Hotel Mulberry

You might stay because of the price… but not much else.
After reading all the positive reviews I decided to book the Hotel Mulberry while attending the NRF show at the Javitz Center. After staying at the Mulberry for 3 nights, I can say that it is not the best and not the worst place I’ve stayed at in NYC. Included in the $ 179/​night fee was a free breakfast voucher for a café 4 doors down for only 2 of the 3 nights.
There are many things to consider when staying here including time of year (sitting at Mama’s Café — 4 doors down where the breakfast voucher can be used — on aluminum chairs at steel tables in the freezing winter is not the best experience), business or pleasure (you have to walk 2 blocks to Worth and Mulberry to get a cab — and not the most cab-​frequented place), looking for a place to crash or working room (the rooms are small-​ish and the wifi was terrible with a very small desk) and the amenities (there are none).
In terms of cabs not knowing where it is, just say «next to the funeral home» in Chinatown and the cabs seem to know that. And although the rooms are clean and the shower pressure awesome, the bed was not comfortable for providing a great night’s sleep. There is one elevator and if the place is busy I can see that being a problem.
You should ask for a City View room which looks out over some basketball courts, Columbus park and towards the financial district and the Freedom Towers. Room 701 has a balcony which would also be great in the summer and not so much in the winter (unless you smoke).
However on the positive side, if you’re there in the summer, I would imagine my review would have been better. The location is a short walking distance to Little Italy, lower village, the financial district and thousands of mid or low priced restaurants. The front staff are pleasant enough but that also depends on who you get. I was about to check out at 11:30am (check-​out is 11:00am) and when my key wouldn’t work, I went up and down that single elevator 3 times before they sent a staff member with me, by which time it was close to noon and they called to say I would be changed extra for a late check-​out. In the end their waived that charge.
So I would probably never stay there again. There are a number of hotels for that price including the Four Points Sheraton on Canal, that are much better for the same price.

Location isn’t walking distance to many night spots, but the hotel rooms are big, the rooms are very clean, and the beds were very comfy. Would stay here again.

This was a fantastic hotel right in Chinatown. The room was great and the beds were the most comfortable part. It was really nice to have a different experience in NY. The only downside was that they do not have very many amenities, no food services, doorman, and no bathroom in the lobby. We checked out and when we returned for our bags I asked about a restroom before we headed off to the airport and they did not have one.

We loved this place. We lucked out. We got room 701 which is one of the 2 rooms with a balcony. We had an awesome view of Chinatown, Columbus park and the new 911 twin towers replacement building. The balcony is huge with enough space for us to entertain friends. Morning and night we hung out on the balcony enjoying the view and ambience of the area. Absolutely amazing for the price. Perfect location for many places farther south in NYC.

Hidden gem in the middle of craziness of messy Chinatown. The room is clean, nicely furnished. The beds are soft and comfy. Wifi is fast. Great location; walking distance to fresh produce of Chinatown and Little Italy. The breakfast vouchers for 2 is a nice touch of the hotel. Stayed for 2 nights; no complaints enjoyed the proximity of Little Italy and opportunity to buy inexpensive souvenirs from Chinatown. Columbus park next to hotel creates a family environment. Will definitely stay again.

Good clean hotel altogether. It’s a simple hotel only though nothing more so don’t expect anything crazy other than a room and complimentary breakfast, but the design and everything is far above expectations in Manhattan Chinatown and damn those bed mattresses are extremely comfy.

