing, 2 boxing classes, and crotcheting an entire scarf. Well done Iris Nails!

It’s hard to find a good nail salon in the city. That’s because there seems to be an inverse relationship between quality of service and price of service in the Great Big Apple. I’ve never really understood WHY this is, but it has scared me enough to get my lazy a** ALL the way up to Westchester whenever I want a decent mani/​pedi.
So you can imagine my surprise and delight when I serendipitously stopped into Iris Nails one day when I had the sudden urge to have my nails done. The women were EXCEEDINGLY friendly — more so than I’ve seen in almost any other nail salon I’ve ever been to. They were also extremely thorough and when I left, my toes and nails were ready for spring and I was in a great mood.
Of course, I couldn’t expect it to be cheap, but the prices were no worse than any others I’ve seen around the city, and since I get my nails done so scarcely, I’m happy to pay a little bit extra for really great service that’s done with a smile and a little light conversation (not to be confused with standard nail salon jibber jabber — namely, the Royal Inquisition, the snide I’m-so-obviously-bad-mouthing-you-in-my-native-tongue-but-you-don’t-understand-HA-HA, and the Upsell Galore).
You like me, Iris. You really, really like me!

Came here yesterday and I have to say this location is pretty fabulous! The massage they give you while your nails are being done is pretty great and they were really meticulous with my cuticles! Don’t love how the polish was applied on a nail or two as much but I did pick a glitter polish which I can’t imagine is easy for the nail techs to apply. Also the location itself is big, bright, and airy.

My favorite place to go for manicure/​pedicure if I have the money. Expensive but they take their time and are so meticulous. The place is clean and the polish lasts a full week at least. The ambiance is usually super relaxing as well. Always a consistent experience.

I have mixed feelings about Iris Nail, but it’s definitely a solid nail salon if you want a quality mani/​pedi.
The person giving me a pedicure asked me if I wanted a «special pedicure» which was «$ 17.» And I was like sure, and she kept saying it was «$ 17.» Which was fine, until I got the sense that it was not fine, so I asked for clarification — was it $ 17 in addition to the regular price, or $ 17 flat? Anyway, long story short, it was $ 70 — I just had trouble understanding what she was saying. Holy moly, too expensive for a pedicure + some exfoliating!
I ended up just getting a regular pedicure and a regular manicure, and it was fine — just pricey — I think the total came out to $ 68, not including tip. It’s definitely more expensive than the places nearby, but I guess you kind of get what you pay for. The salon is clean and quiet, and they do a good job. Their late hours are nice too. My manicure was chip-​free for about a week, which is a record for me. There were a few little air bubbles in the manicure, which is a peeve of mine, but it was hardly noticeable. Plus, I messed up one of my toes while drying and they fixed it for me without hesitation, and without me asking. They also helped wrap my toes in saran wrap so I can put my boots on without smudging. Overall I was happy with their service, but due to their prices, this place might just be a splurge from time to time, and not a weekly thing.

I love Iris Nails. It’s clean and quiet and the women don’t get chatty with you – or each other – which is nice when you want to relax.
They come around and rub your shoulders at the beginning of your manicure and then sell chair massages in 10 minute increments. A 10 minute massage is $ 16 and it’s worth every penny. Get the massage while you get the manicure (around $ 15), and it’s like an hour at the spa. If they offer you a nail hardener for your manicure, say YES. The stuff is amazing and makes your manicure last much longer.
I gave them 4 stars instead of 5 because I find their pedicures to be very expensive. However, if you can manage the splurge, they really take their time – about 45 minutes.