I don’t know where all these reviewers who are proclaiming what great value for your money this hotel is are used to staying, but there is no way this hotel is any better than any of the chain hotels in the area that charge just as much.
Let me start my review by saying, I am not a tourist. I am a native New Yorker, born and raised in NYC. Im well aware of the price of hotels in the city. While I agree with other reviewers, this hotel definitely charges less than hotels in Times Square, that isn’t saying much. NYC is a very big place, you can say that about almost any neighborhood that isn’t in midtown.
Now back to the Hotel Mulberry. This hotel charged around 100 – 200 $ a night over what the local comparable hotels were asking for the night I needed. Based on its website and other reviews, I assumed the 100 $ would be worth it rather than staying at the Holiday Inn a few blocks away. Upon entering the hotel, I almost immediately regretted my choice.
First impressions were not good. The lobby looks like something your grandmother decorated. Its full of artificial plants and grass, that not only look extremely fake, they also hadn’t been dusted in quite some time. Dust bunnies clinging to plastic flowers does not scream «boutique hotel experience» to me.
After venturing a few more feet into the lobby a very agressive bellhop just comes up to me and tries to pull my bag out of my hand. I said «Excuse me!» loudly, he looks at me dumbstruck, and tries to pull it out of my hands again! I explained that what I was carrying was very fragile, and I’ll take care of it, he yells «No!», then in broken english explains to me that he needs to carry the box, because he wants a tip. I was taken aback, and literally slack-​jawed, when he for the third time tries to take the box. I had to physically put my body between him and the box to try to get him to stop touching it, the whole time trying to deal with check in…
Check in was a nightmare, and the staff is so unfriendly and unhelpful, it makes it even worse. My wife and I were checking into the hotel together in the same room. The room was booked in her name. She does not have a drivers license so they would not let her check in. She had multiple forms of ID, on her, the credit card she made the reservation with, and several other credit cards, all matching, but she would not check us in without a drivers license. And that was the end of the discussion. The clerk just stared ahead stone faced.
At that point I was ready to walk out and go to any of the other 100’s of hotels in the area, but my wife has far more patience that I do. After arguing with the woman for around 45 minutes, they came to the agreement that the hotel would cancel all the charges she had already paid, and issue her refunds, then re-​book the room in my name, since I had a drivers license on me.
So after almost 2 hours to check in, we were finally ready to go up to our room, but had to wait, because housekeeping needed it first. This unfortunately was a common theme, during our very short stay. Four times I was told to wait to use the elevator, so the maid could go up and down with her cart. I may not be an expert on customer service, but wow, that was just crazy to me.
After dealing with the elevator nonsense, I expected the room to be spotless when I got there. Shocker, It was not. The room itself was large, by Manhattan standards downright huge, which surprised me, but very, very dirty. The paint was old, and dingy, you could see smudges, and stains everywhere. It gave the room a very seedy feel. The mouldings didn’t line up, and were falling in places. The rug was well worn, and had bleach stains in places. The bedding and linens also had bleach stains all over them. The furniture was nice-​ish, but rickety, a lot of it from Ikea.
The beds were terrible for a hotel. They had cheap mattresses, and sat on plywood platforms. Definately not usable for anyone with any kind of back problems. I woke up feeling like someone beat me up. The lighting was very poor as well. They put LED bulbs into non LED sockets, making every light flicker, or pulse. The bathroom had no liner on the shower curtain, which was confusing to me as well. If you owned a hotel, why would you want water going all over your floor whenever someone showers? The final, and most annoying part of the room was that the lights, electricity, and HVAC only work if your room key is in a slot on the wall. So every time you have to leave your room, the TV, alarm clock, and thermostat reset. Amazing design…
As far as amenities go, the hotel has none. They did have a vending machine which was out of service, and a soda machine which only took exact change. Upon checkout we asked if we could get 30 minutes for a late checkout, and they said absolutely not, there is no late check out. They got combative and agressive, which was extremely offputting.

I can’t account for the actual hotel stay, but I had to make a reservation for a client. This location worked for us as the hotel is very close to one of the courthouses – I believe less than a mile!
Great customer service! They were very communicative and pleasant via email – I had to make and cancel the reservation a few times due to our own scheduling issues and they were extremely accommodating and understanding.
Minus one star because I had some issues making the reservation online – the first time I made the reservation, I did not save the reservation. Glad I caught it!

Hotel Mulberry is a great place to stay if you’re looking to find comfort without all the bells, whistles and craziness of a place in Midtown.
The rooms are generously sized, the beds were comfortable, there were three nightstands (one for every person sharing the bed), the wi-​fi connection was reliable, and the pressure of the shower was GREAT! I know, why mention the shower, right? Well, as I was checking the TripAdvisor reviews for Hotel Mulberry, I noted that someone made an emphatic comment about the shower pressure … and it is SPOT ON. Something about even, solid water pressure from the shower head is very refreshing after walking around the city all day. Why am I writing about a shower head?!? But it’s small things like this that make Hotel Mulberry a great value. The hot water/​tea in the lobby and breakfast vouchers were also pluses.
And in terms of location — it’s close to Soho, and just a few blocks from the NQJZ lines on Canal so it’s easy to go Uptown if you need to.
We were pleasantly surprised with Hotel Mulberry for accommodations and would stay there again for sure.
NOTE: Chinatown car services are just a call away if you need a cheap ride to the airport. It was about $ 10 less than a cab.

We thought we would save a couple bucks and stay cheaper and outside of the touristy area. When we checked in, the staff was very rude and short with us.
Our room, was clean and nice size. Our WiFi didn’t work which was extremely disappointing. We booked city view through
and our view wasn’t much. Itt overlooked the park that played loud annoying oriental music all day long. Our exhaust fan in our bathroom didn’t work either, so every time we took a hot shower the steam and moist air would linger into the room.
The breakfast voucher is a joke. The place they send you to is a two woman operation, who clearly hate their job. The eggs are cooked in microwave. On plastic plates. Our toast didn’t come with any butter or jam.
Checking out of the room, we were in a rush to grab a cab and make it to the airport and the staff wouldn’t help us get a cab. They told us we had to walk up a block with our luggage and flag a cab down.
We will never return back to this place. Better off paying the extra $ 40 at a hotel that works hard to accommodate their guests.

A fantastic property within walking distance from chinatown and little italy. Everything was above average for the price.

Not a bad stay in the Chinatown/​little Italy area. Just a quick note, most cab drivers have no clue where the heck this place is. Moving on.
It’s a really small boutique hotel, amazing price, and the rooms are lovely. Not huge, but average sizes and clean. They also overlook Columbus park which is so pretty. There is some noise, lots of kids screaming and sports activities, but it’s NYC and way better than sirens and construction noise.
The rooms below us had gorgeous terraces but note that I can watch and see everything you do on there. So not super private.
There are really no American food options in the very immediate vicinity and at least a 10 minute walk. So if you need snacks or forgot a toiletry… you are hiking a bit.
It is also very hard to get a taxi, as it’s not a major or busy street and the front desk doesn’t really help with that. Which made making meetings a bit difficult.
Overall a quiet and nice experience, just not very convenient if you plan to venture outside of Chinatown.

Great value for money, nice clean rooms and helpful staff. Free wifi in the rooms. Great low budget hotel.

Very lovely stay~ WiFi, small fridge, tv, big windows lovely view of a lovely big park and I especial like the two free breakfast at «Mama eatery .it was sooo goood I had the French toast and hot bubble milk tea «Honey Green Tea *I totally recommend everything!

All the good reviews are true. This place is a gem in NYC where rooms are so small you have to go outside to change your mind. Not here. And the rooms are QUIET which is very hard to find. The Canal Street subway is s couple blocks away. You really can’t go wrong with Hotel Mulberry. It’s not perfect; you’re in Chinatown so forget finding a good (there are bad though) American breakfast restaurant if you sleep in past 10AM and the hotel’s partner American restaurant (Mama’s) is closed. WiFi is not to fast either but these are nitpicks and this hotel is solid.

This is a very nice hotel. It was a great find and a great price. The staff here was extremely friendly. The breakfast vouchers for the restaurant next door were great. It was very convenient to stay here versus the crowded and expensive hotels in midtown. We had a beautiful view of Columbus Park and some classic NY skyline. It was very clean.

Went across the country for a vacation in New York and discovered Hotel Mulberry for their low rates compared to many hotels in Manhattan and was close to many attractions. Since my flight was delayed for six hours from San Francisco and that I was arriving at 3AM the staff were able to accommodate us at that hour for being late. As we arrived at the hotel it was pretty modern for being in Chinatown. As we arrived the staff at the front desk was very welcoming and friendly. The room we had was deluxe double queen and it was very spacious with a closet, dresser, nightstands, and DirecTV. The beds here were pretty comfy with many pillows and the housekeeping staff were very attentive in organizing and cleaning our room which was very appreciated. They also provide a complementary breakfast at Mama Eatery which is few doors down from the hotel. I would highly recommend Hotel Mulberry if you are looking for a place to stay in New York City.

In July, several of us met up from all across the globe. Some from NY State, one from Belgium, one from Las Vegas, me from Jersey. We split a room for several nights. Two double beds. The room was spacious for what I have heard about hotels. The room was clean and the closet space was plentiful as was the bathroom.
The front desk staff was very attentive and friendly. The view we had was amazing. I got a front seat view of the aerobics class held every morning. The beds were super comfy and I sank right into my pillow at the end of each day. The décor was so modern and inviting. The complimentary breakfast down the street was delicious as well.
Suprisingly the area was very quiet at night and safe, unless we were walking up and down the street hahaha.
I would highly recommend this location for a stay in NYC and would go back again.

This hotel is absolutely perfect for a copule, a single person, or a few friends going out.
Compared to Times Square, i paid almost $ 150 to $ 200 less per night and I was given the same amenities, if not more (you’ll see why/​how)
For $ 130 a night:
1 bed — King size
Room with Balcony overlooking Manhattan (ex. Freedom Tower, local park, etc.), which was bigger than our actual room — amazing!
Bathroom with large enough bath tub to lay in and soak
Room service was incredibly prompt
I would highly recommend staying here. I went out every night I was there, relying on taxi’s and subways. The cost for a taxi ride from St. Marks was about $ 8 dollars. The ride from Penn Station was also around $ 11.
Highly recommend Mama’s bakery — you’re given a breakfast voucher to use. worth it!
If you’re not into what they offer (even though its basically the perfect breakfast), Unilocal Cup and Saucer — fantastic American style breakfast diner a few blocks down
Seriously though, If you’re doing what I did (got a hotel b/​c its more fun to have a place to crash in the city while you pull all-​nighters but you’re still really picky about where you stay) this is the place to go! You can’t beat the price for what you get
=)
I stayed 4 days. Not a single complaint! And I plan on staying there again.

I absolutely LOVE this little boutique hotel. I’ll stay again & again. I made reservations for our 15 year anniversary on
and paid $ 645 for 5 days ($ 129/​night). Its so clean & close to great food, we went to New Wonton Garden on Mott street twice, they have the BEST sui mai we’ve ever had.
Pros: new, quiet, beautiful, clean rooms with views & a comfy king size bed= perfect
friendly, personal service
close to subway & waterfront (10 minutes)
block to Grotto Azzura in Little Italy (gift certs on
)
block to Chinatown
wasn’t harrassed by anyone
free breakfast (not great, but hey its free & will make a turd)
flatscreen tv with hbo
free wifi
free safe & refrigerator in room
Cons: 10 minutes walk to subway (long way when feet are tired so you better wear comfy shoes)